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Showing 1-30 of 783 reviews
Nov 27, 2023
Shop at South Loop
If you are between stores, this one is going to be better. I always find helpful employees here and have had multiple times when an employee went above and beyond to be helpful. Doesn't always happen at other locations!
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Recommended
Nov 26, 2023
Great Customer Service
I asked if a tree was on sale because there was no price posted. The salesperson was helpful and checked He had a pleasant attitude
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Recommended
Nov 10, 2023
Fire the Staff!
The staff members are terrible and rude. Especially Hope and Dennis in the lightbulb section. Hope laughed at me while I was in the store, and I thought that was incredibly inappropriate.
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Nov 10, 2023
Customer service
Thank you Shirley for all of your help-what an awesome employee!!!!!!
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Recommended
Nov 8, 2023
Awesome service
I had a key made Leslie who assisted me very friendly and professional.
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Recommended
Nov 4, 2023
Very helpful!
Tyron was very helpful during our store visit. He pointed us in the right direction to find what we needed for our home.
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Recommended
Oct 26, 2023
Customer service is always Good...
I haven' t bought anything in the last month that I recall..
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Oct 12, 2023
Leslie and the customer service
Leslie was wonderful customer service today she rectify my issue with her hesitation. I was in her line for about three minutes which was an adequate amount of time. Thank you very much Leslie.
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Recommended
Oct 3, 2023
Customer service
There is always someone around to help you. The employees are familiar where everything is located by aisle. They are knowledgeable about any project you are working on.
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Recommended
Sep 26, 2023
Larry in plumbing was very helpful
Larry knew the inventory and the lack of inventory. Helpful in finding the plumbing items I needed that weee in stock
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Sep 20, 2023
Great customer service
I forgot the associates name but he was working self checkout on 9/19 at 3pm. I think his name was Stephen? He was the nicest HD employee I’ve interacted with. Great attitude and very helpful!
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Sep 14, 2023
Always happy to go to Home Depot
I always enjoy shopping at home depot. I feel happy when looking at everything. And
want to buy even when I don't need anything. The employees are always so helpful.
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Recommended
Aug 29, 2023
It’s nice to have the experience of staff that all works well together…
I had the pleasure of asking your employee Veronica to help needed something off the top shelf. She right away, contacted Dennis who came with the forklift and took two boxes down for me. They both did it with a smile and it thank you very impressed. and what I mean by the title they didn’t say go find somebody else or not my job.
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Recommended
Aug 21, 2023
Rude cashiers
The cashiers are unresponsive to questions and they are rude.
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Aug 9, 2023
Leslie A is amazing
I was packing to move in 2 days and ran out of boxes. I made it to the store right before closing and one of the managers (Leslie A.) was incredibly helpful in making sure I was able to find and purchase what was needed that evening and even stopped what she was doing while preparing for the store closing. Amazing service is very rare these days so this was incredibly refreshing.
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Recommended
Aug 1, 2023
Great service, great employees
The employees at this location were super helpful, especially India.
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Recommended
Jul 31, 2023
Classical Music piped through the outdoor security cameras
I got out of my car to the time of beautiful music in the parking lot, piped out of the security cameras. All wonderful classical selections. This is genius! Everyone I talked to in the store loved it, and it was so calming. Please keep this going, Home Depot!
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Recommended
Jul 27, 2023
Store nearby
But plants here all the time
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Recommended
Jul 26, 2023
Great service
Alexsis and Miguel were amazing
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Recommended
Jul 15, 2023
Great staffing and products here!
Staff was so nice here, and they had all the products I needed. I love how the staff here tailors the items they help you pick to your budget and specific needs! Go visit this location you won’t regret it!
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Recommended
Jul 14, 2023
Great shopping
i bought some items and i satisfied
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Jul 14, 2023
LONG LINES! 15 MINUTES TO GET HELP LOADING N A LOT OF EMPLOYEES STANDING AROUND AT CHECK OUT
ALWAYS LONG LINES! EVEN IN SELF CHECK OUT WHICH NOW REQUIRE EMPLOYEES. 15 MINUTES TO GET HELP LOADING AFTER I MADE THE PURCHASE. A LOT OF EMPLOYEES STANDING AROUND AT CHECK OUT ON THEIR PHONES. THEY ACT AS IF THEY ARE BOTHERED TO BE DEALING WITH A CUSTOMER AND THEY LOOK LIKE THEY ARE MISERABLE WORKING THERE. THEY DON'T GREET YOU, TREAT YOU LIKE YOUR NOT HUMAN AND ARE PLAIN RUDE. I HAVE BEEN GOING HERE FOR YEARS AND I REALLY CANNOT STAND IT ANYMORE. ONE SHOUT OUT TO DANIEL IN LUMBER, STEVE AT CHECK OUT AND THE ENTIRE TEAM AT RETURNS, ALWAYS SUPER KIND AND SWEET. THE CHECKOUT TEAM, DANIEL AND STEVE MADE THIS EXPERIENCE BETTER.
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Jun 27, 2023
Hd
Maurice sultan was great
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Recommended
Jun 22, 2023
You have all the products I needed
My chest freezer is working great.
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Recommended
Jun 16, 2023
Acceptable building supplies store and conveniently located
Usually easy to find stuff and they have most of the expected things in stock.
Occasionally inventory is off, or they move stuff, and the location on the app or website is not updated.
They switched the setup for self checkout too much and it’s kinda annoying. It was better they way they had it a while back.
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Recommended
Jun 1, 2023
Returns are easy.
I never have issues returning products. Leslie A was very helpful with my return today.
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Recommended
May 26, 2023
Leslie A- South Loop Location
Leslie A was so unbelievable I don’t even have the words for it. She made my experience so seamless, and she was so supportive and wonderful. She’s the best and really knows what she’s doing. Thanks Leslie for making such a difference in my day
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Recommended
May 25, 2023
Best customer service ever!
There is an employee named Heath at the South Loop Home Depot. Reminded me of Bill Murray from Groundhog Day.....after he became a nice guy! One of the most friendly and helpful employees I have ever met, and from what I experienced, many other people at the store felt the same way. Gotta go there and meet him...it'll make your day:)
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Recommended
May 2, 2023
Great store with lots of variety
The store had a lot of products in stock that helped me search for different options and brands. Having a nice customer service to help me choose which items to get was super helpful
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Recommended
May 1, 2023
Worst store
Waseem garden manager will attack you and yell at you! Then asked for his boss his answer was some guy named Arthur