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Filter Reviews By:Rating, Profile, Gender, Age (408)
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Showing 1-30 of 408 reviews
Jul 24, 2019
I love my Tilly Mill Home Depot. The people there are always so nice and helpful. Last week I was...
I love my Tilly Mill Home Depot. The people there are always so nice and helpful. Last week I was trying to find just the right vanity light at the right price and also some LED bulbs for different rooms. I connected with Craig first - he was wonderful about explaining the LEDs and giving me good general information. Next I wanted to purchase a vanity light and some of my issues required an assistant manager which brought me to I think it was Dewan, or Duane or Duan - I am not sure how he spells it, but he was great and worked hard on helping me and we ended ordering it online for a store delivery. He introduced me to Yemisy and told me to see her when I came back for the light, and she was a treasure when I came back - she made sure I had everything I needed. Unfortunately, the light fixture I picked out was just wrong :-(, and today I took it back and got to see Craig and Yemisy again. Craig even called me by name. :-0 Again, they were just great. They gave me some ideas to think about, so now I am back at the drawing board, but I will make a point to say "hi" to these people the next time I am there.
by
Verified Purchase
Recommended
Jul 23, 2019
very organised
very organised
by
Verified Purchase
Recommended
Jul 20, 2019
Great store,you'd be surprise how knowledgeable employees are about their products and how helpfu...
Great store,you'd be surprise how knowledgeable employees are about their products and how helpful they are.
by
Verified Purchase
Recommended
Jul 18, 2019
Very friendly, professional and helpful employees.
Very friendly, professional and helpful employees.
by
Verified Purchase
Recommended
Jul 17, 2019
Service is good
Service is good
by
Verified Purchase
Recommended
Jul 13, 2019
Everything was easy to locate,very helpful employees,quick service.Almost like a drive thru servi...
Everything was easy to locate,very helpful employees,quick service.Almost like a drive thru service,lol.
by
Verified Purchase
Recommended
Jun 28, 2019
This store is well run. You can just tell that the employees here appreciate their customers, an...
This store is well run. You can just tell that the employees here appreciate their customers, and that friendliness and helpfulness is the norm. Whoever the manager is here, they are doing a great job. Thank you for making this Home Depot my personal favorite!
by
Verified Purchase
Recommended
Jun 2, 2019
This store has very good employees who are very helpful and go out of there way. The only complai...
This store has very good employees who are very helpful and go out of there way. The only complaint I would have is the rental section certain days the employee there disappears and the tools they put for sale at the rental section sometimes don't come with all the assemblies
by
Verified Purchase
Recommended
May 31, 2019
It's not always need a neat store but that's only because there's constant stocking going on and ...
It's not always need a neat store but that's only because there's constant stocking going on and I can appreciate that
by
Verified Purchase
Recommended
May 27, 2019
great customer service, all employees are very friendly. they speak spanish
great customer service, all employees are very friendly. they speak spanish
by
Verified Purchase
Recommended
May 25, 2019
The team members at this store are helpful and efficient. Thank you.
The team members at this store are helpful and efficient. Thank you.
by
Verified Purchase
Recommended
May 12, 2019
This store's Tool Rental Equipment Repair Team (Tech Robert) is highly skilled and very customer ...
This store's Tool Rental Equipment Repair Team (Tech Robert) is highly skilled and very customer focused. He put me at ease during a very difficult time with his technical knowledge and abilities. Also appreciated his support team too (David, Enrique and one other tech whose name I did not catch). Outstanding group, rare for today where standards are dwindling across our entire society.
by
Verified Purchase
Recommended
6 found this review helpful
May 10, 2019
Clean, friendly and professional employees. When I have to go to Home Depot, Tilly Mill is the fi...
Clean, friendly and professional employees. When I have to go to Home Depot, Tilly Mill is the first store the comes to mind. Although, this store is small the people that work there are always helpful and try to trouble shoot with you to really help you work out issues you might run into with your project. Love this store!!!!
by
Verified Purchase
Recommended
Apr 17, 2019
Kossi in paint is the best. He is always cheerful and willing to help you out. I love when I come...
