#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)955-9461
Tool & Truck Rental(760)955-9427
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15150 Bear Valley Rd
Victorville, CA 92395
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Customer Store Reviews

  • 4.7 out of 456 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Disrespectful employees
After Waiting 45 minutes for them to load a pallet of wall block I purchased am employee decided to insult and curse at me in front of my 13 year old son because she couldn’t do her job properly
by
    Solicitors inside and out
    Solicitors inside and out. Inside the store you are stopped and solicited while shopping about various things such as people asking you about your air conditioner or your electric bill. Is it anyone's business what my electric bill is? Is it your business how I like my air conditioner? You go outside and see vagrants and dayworkers BEGGING and waving at you and yelling things you can't make out, just while trying to park in the parking lot. There is also a make-shift fruit stand out of someone's pick up bed, and people selling tamales out of their trunk. You have no idea what is in them or if they are even safe to eat. In between all the BS, there is one good employee in the lumber dept, and one good employee in the paint dept. Good luck.
    by
      Great customer service!
      Extremely satisfied with the customer service KIRA greeted me with & helped me apply for credit !
      by
        • Recommended
        Dept 26
        very knowledgeable on her department.
        by
          • Recommended
          Great features
          I bought a sneakers bar
          by
            Helpful employee's
            Eliza was a great help at the register.
            by
              • Recommended
              I find everything i want
              I love home depot all good
              by
                Great experience
                Wounderfull great yes
                by
                  • Recommended
                  Great customer service
                  I went in for some wire. The employee that helped me out was outstanding her name was Myra. This lady went above and beyond on my trip there. I have to say from the many times I’ve been never had anyone like her help me out and be so help full. Thank you Myra for your outstanding custom service
                  by
                    • Recommended
                    Helpful Staff
                    I found everything I needed. Staff was helpful and answered all my questions.
                    by
                      • Recommended
                      Absolutely Satisfied with Employees
                      As a stay at home mom I know nothing about ordering doors or installation. I was helped with professionalism and honest opinions from Mark in the Millwork department. He was very attentive. Other employees I dealt with were friendly as well.
                      by
                        • Recommended
                        Outstanding Customer Service
                        Came for electrical wire and some other odds and ends for a particular job as my husband was installing a new outlet for someone's home for their car. Anyway, the wire wasn't ringing up so my cashier had to go to another computer to assist me and while I knew I was being helped, I was standing with my 8 year old son waiting to have the situation sorted and had multiple employees check to see if I was ok or needed any help/assistance. I had to wait maybe 5 minutes, which wasn't a problem but I felt terrible holding up a line. Not only did one manager ask if I needed help as he was getting a drink before his break, but the end of my transaction, the manager by the name of Augie went above any expectations I had and truly made my families day, especially in such hard times. The customer service was amazing!! Thank you Augie and all other at that store. They truly do good at their jobs!!
                        by
                          • Recommended
                          Awesome Store
                          Great inventory selection, find all your needs at this location. The staff is helpful and knowledgeable at your service.
                          by
                            • Recommended
                            It's my favorite store for the items I can buy there
                            I bought granite polish and granite stone cleaner. I use these regularly for my kitchen and also for cemetery marker cleaner. They are excellent product to have handy.
                            by
                              • Recommended
                              Great Customer Service
                              Very friendly and helpful staff and knowledgeable about their products
                              by
                                • Recommended
                                Great knowledge of appliances
                                Bought a refrigerator today. Thank you Brian for all your help with not only different brands but features as well.
                                by
                                  • Recommended
                                  Great experience!
                                  Crystal the store associate was incredibly friendly and helpful she mad my shopping experience very pleasant. Christopher in the paint department we incredibly helpful and friendly as well. Great employees!
                                  by
                                    The employee named Sabeth
                                    I been going to my local home depot for many years and in all the years I have been there one of my favorite employees is Sabeth because she is a very hard-working girl she is very sweet and she is very helpful every time I shop at home depot.
                                    by
                                      • Recommended
                                      Jacqueline the cashier is great. She has a great attitude and was very helpful she went above and...
                                      Jacqueline the cashier is great. She has a great attitude and was very helpful she went above and beyond.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      THE STORE WAS CLEAN, SMILING EMPLOYEES, AND HELPFUL.
                                      THE STORE WAS CLEAN, SMILING EMPLOYEES, AND HELPFUL.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      ms Myra was xstremly helpfull
                                      ms Myra was xstremly helpfull
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The Cashier Dimple was very polite and she knew alot of her position. Very nice smile and unders...
                                      The Cashier Dimple was very polite and she knew alot of her position. Very nice smile and understanding her customer
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      People were ready to help us with all our questions
                                      People were ready to help us with all our questions
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This store always has a great selection of product in stock with a very friendly staff always wil...
                                      This store always has a great selection of product in stock with a very friendly staff always willing to help.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Excellent customer service from Myra in the electrical department. Myra will exceed your customer...
                                      Excellent customer service from Myra in the electrical department. Myra will exceed your customer service expectations. She does not send you to what you're looking for, but will take you to the product.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Services and personnel were readily available to attend to your needs .
                                      Services and personnel were readily available to attend to your needs .
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      My husband and I went to buy a refrigerator, washer and dryer for my daughter for her brand new h...
                                      My husband and I went to buy a refrigerator, washer and dryer for my daughter for her brand new home. We had great help by the store manager Adam H Vandebrake. He answer all our questions and we were able to purchase all 3 items in one day.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This store is very friendly and they have a lot of helpful staff. If you want to get out fast th...
                                      This store is very friendly and they have a lot of helpful staff. If you want to get out fast this is your store.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      If I could give 0 stars I would. Monica at self check out was extremely rude and very unprofessio...
                                      If I could give 0 stars I would. Monica at self check out was extremely rude and very unprofessional. She needs more training to deal with her attitude towards the general public.
                                      by
                                      • Verified Purchase
                                      I Went to purchase a New Refrigerator. And Alondra in that Department was very Patient with m...
                                      I Went to purchase a New Refrigerator. And Alondra in that Department was very Patient with me. ( I had made a mistake and used wrong Dept. Card) ..it caused a problem with my Finances. By using wrong one , My Husband and I Stressed out Bad. She helped me Correct the Situation. And relieved our Stress , even through it took her "Time" and Patience to help correct. We Appreciated this..Thank YOU....
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 456 reviews

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