#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)994-7404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Market Place Dr
Ashtabula, OH 44004
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Customer Store Reviews

  • 4.8 out of 419 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
Nice store
Nice, clean, friendly. Pretty good selection of things I was interested in purchasing.
by
    • Recommended
    All of the employees are awesome!
    Each and everyone of the employees are awesome. They are all knowledgeable and very personable. Special shout out to Valerie, Tim and the long blonde haired guy who helped me when my Husband had surgery on his hand and should not be lifting anything. I don’t know all of the employees names but you all are great! Thank you.
    by
      • Recommended
      Great customer Great customer service Adam was a great help in all of our need he stayed close by to give us a hand and we were greatful
      Adam was a great help in all of our need he stayed close by to give us a hand and we were greatful thank you home depot for supplying excelent help
      by
        • Recommended
        Great store
        Been going to this Home Depot for 20 years. They have never let me down.
        by
          • Recommended
          Great Store with Wonderful Employees
          The Ashtabula Home Depot was a pleasure to shop in as it has excellent store lighting to actually see what you are looking for. Needed some help to locate an item for a project and Chris Met was very helpful in tracking the item down for us.
          by
            • Recommended
            Great sales representative in Major Appliances
            Purchasing a refrigerator we found the salesperson to be friendly, knowledgeable, understanding, honest, and patient. A great combination.
            by
              • Recommended
              Excellent customer service
              Every time I visit Home Depot I'm greeted and asked if I need any assistance
              by
                • Recommended
                Great customer service
                Robin and Leah are excellent representatives for Home Depot!!
                by
                  • Recommended
                  Poor customer service
                  I have been to this store previously and gotten okay to decent help but each visit it seems to get worse. My most recent visit was about 30 minutes before closing and was a quick grab and go stop. Waited in line for 10 plus minutes watching a new cashier struggle to ring up a lumber order. Two employees helped him at different times but promptly left. The cashier did not know how to ring up tax exempt and had no other employees to look for guidance. There were at least 10 employees milling around at the front and no one came to help. Very disappointed with the experience overall and probably would have just left if the cashier hadn’t been so nice.
                  by
                    Great customer service!
                    Greeted upon entrance and employee walked us to designated area and helped us. Each employee we passed greeted us- we felt bad it was a holiday too! They all were happy to be working tho!
                    by
                      • Recommended
                      Great customer service
                      Every visit there are certain employees that make the visit that much better, one, including the cashier Valerie, who is always helpful as well as Larry and a few others
                      by
                        • Recommended
                        Honors Veterans
                        I enjoy shopping at Home Depot and appreciate that they hire veterans. I am very disappointed that the corporation is, however, supporting the Republicans, particularly in this time of extreme concern about his campaign for reelection. He has made his intentions clear. He does not intend to support the Constitution or uphold a justice system. He intends to join the ranks of dictators and use retribution on everyone he considers an enemy. It would make me happier to see you supporting real problems in this country. Funding to food banks, helping to pay medical abd related expenses for people dealing with severe illness, scholarships or technical training programs to benefit everyone...nothing political. This is just my opinion but I am aware of people who will not shop at Home Depot due to your GOP support.
                        by
                          Thank you Valerie
                          I purchased a sheet of drywall to fix a small space behind my fridge. One corner was crumbled but I am cutting off six inches so I was on with the piece. Valerie took a percentage off when I told her I was ok with it. She didn't have to do that but she did anyway and I'm grateful. Thanks
                          by
                            • Recommended
                            Ashtabula Store
                            We have the best store. Our home depot has the best people working hard for us every day!
                            by
                              • Recommended
                              Super salesman!
                              Found the washing machine we were looking for and purchased it right then!
                              by
                                • Recommended
                                Great service
                                Valerie at the pro end is the best I’ve ever come across
                                by
                                  • Recommended
                                  Great Team of folks~
                                  A great team of folks at this Ashtabula store~. All eager to help and super courteous! A big shout out to Bill, the Manager on duty today - He showed an interest that you don't see in other stores these days that leaves you looking forward to your next visit! HD - you snagged a good one with Bill!
                                  by
                                    • Recommended
                                    Great products
                                    employees were very helpful and the store was very clean
                                    by
                                      • Recommended
                                      Ashtabula Home Depot
                                      I just moved from Florida, and out of all the Home Depots that I have gone to the Ashtabula Home Depot is the best one due to the fact that everyone there is very attentive and helpful. Also, for the most part they are always in stock with what I need..
                                      by
                                        • Recommended
                                        Great Customer service
                                        I had a pleasant experience from everyone at this store every time I have gone. We recently bought a house up here so as you can imagine there has been many projects taken on in a short time frame. This is my primary stop for materials/supplies.
                                        by
                                          • Recommended
                                          Great place to shop for all your home improvement need's!
                                          I have always had a great experience when shopping at the Ashtabula Ohio Home Depot. Great service and products.
                                          by
                                            • Recommended
                                            Go see Valerie and Greg at Ashtabula Home Depot
                                            Always friendly, professional and I’ve never had unprofessional service with any of the employees
                                            by
                                              Employees
                                              My local HD has a great staff make’s shopping there enjoyable.
                                              by
                                                • Recommended
                                                GREAT CUSTOMER SERVICE!!
                                                Every time I go into this store the staff is willing to make sure I can find exactly what I am looking for. The store is neat, tidy, and clean.
                                                by
                                                  • Recommended
                                                  Has what I need and the extras they add for the holidays are great.
                                                  Will always buy my tools and things for the house as well as great wood. The staff are always helpful.
                                                  by
                                                    • Recommended
                                                    Proud of mthe Ashtabula Store!!!!
                                                    I am a former employee of the Ashtabula JC Penney store which closed about 4 years ago now. As with most of the retail stores in Ashtabula, there seems to be an excitement about the business until something happens....the stores are closed across the. US, small stores are closed and larger geographic areas keep their stores, or the management is not a proper fit for a growing business...I see these as drawbacks in Ashtabula. Home Depot has been a great fit for this area and I have shopped here since it was built in our community. Great leadership and community progress for this company!!!!!
                                                    by
                                                      • Recommended
                                                      Great place to shop
                                                      We purchased a Samsung gas range a few weeks ago and it looks and works great. Sales staff very knowledgeable.
                                                      by
                                                        • Recommended
                                                        helpful staff
                                                        Dru was super patient with me and helped me find and use the QR code in the Home Depot app to get my military discount.
                                                        by
                                                          • Recommended
                                                          Kevin at the lumber dept is the best!
                                                          Kevin went over and beyond for us, what an outstanding guy! Thanks Kevin for taking the time to cut out our boards. He definitely deserves a raise!
                                                          by
                                                            • Recommended
                                                            Robin D-70
                                                            Robin was absolutely amazing selling us our appliances. She had so much knowledge on the items we purchased. Was friendly and helped us get what we wanted in our price range. So excited for our delivery and new appliances.
                                                            by
                                                              Showing 1-30 of 419 reviews

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