Kossi in paint is the best. He is always cheerful and willing to help you out. I love when I come into the store and see him smiling at the paint counter. Makes my day a little better each time I have to come get more paint for a project.
by
Verified Purchase
Recommended
Apr 5, 2019
Very helpful and knowledgeable staff!
Very helpful and knowledgeable staff!
by
Verified Purchase
Recommended
Mar 30, 2019
I love this store! Entire staff are very helpful …! Have been shopping here as long as I can reme...
I love this store! Entire staff are very helpful …! Have been shopping here as long as I can remember … never was disappointed!
by
Verified Purchase
Recommended
Mar 24, 2019
Employees are very helpful, courteous & go the extra mile. Top shelf customer service. Kudos to t...
Employees are very helpful, courteous & go the extra mile. Top shelf customer service. Kudos to them!
by
Verified Purchase
Recommended
Mar 12, 2019
Great Customer Service in the Appliance Dept. This is where I shopped when I visited.
Great Customer Service in the Appliance Dept. This is where I shopped when I visited.
by
Verified Purchase
Recommended
Feb 20, 2019
Great emplyee name Mary
Great emplyee name Mary
by
Verified Purchase
Recommended
Feb 16, 2019
The store is conveniently located, it’s well staffed, and the staff (as of 2/19) has a deep knowl...
The store is conveniently located, it’s well staffed, and the staff (as of 2/19) has a deep knowledge base across the departments... AND the employees seek out the customers in the isles to lend advice and assistance. Excellent inventory.
by
Verified Purchase
Recommended
Jan 19, 2019
Excellent Store. Great location with good access, frontage, exposure, and parking. Safe and cl...
Excellent Store. Great location with good access, frontage, exposure, and parking.
Safe and clean location.
by
Verified Purchase
Recommended
Jan 10, 2019
Every time I shop at Tilly mill my shopping experience goes very smooth. I want to give a special...
Every time I shop at Tilly mill my shopping experience goes very smooth. I want to give a special shoutout to everyone there especially the checkout side near the lumber area they are always much help, and a special shout-out to the lot guy Jesse he’s always willing to help when I come
by
Verified Purchase
Recommended
Jan 9, 2019
Have the nastiest, smelliest, unsanitary, bathroom of any business in America, particularly for a...
Have the nastiest, smelliest, unsanitary, bathroom of any business in America, particularly for a Home Depot. It's been this way everyday for the month I've been on this job.
by
Verified Purchase
Jan 9, 2019
The Tilly Mill Home Depot is my first go to shop for home improvement anything. It is a rare occa...
The Tilly Mill Home Depot is my first go to shop for home improvement anything. It is a rare occasion that this store is out of anything that I've shopped for in the last 20 years. The convenience of finding what I want, and receiving the best service from kind and helpful employees is also a definite plus.
by
Verified Purchase
Recommended
Nov 25, 2018
o know it is after thanksgiving - but every available space used for (you fill in what)
o know it is after thanksgiving - but every available space used for (you fill in what)
by
Verified Purchase
Recommended
Nov 14, 2018
Basically your average Home Depot with the one exception of a super helpful and friendly employee...
Basically your average Home Depot with the one exception of a super helpful and friendly employee, Lucas. Customer service is a dying art and it is nice to work with someone like Lucas. I hope he gets the recognition he deserves.
by
Verified Purchase
Recommended
Oct 31, 2018
Demetria, at the Tilly Mill store, is the best! She helped us so much with the cutting of some bl...
Demetria, at the Tilly Mill store, is the best! She helped us so much with the cutting of some blinds that we bought for my mother's house! Such a nice and helpful person!
by
Verified Purchase
Oct 26, 2018
The store was clean and the employees were helpful in finding anything I needed
The store was clean and the employees were helpful in finding anything I needed