#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)724-0402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
230 Oak Lee Drive
Ranson, WV 25438
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Customer Store Reviews

  • 4.7 out of 693 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (693)
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Showing 1-30 of 693 reviews
Amazing customer service
Rhonda from paint is an absolutely example of an excellent employee who goes above and beyond . I drove extra to come to this home Depot for their customer service. Pro account
by
    • Recommended
    Excellent Visit
    This was the first time I purchase this product but, very happy that I did great quality at great price.
    by
      • Recommended
      Great store
      I had bought a ton of mulch on the 5 for 10 deal, and the cashiers were super helpful in showing me what product I described and directing me around the building. When I paid I pulled around the side and the guy that loaded the mulch into the car was super nice and respectful. I didn’t catch his name but he was wearing a pink and white tie dye shirt and was probably in his early 20’s. Will definitely go here for everything I need from now on!
      by
        • Recommended
        Very helpful and Kind
        I needed soil and mulch. I’m fully capable in getting it myself, but two gentleman asked me what I needed and how much and took care of it for me. Then, brought out several pairs of gardening gloves so I didn’t need to look for them. Great experience here.
        by
          • Recommended
          Pay increases for employees that deserve recognition.
          Jacob at the garden register was excellent and knows his job well Lori please give him a raise and don't forget about him !!!
          by
            • Recommended
            great pepole
            Associates were attentive and friendly
            by
              • Recommended
              OUTDOOR TABLE
              i WAS VERY PLEASED WITH MY PRODUCT AND THE CUSTOMER SERV. I ALWYS RECEIVE AT THE RANSON WV LOCATION.
              by
                Friendly staff!
                Waited around for help for more time than I would have liked, but as soon as Jaden arrived, my shopping experience got 10x better! He was super friendly and jumped right on helping me with retrieving my items!
                by
                  • Recommended
                  What to do with Leftover Paint
                  I had no idea Home Depot has a product that solidifies old paint. The staff in the paint department pointed me to HDX Paint Hardener and said how to use it. Very easy and the old paint was made acceptable for the landfill. Thank you!
                  by
                    • Recommended
                    GREAT EMPLOYEES
                    GREAT PEOPLE WORK THERE- THAT IS THE REASON I ALWAYS GO HERE FIRST
                    by
                      • Recommended
                      Excellent Employees
                      Shannon and Cindy of the Ranson WV store we’re so helpful! I got what I needed and was in and out in minutes thanks to them.
                      by
                        • Recommended
                        Great Trip / Visit
                        Went to the store to H2O Softener Salt. Met one of your employees (Ken). Outstanding employee! Very professional and very knowledgeable!
                        by
                          • Recommended
                          Great store!
                          Had a wonderful experience and the products they carry are better than other locations.
                          by
                            • Recommended
                            Best
                            I have known Chau since I moved to Ranson and whenever I visit this town it is a pleasure to see her, she always receives you with great interest, and I always go with her To pay for my shopping, bye she is the best
                            by
                              • Recommended
                              Great Customer Service
                              Not only did the Home Depot employee named Tami make sure I got everything I needed, she made sure I got the Military discount and helped me enrool so I will always get the discount
                              by
                                • Recommended
                                Awesome Customer Service
                                Bought filters that didnt last very long. The customer service at Ranson was very friendly, fast, and respectful Definitely am shopping here more often.
                                by
                                  • Recommended
                                  Customer dissatisfaction with sales cashier treatment
                                  The sales cashier, LESLIE, was very rude to me and my mother. She acted inconsiderate to me regarding earning a perk reward and did not know anything about how to apply such perks toward my purchases. I will avoid her at all cost. However, I encountered her again today, for she wanted me to move out of line. I said, "I am fine here." LESLIE then replied in a cocky tone, "If you want to stand there all day, be my guest." Very mean that woman is!! If she ever talks to me or my mom like she did today in front of other customers, I will have to have a talk with her and her manager about teaching LESLIE how not to use sarcastic tones with customers.
                                  by
                                    Home depot store in Ranson, WV
                                    I went into the store last night and was created as soon as I walked in the door.. I went to the kitchen faucets were at, but wasn't sure the kind I needed to get. I asked a salesperson to help me through this process and they were helping another customer and then they would be right back with me after they were done.. And he was, he looks good to his words, and he helped me out tremendously. He asked me first what I was looking for, then he has the price range I was willing to spend, then I show the picture of my old one so he would know what I was looking for.. that gentleman did an excellent job he was very nice and polite and I think more stores need people in their stores like the one Ranson WV Has.. the cashier was exceptional also.. Thank you
                                    by
                                      • Recommended
                                      Friendly people
                                      Moving from DC area to here, they are the friendliest staff I have ever encountered at a Home Depot
                                      by
                                        • Recommended
                                        Smiles on all aisles!
                                        If you want to have an upbeat experience, go to the Home Depot in Ranson, WV. Every employee was smiling, the customers were smiling - it was just plan FUN to shop there. I suspect it also inspired me to get a few new project ideas, LOL.
                                        by
                                          • Recommended
                                          RANSON HOME DEPOT ROCKS
                                          EVERY TIME WE SHOP AT THE RANSON HOME DEPOT WE ALWAYS ENJOY THE EMPLOYEE'S AND THE GREAT SHOPPING EXPERINCE
                                          by
                                            • Recommended
                                            I will be a returning customer!
                                            I needed some lumber for a home project. I was acknowledged from the time I walked into the store. Shonna was so helpful with finding a lumber specialist. I explained what I needed and what was doing and Jeff was very knowledgeable and helped me pick out the lumber, cut it for me and loaded it on the cart for me. Betsy was also great for helping me pick out a new drill, bits and screws. Overall, it was a great experience and I am very impressed with how they all worked together!
                                            by
                                              • Recommended
                                              It took me walking up to someone.
                                              I work in the retail industry. It's sad that the shelves are bare. Nothing is stocked like it should be. Yet when Shelly is in Garden I always seeing her stock a shelf even with one hand. Just to keep customers like me happy. You need more workers with her work ethics...
                                              by
                                                Very well stocked store !!!!!
                                                I can find any constructive product in the store I’d ever need !!!!
                                                by
                                                  • Recommended
                                                  This store is well managed and the staff are always friendly and ready to help!
                                                  This store is well managed and the staff are always friendly and ready to help!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Outstanding store made so by the outstanding contributions of their associates. I could not be m...
                                                  Outstanding store made so by the outstanding contributions of their associates. I could not be more pleased with their knowledge and skills nor the fact that this store usually has whatever it is I'm looking for. Great HD Store
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  We shop at this store all the time and the people that work there are very friendly and helpful t...
                                                  We shop at this store all the time and the people that work there are very friendly and helpful there.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Great Location. Easy access. Awesome inventory with practically every thing for the home. Clean....
                                                  Great Location. Easy access. Awesome inventory with practically every thing for the home. Clean. Greatg displays, especially the sale items on the end caps and aisles.. I have never had a problem finding anything I need at Home Depot the past 4 years.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  If you ever need help at this store in lumber TJ is your guy!!!! I had a big order and he lined e...
                                                  If you ever need help at this store in lumber TJ is your guy!!!! I had a big order and he lined everything up and got it loaded!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Dawn was amazing! Super friendly and helpful
                                                  Dawn was amazing! Super friendly and helpful
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 693 reviews

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