#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)678-8005
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2350 Legge Blvd
Winchester, VA 22601
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Customer Store Reviews

  • 4.8 out of 647 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (647)
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Showing 1-30 of 647 reviews
Excellent Product and Customer Service
I bought this recently at Home Depot Winchester and love my new Samsung gas stove and dishwasher!
by
    • Recommended
    Great selection of cushions for outdoor furniture!
    I’ve looked everywhere for a cushion for a chaise lounge and no one had a single one. Went to Home Depot and hit the Motherlode - not only did they have a great selection, they were on sale! I picked up some other items as well and asked a few different employees questions and every one either walked me to what I wanted or gave me the info I needed. This is my go to store from now on!
    by
      • Recommended
      Great prices
      I bought Lights for my house, paint, wood floor and cement and I remodeled my kitchen
      by
        • Recommended
        Great store!
        The Home Depot store in Winchester is always neat and clean, fully organized and fully stocked. It is a really nice store and I love shopping there.
        by
          • Recommended
          Real customer service
          A peice that changes the direction of the ratcher combo wrench broke off. I am a industural electrician. I need this everyday. It still worked but i still had my worries. I bought it from the Christiansburg store, my local Homedepot. They came in singles even though I bought a combo of 2. The store in Winchester where I have been the last 2 months onky had the combo set. But the guy said he would replace mine by opening the set. Awesome. I expected they wouldnt. And on top of that while I was trying to find the single one a guy can and looked harder than I did. Lol. He also had great knowledge about the tool. And even told me stuff I didnt know about the Milwaukee packout zippers. I was impressed. He then lead me to find other items. Customer service has been crappy everywhere. People dont understand customers are needed for them to be employeed. These two helped me out greatly. I live 3.5 - 4 hours away. I would be willing to drive that far to shop at a store that cares for their customers. Lol. God bless you...
          by
            • Recommended
            1 found this review helpful
            One of the best stores for materials and equipment
            One of the best stores for materials and equipment
            by
              • Recommended
              Team Work
              Several staff members worked together to ensure the garage doors I need could be special ordered to meet specifications fit my application. They were even willing and able to speak with the vendor to confirm I would be getting what was required on the first attempt.
              by
                • Recommended
                Great Paint!!!
                Love all the paints I purchase at Home Depot. They always go on so well and cover so good. Great selection of colors. And the staff is always so helpful when asking questions, or suggestions on colors etc.. Very personable staff.
                by
                  • Recommended
                  Excellent employee
                  Sam helped load pavers into our truck and was very helpful and friendly.
                  by
                    • Recommended
                    Outstanding Personnel and competitive Discounts
                    Ever since I moved to Winchester some 16 years ago Home Depot have been my go to store to obtain must of the items my family needs to complete small and large projects. The friendly and very helpful staff had made all my completed projects success. Thank you HomeDepot. I will be back very soon.
                    by
                      • Recommended
                      Hope depot, winchester/ review
                      Love the store an the people, great place to shop for all my home needs
                      by
                        • Recommended
                        Great Customer Service and Merchandise
                        I'm always in the Winchester Home Depot for all of my home, lawn, and hardware needs.
                        by
                          • Recommended
                          out of stock
                          went to 2 departments. Bath, tub surrounds: out of all 4 of the surrounds that I was interested in and most of the tubs and surrounds on display were damaged. lumber: defective lumber was on the floor and a lot that was on the shelf was also defective. Lots of molding was in the wrong slot as was the dimensional lumber.
                          by
                            Nice variety of plants
                            Good selection of a plants in garden center.
                            by
                              • Recommended
                              Order a impact to be shipped to my house
                              It came a day earlier than expected
                              by
                                Great service at the Pro Deck
                                I had a hard time getting the patio door I need, but Christine at the Pro Desk did a great job locating and setting up delivery for the door I eventually purchased
                                by
                                  • Recommended
                                  KUDOS TO SAMUAL
                                  WE WERE BUYING $200 0F ROOFING MATERIAL AND SAMUAL SAID WE COULD SAVE $25 IF WE APPLIED FOR A HD CARD. SO WE DID AND WERE APPROVED WITHIN 5 MINUTES AND ON OUR WAY WITH A $25 DISCOUNT !
                                  by
                                    • Recommended
                                    Not Complicated
                                    It's really not complicated when ever I've gone to Home Depot no matter where sales folks are friendly helpful and courteous
                                    by
                                      • Recommended
                                      great people
                                      I did some shopping for repir in home and happy to did on this one
                                      by
                                        • Recommended
                                        BEST CASHIER!!!!
                                        We just had the BEST cashier! Her name is Aurora and she was so helpful throughout the whole time. Definitely will be coming back for her!
                                        by
                                          • Recommended
                                          ...have NEVER been disappointed at Wincbester Home Depot.
                                          During our renovation, we me with your Millwork agents and were very impressed. That was the starting point and all went well.
                                          by
                                            • Recommended
                                            Water cooler and flooring
                                            Found the cooler we was looking for and the flooring we was looking for at the same time.
                                            by
                                              • Recommended
                                              Always has what you are looking for
                                              I am doing a home renovation where I pay for the supplies and materials. I meet my contractors at the store nearly every morning. We have been able to purchase everything they need.
                                              by
                                                • Recommended
                                                Hire more competent people
                                                Drove out of my way to get an item that the website claimed this store had. They didn't have any and trying to get someone to help was even more of a waste of time.
                                                by
                                                  Excellent customer service
                                                  I ordered a hot water heater from the customer service desk. Erica was the most helpful human I have encountered in a retail store in years. Very patient, knowledgeable and eager to make sure I was taken care of. Also, love my new hot water heater that was less expensive but same high quality than other box stores.
                                                  by
                                                    • Recommended
                                                    Excellent customer service
                                                    Erica went above and beyond to get us what we were looking for!
                                                    by
                                                      • Recommended
                                                      Love This Store
                                                      I live in Ranson, WV, and frequent the Home Depot in Ranson because of convenience. They have messed up my project orders on two occasions now, both of which related to items I needed for projects, ordered and paid for items online, only to be told upon will call that there were no items available. The Winchester store has saved my project both times.
                                                      by
                                                        • Recommended
                                                        Great Employees
                                                        Patty in the garden section was on point! Friendly, knowledgeable and professional.
                                                        by
                                                          Helpful staff
                                                          The staff goes out of the way to make sure i find the items i need! Most helpful Home Depot I've ever shopped.
                                                          by
                                                            • Recommended
                                                            Helpful and professional
                                                            Great experience given that it took a bit of time before a salesperson was available given the lack of workers at the store. When I did get help after asking it someone was in the dept. the sales person immediately requested help over the intercom. The supervisor and same salesperson assisted me until the main dept. sales person came to be of help. It was a nice experience, and I am grateful for the assistance. Very patience and understanding of the dilemma one faces when making a major purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 647 reviews

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