#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)358-6730
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1545 S Crismon Rd
Mesa, AZ 85209
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 951 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (951)
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Showing 1-30 of 951 reviews
Great Experience!
I went in to order a refrigerator and oven after researching and narrowing my choices online. An employee named "Buck" guided me to each of my product I wanted to view in person and answered any questions I had and provided information. I walked out with both products ordered and scheduled for delivery. I cannot wait :) You have a valuable employee in your Appliances Department. Thank you
by
    • Recommended
    Customer service Julie H.
    Customer service is alive and kicking at this Home Depot. Was elated with the answers to my questions . She really knew how to help me. Loved that customer service was available at the time I needed them.
    by
      • Recommended
      Great Customer Service IS Still A Thing!
      During my visit, I had 3 different employees offer to help me as soon as they thought that I may not be finding what I was looking for or needed some other type of assistance. Other employees were around, but didn't bother me when they could see that I didn't need assistance. Not only are they observant, but they were actually helpful when I needed it and truly seemed like they wanted to help. A very refreshing experience in this day and age!
      by
        • Recommended
        Home Depot Rocks
        Awesome shopping experience
        by
          • Recommended
          Great customer service
          There was a time when people would go into a hardware store, a person would greet them, ask “How may I help you? “ And be happy to help you! Well this is the store The Home Depot #0404 1545 S Crismon Rd Mesa Just off Hwy 60 & Crismon easy access You may even run into the young man that help me John F. He can help you find what you need.
          by
            • Recommended
            Jason's customer service
            Jason, who I believe is the front end manager, really helped us. He was super busy but he took the time to help us with all of our questions & provided valuable advice. We really appreciated his awesome customer service! He made us feel like valued customers. We would like to have a "Jason" every time we come to Home Depot. We spent a lot of money there so it makes a huge difference when someone is so kind & helpful. He seriously deserves to be recognized as an invaluable employee. Thank you!
            by
              Best Home Depot in Mesa
              It's the customer service that makes this the best Home Depot in East Mesa.
              by
                • Recommended
                Extremely satisfied with products and staffing
                Very satisfied with all products and if I need to return anything the staff are more than accommodating
                by
                  • Recommended
                  Curbside pickup does not function like curbside pickup
                  You have to park and go inside the store. Why advertise for curbside pickup when a customer has to park and go inside the store. You can't park and call because for some reason this store is a dead spot for cellular service and they know it, why don't they Install Starlink? Curbside pickup is your order is ready for you to come into the store, get online for customer service to find your order. It's better to just shop for the items and checkout.
                  by
                    • Recommended
                    10/10 always
                    Never really have issues here but the couple times I did it was handled quickly and without hassle.
                    by
                      Helpful, patient, knowledgable staff
                      Made return of an ordered cabinet quite easy. Computer issues wouldn't allow it online, but the customer service expert, "Brent", made it happen!
                      by
                        • Recommended
                        Awesome Employee
                        Silvia G. in the paint department. She deserves a huge wage hike. This gal is very special and definitely "Nailed It" in this department. She smiled and was pleasant and oh, so helpful. The paint is an exact match. You cannot tell the difference between old and new.
                        by
                          • Recommended
                          Great Service from Uncle Bob
                          Uncle Bob (no relation) did an excellent job helping me select and cut some material.
                          by
                            • Recommended
                            Great Service
                            If you are a contractor, make sure you check out with Antoinette at the Pro Desk. She will take great care of you as well as watching out for your best interest as a company.
                            by
                              • Recommended
                              Great service
                              I like dealing with Home Depot, because their Staff are friendly, & always outstanding with service! Their selection of products is great, & I’ve always been able to get what I need.
                              by
                                • Recommended
                                Great customer service
                                I bought a lot of wood. And I needed it to be cut and this kind employee named “Uncle Bob helped me. Over all great costumer service
                                by
                                  • Recommended
                                  Cindy
                                  Home Depot is a huge store, like any home improvement store some employees are great others are not helpful. But at this store on Crismon. I have lucked out, Cindy is so helpful and patient. She helps me find things and use my app correctly. So thankful for her.
                                  by
                                    • Recommended
                                    Very helpful store parts people and checkout was great.
                                    Every part you need for your floor is here.
                                    by
                                      • Recommended
                                      Great people work there!
                                      I immediately get offered help by Brandon. Then I see him helping everyone around us. Dennis and Angelina in the wood cutting were so helpful and very effective. You have really great employees.
                                      by
                                        • Recommended
                                        Fantastic Store
                                        I am there almost everyday!!! Everyone is so helpful! Cindy, Antoinette, Russell, Dave, James, and Katie!!! Great staff!!
                                        by
                                          • Recommended
                                          Customer service was Amazing !
                                          Elan employee named DD knocked it out of the park. I watched her multi task doing the job at hand while helping customers with questions and even other employees. I watched her used multiple machines with expertise. She had an amazing attitude also. This is an employee I would never want to lose if I was her boss. Thanks again. Great work.
                                          by
                                            • Recommended
                                            helper
                                            alejandro loaded for us and he was sinply amazing. he was kind and very helpful
                                            by
                                              • Recommended
                                              Very helpful and friendly staff
                                              I have been renovating my entire house, so I have been having interactions with every department of this store. I find the staff very helpful, and knowledgeable, serving the customers with great attitudes. I’ve had great customer service over the 2 years.
                                              by
                                                • Recommended
                                                Great service
                                                I always have great help from the store associates.
                                                by
                                                  • Recommended
                                                  Amazing
                                                  Will shop there again.
                                                  by
                                                    • Recommended
                                                    Home Depot Trip
                                                    Lots of help in picking up what I needed for a small project.
                                                    by
                                                      STICKTOITEVNESS
                                                      SERENA WAS THE BEST JAKE WAS A GOOD HELP
                                                      by
                                                        • Recommended
                                                        Great shopping experience
                                                        Tim Cronin did an outstanding job helping us select our washer/dryer pair. He was helpful, knowledgeable, patient and professional. Thank you so much Tim!
                                                        by
                                                          • Recommended
                                                          Easy shopping
                                                          They always have what I need I don't have to go anywhere else Becky 68
                                                          by
                                                            • Recommended
                                                            wooden blinds
                                                            We bought a faux wooden blind, we gave them the correct inside mount measurement, it was cut wrong twice...so far, have to go back agaun
                                                            by
                                                              Showing 1-30 of 951 reviews

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