#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(913)324-0414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11850 S Strang Line Rd
Olathe, KS 66062
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Customer Store Reviews

  • 4.7 out of 500 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (500)
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Showing 1-30 of 500 reviews
Flooring
We have purchased laminate flooring for over half of our home, and are ready to complete the remained. We initially had a railing that needed to be worked aesthetically, as it is the first thing we see entering our home. After several attempts, we were able to get the flooring we wanted, done visually pleasing and in a one day time frame. We are completely satisfied with the customer service and skill of the installers.
by
    Very nice staff
    Friendly and helpful
    by
      • Recommended
      Wonderful Employee's
      Every time I come into this location I am always greeted by friendly and helpful people who go above and beyond to help with everything from returns, to pick-ups, to finding things in-store. I highly recommend choosing this store when looking for options!
      by
        • Recommended
        Great store to shop at.
        Just bought a freezer just what I was looking for.
        by
          • Recommended
          Constently helpful
          Either my husband or I go to this Home Depot several times a month. The employees at this store are consitently helpful and knowledgeable.
          by
            • Recommended
            Store 2201 - Great Experience from start to finish!
            I was asked at least 3 times if I need help finding anything, great customer service. Even got better when I needed help at register, Paula was very kind and help checking out and most importantly said “Thanks for shopping at Home Depot”
            by
              • Recommended
              Very helpful.
              The manager Bruce was very kind. Tatiana and the other employees who assisted us were very helpful and nice.
              by
                • Recommended
                Great customer service and well stocked store.
                I have been to this store several times and the employees are very friendly and helpful snd so far I have always found exactly what I needed.
                by
                  • Recommended
                  Employees are the Best
                  My daughter and I were greeted upon entering the store. An employee helped us get our leaf blower off a high shelf. Another directed us to the $3 poinsettias. And the self-check rep went above and beyond in making checkout easy. The store was clean. We found everything we needed. Will definitely be back.
                  by
                    • Recommended
                    Ryobi WetVac 6 gal 18v
                    1st Ryobi WetVac suddenly failed after 8 months. Works well otherwise. Still under 3 year warranty. Bought another while on sale.
                    by
                      • Recommended
                      Good stock, friendly associates
                      Always have what I'm looking for whether it's is a part or the whole product. This time a thermostat for wall heater, Last time a waterheater and installation/replacement parts.
                      by
                        • Recommended
                        Time to reset and stock the shelves.
                        Went to buy a simple furnace filter, customer service said there should be 174 on the shelf directed us to the aisle and said someone would meet us there. NO one showed up. Went back to customer service, sent a young man to help us, he was NO help, we left. Went to south Home Depot location. Same type of scenario, Plenty of employees just no one willing to help. no cashiers, just automated machines.
                        by
                          1 found this review helpful
                          The staff in there are always helpful, and don't make you feel stupid when you ask a question
                          The staff in there are always helpful, and don't make you feel stupid when you ask a question
                          by
                          • Verified Purchase
                          • Recommended
                          Had a great experiene. Super helpful staff. Good selection & reasonable prices.
                          Had a great experiene. Super helpful staff. Good selection & reasonable prices.
                          by
                          • Verified Purchase
                          • Recommended
                          Very clean store. Fabulous selection. Knowledgeable, friendly and helpful staff.
                          Very clean store. Fabulous selection. Knowledgeable, friendly and helpful staff.
                          by
                          • Verified Purchase
                          • Recommended
                          If you're doing an electrical job and have a question, go ask Jim at the Merriam, KS store. Bravo...
                          If you're doing an electrical job and have a question, go ask Jim at the Merriam, KS store. Bravo Jim: you were friendly, knowledgeable, and most important PATIENT with me an 'older' person.
                          by
                          • Verified Purchase
                          • Recommended
                          Bar far the nicest staff in the area! Always willing to help and go above and beyond in their ser...
                          Bar far the nicest staff in the area! Always willing to help and go above and beyond in their service. Not to mention they always have what we need and the store is very nice too.
                          by
                          • Verified Purchase
                          • Recommended
                          My husband asked me to pick up a replacement for a broken tool. The problem was I had absolutely ...
                          My husband asked me to pick up a replacement for a broken tool. The problem was I had absolutely no idea what the tool's purpose was nor where to find it in the store. The employees were very friendly and helpful. Thanks for making my errand quick and easy!
                          by
                          • Verified Purchase
                          • Recommended
                          The store was well stocked, friendly/helpful sales associates and very knowledgeable.
                          The store was well stocked, friendly/helpful sales associates and very knowledgeable.
                          by
                          • Verified Purchase
                          • Recommended
                          See what I added in review! Outstanding experience, seriously I can’t remember ever having better...
                          See what I added in review! Outstanding experience, seriously I can’t remember ever having better service at ANY retailer.
                          by
                          • Verified Purchase
                          • Recommended
                          Cheerful, helpful associates and good inventory. Restrooms are clean.
                          Cheerful, helpful associates and good inventory. Restrooms are clean.
                          by
                          • Verified Purchase
                          • Recommended
                          The man helping us first on the phone and then at the store was very polite and helpful. We're se...
                          The man helping us first on the phone and then at the store was very polite and helpful. We're seniors and it's an important part of our store choices to be helped and treated courageously.
                          by
                          • Verified Purchase
                          • Recommended
                          Juanita was excellent.
                          Juanita was excellent.
                          by
                          • Verified Purchase
                          • Recommended
                          A big shoutout to Andy in Customer Service. Very helpful and wonderful attitude. A real pleasure ...
                          A big shoutout to Andy in Customer Service. Very helpful and wonderful attitude. A real pleasure to work with him.
                          by
                          • Verified Purchase
                          • Recommended
                          Terrific experience! Vast selection, great prices, friendly and helpful associates.
                          Terrific experience! Vast selection, great prices, friendly and helpful associates.
                          by
                          • Verified Purchase
                          • Recommended
                          If you need appliances, Sunny is the best
                          If you need appliances, Sunny is the best
                          by
                          • Verified Purchase
                          I recommend this store for a great flooring project experience
                          I recommend this store for a great flooring project experience
                          by
                          • Verified Purchase
                          • Recommended
                          This is my preferred store, "most" employees here are very friendly and welcoming.
                          This is my preferred store, "most" employees here are very friendly and welcoming.
                          by
                          • Verified Purchase
                          This store is always well stocked and has staff that are very helpful!
                          This store is always well stocked and has staff that are very helpful!
                          by
                          • Verified Purchase
                          • Recommended
                          The Store is ok. I want to write about an specif employee. Her name is Rebecca. I was so frustra...
                          The Store is ok. I want to write about an specif employee. Her name is Rebecca. I was so frustrated because it was the 5th home depot store I visited today and couldn't find what I need it, all stores were out stock. So I just got few other items I went to check out and this lady (Rebecca) was so helpful and professional because i was having issues in the self checkout. Believe it or not, that made my day much better.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 500 reviews

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