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Showing 1-30 of 884 reviews
Oct 18, 2021
worst customer service experience!!
Went to the register to pay and this is where it went down hill. Sale Cashier Mrs. Jaleeia was very rude and had an unprofessional behavior.
by
Oct 3, 2021
Powerful motor
I brought the Milwaukee m12 cut off saw and absolutely love it !!!
by
Recommended
Sep 30, 2021
Great Employees!
We bought a washer, dryer and frig on one trip. On another trip we bought blinds and had to have some of them cut. All the employees on both trips were so pleasant and made sure that everything was right and let us know to come back if anything was not up to our expectations. I will go back to this store for any future projects!
by
Recommended
Aug 3, 2021
employees are normally very helpful Mr Perry in the paint department, Mrs Grace in the contracto...
employees are normally very helpful
Mr Perry in the paint department, Mrs Grace in the contractors cashier Mrs Janice and other's they truly displays customers service
by
Verified Purchase
Recommended
Jul 20, 2021
It was a very busy day and the store was very crowded, but when I got to the check out the cashie...
It was a very busy day and the store was very crowded, but when I got to the check out the cashier tammie was absolutely hands down an amazing lady! My card would not work properly so she called the Home Depot credit card line and walked me through everything and got me out of the store in a quick manner
by
Verified Purchase
Recommended
Jul 9, 2021
The cashier Ja’Lexeyah is probably one of the sweetest people I’ve ever met in my entire life. Gr...
The cashier Ja’Lexeyah is probably one of the sweetest people I’ve ever met in my entire life. Great customer service.
by
Verified Purchase
Recommended
Jul 8, 2021
My wife suggested I go to Homedepot because they have a better selection of items than other such...
My wife suggested I go to Homedepot because they have a better selection of items than other such stores. I was hunting a different size bolt to attach a new electric starter to my old riding lawnmower. I found on my own two bolts the size I wanted. These were 5/16 X 3/5 inches, I spotted an employee helping anther customer and so I approached him, but was asked to wait. I am so happy I waited! He was of great help! Once I informed him what i was needed he suggested i use galvanized bolts and washers! I had never thought of that! I didn’t even know what “galvanized” meant!
by
Verified Purchase
Recommended
Jul 2, 2021
I encountered four members of HD in this past visit. Deanna, Rita, Joseph , and Anna. Each one ...
I encountered four members of HD in this past visit. Deanna, Rita, Joseph , and Anna. Each one made me want to always shop at HD vice other stores I go to for stuff. They each made the visit less stressful and pleasant. I will return to this store with out hesitation!
by
Verified Purchase
Recommended
Jun 13, 2021
Today was the best experience I’ve ever had at a home improvement store all because of the gentle...
Today was the best experience I’ve ever had at a home improvement store all because of the gentleman in lumber department. He was knowledgeable and assembled everything I needed for my porch railing system. Home Depot, give him a raise!!Refreshing experience in today’s world
by
Verified Purchase
Recommended
Jun 13, 2021
Not 1 employee helped me load my material on to my cart and Not 1 helped my load it on to my car...
Not 1 employee helped me load my material on to my cart and Not 1 helped my load it on to my car hauler. The employees do not care here, two men in that worked here, stood and watched me load the material onto cart and Not 1 of them came over and said ( Sir do you need help, Not 1) they are lazy and incompetent and I will not be going to Augusta Home Depot anymore. I will be going to North Augusta store from now on. I do not recommend Augusta Ga. store.
by
Verified Purchase
Jun 11, 2021
We bought a washer and dryer today and Janice works in the appliances . She helped us with any q...
We bought a washer and dryer today and Janice works in the appliances . She helped us with any questions we had! She was very nice! She will definitely have our business again!
by
Verified Purchase
Recommended
Jun 10, 2021
Half of my house is from Home Depot! Great Store, Always has what you need!
