#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)236-2310
Tool & Truck Rental(706)236-2300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
103 Hicks Dr
Rome, GA 30161
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 331 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (331)
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Showing 1-30 of 331 reviews
Best Customer Service
Jamie was very helpful in assisting us with our purchase. I had a very unpleasant experience at another store earlier in the day. Jamie's kindess and service was refreshing and restored my confidence in Home Depot.
by
    • Recommended
    Great place always
    Great store always!!!
    by
      • Recommended
      Great
      Great great great great
      by
        • Recommended
        Great
        Wonderful experience
        by
          • Recommended
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          by
            • Recommended
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            by
              • Recommended
              Great Store Experience
              Great store experience beginning with our arrival to the store, to the purchase we made in the appliances department and continuing on to the customer service desk to complete our great visit.
              by
                • Recommended
                Store Manger "Trish"
                What a very rude person, to refuse to hear my problem about 2 cans of paint. She walked up shaking her head, and said this ain't happening. I had two cans of paint with significant problems one had trash all through it and one has dried unmixed sediment in the bottom. Both of these seemed like old paint. This rude person said she needed pictures and the store is not responsible, call 1800BEHR. I've never had problems with behr paint and with the amount I buy at home depot to then have this person treat me like I don't know to paint? Sad and unacceptable.
                by
                  Customer Service Master Class
                  With forty plus years in sales and customer service, I value true professionals when I see them. My recent visit to the Rome, GA location with Darrius and Ellen was a great experience. We had an easy flow of conversation. They knew their product. My questions were answered promptly and correctly. They listened to what I said. A novel experience of late. They suggested excellent options based on my comments. They knew what they had in stock. And where it was located. A valuable skill in my playbook. It was truly an enjoyable experience. I strongly recommend Darrius and Ellen and the Rome, GA HOME DEPOT.
                  by
                    • Recommended
                    Employees
                    Everyone was very pleasant and positive
                    by
                      • Recommended
                      Great
                      Great job employees f
                      by
                        • Recommended
                        Good
                        Good......doing a great freaking job
                        by
                          • Recommended
                          Great team
                          No complaints on store great customer service lady's
                          by
                            • Recommended
                            Stephanie, The cashier at the return desk is awesome! And it was 30 min. till closing time.
                            I had to order my item and having to wait on the delivery to my home.
                            by
                              • Recommended
                              Store is the friendliest most helpful and informed store I have been in.
                              The store staff is one of the friendliest that I've done business with. Kit at the paint department is one of the most helpful and informed employees I've ever encountered.
                              by
                                • Recommended
                                Great customer service
                                Stephanie and Kinsey at the service desk had fantastic customer service skills with assisting me today with my order
                                by
                                  • Recommended
                                  Great Store
                                  Always a great experience. Friendly and helpful associates as always.
                                  by
                                    • Recommended
                                    Great Customer Service!
                                    This Home Depot store has so many willing people working in it. I always feel very welcomed and appreciated when shopping at this Home Depot.
                                    by
                                      • Recommended
                                      Great customer service
                                      If you ever need assistance in the Rome Ga Home Depot I highly recommend Jodi or Dianna they go above and beyond to help their customers
                                      by
                                        • Recommended
                                        FRIENDLY EMPLOYEES
                                        THE EMPLOYEES WERE VERY FRIENDLY AND HELPFUL IN FINDING THE DEHUMIDIFIER AND LOADING IT IN MY CAR. I ALWAYS ENJOY SHOPPING AT HOME DEPOT.
                                        by
                                          • Recommended
                                          Always Helpful
                                          I have been a consistent visitor to the Rome store of late and there has not been one occasion that I was not greeted and asked if I needed any assistance. It may be that obvious that I am not much of a home fixer, but they do provide excellent information for the person buying materials for the people who are home fixers!
                                          by
                                            • Recommended
                                            Great job
                                            Great store thank you Taylor in tool rental!
                                            by
                                              • Recommended
                                              Great Store!!
                                              Store was stocked and clean and has such friendly and helpful employees!
                                              by
                                                • Recommended
                                                Great customer service
                                                Taylor Hunter did a wonderful job ordering me stuff and helping with my return
                                                by
                                                  • Recommended
                                                  Great store and great employees
                                                  Taylor Hunter at service desk did a wonderful job with helping me find the stuff I needed online
                                                  by
                                                    • Recommended
                                                    I can always find what I am looking for.
                                                    I bought a ge microwave and love it.
                                                    by
                                                      • Recommended
                                                      GREAT EMPLOYEES
                                                      EMPLOYEES ARE GREAT AT THIS ROME STORE. (Andrea and Ellis)
                                                      by
                                                        • Recommended
                                                        Great employees!
                                                        Taylor Hunter assisted me and helped me more than any employee ever has before. She was very knowledgeable and friendly!
                                                        by
                                                          • Recommended
                                                          Great store
                                                          Taylor Hunter did a wonderful job at assistance us
                                                          by
                                                            • Recommended
                                                            Rubber hits the road
                                                            Always my go to place to get what I need--and to browse. No hassles no frills.
                                                            by
                                                              Showing 1-30 of 331 reviews

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