Half of my house is from Home Depot! Great Store, Always has what you need!
by
Verified Purchase
Recommended
Jun 5, 2021
EVERYONE WAS FRIENDY AND HELPFUL I ENJOYED MY VISIT
EVERYONE WAS FRIENDY AND HELPFUL I ENJOYED MY VISIT
by
Verified Purchase
Recommended
May 31, 2021
Again like in my survey our Cashier Tammie was AWSOME, helpful polite and friendly.
Again like in my survey our Cashier Tammie was AWSOME, helpful polite and friendly.
by
Verified Purchase
Recommended
May 28, 2021
I needed help loading up some heavy items and everyone was very eager and happy to help from star...
I needed help loading up some heavy items and everyone was very eager and happy to help from start to finish, loading in my car.
by
Verified Purchase
Recommended
May 21, 2021
Paint department is the worse ever
Paint department is the worse ever
by
Verified Purchase
May 12, 2021
If the staff doesn’t like their jobs please stop working in customer service related jobs. The pa...
If the staff doesn’t like their jobs please stop working in customer service related jobs. The paint counter is about the only few employees we have had good service with, we will take our business to any other location but the Martinez location.
by
Verified Purchase
Apr 27, 2021
I frequent this store, as a professional and a homeowner. Always a pleasant experience. The custo...
I frequent this store, as a professional and a homeowner. Always a pleasant experience. The customer service is great. And almost always, they have what I need in stock, and at competitive prices.
by
Verified Purchase
Recommended
Apr 9, 2021
Store is always nice and clean. Fast customer service.
Store is always nice and clean. Fast customer service.
by
Verified Purchase
Recommended
Apr 7, 2021
Need more cashiers or open the self check out lines other than that is good
Need more cashiers or open the self check out lines other than that is good
by
Verified Purchase
Recommended
Mar 25, 2021
The lady upfront was nice but didn't ask us for help. Some parts of the store were dirty and conc...
The lady upfront was nice but didn't ask us for help. Some parts of the store were dirty and concrete bags were busted.
by
Verified Purchase
Recommended
Mar 17, 2021
This store has friendly and knowledgable employees. They go out of their way to make sure your s...
This store has friendly and knowledgable employees. They go out of their way to make sure your shopping experience is pleasurable.
by
Verified Purchase
Recommended
Mar 15, 2021
Brent was awesome, friendly and very polite. He makes me feel like a valued customer.
Brent was awesome, friendly and very polite. He makes me feel like a valued customer.
by
Verified Purchase
Recommended
Mar 7, 2021
store manager is always ready to assist and help.
store manager is always ready to assist and help.
by
Verified Purchase
Recommended
Mar 5, 2021
If you want to feel like family, shop at store 0119. everyone welcomes you and always take the ti...
If you want to feel like family, shop at store 0119. everyone welcomes you and always take the time just to say hi and are truly sincere when they ask about how you are doing.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 2, 2021
Store staff is extremely under educated on products and services, item location in the store is u...
Store staff is extremely under educated on products and services, item location in the store is unorganized and makes no sense. Similar products for categories of items are aisle away from each other. If it wasn't for the helpfulness of Terri and Janice, I'd probably never return. General employee smiles and kindness are the only things that keep me from hating every shopping trip at the store.
by
Verified Purchase
Feb 27, 2021
I would like to thank Janice S for a great experience when I was there. She greeted me , she took...
I would like to thank Janice S for a great experience when I was there. She greeted me , she took the time to know how I was doing, she also told me about the surgery and thanked me for shopping. I don’t get this kind of service at any store. So thank you Janice S for great customer service.
by
Verified Purchase
Recommended
Feb 25, 2021
I enjoy shopping at the Home Depot on Bobby Jones! Grace is the employee that normally helps wit...
I enjoy shopping at the Home Depot on Bobby Jones! Grace is the employee that normally helps with my purchases! She is always courteous, knowledgeable, and helpful!
It does not matter if I am purchasing a small amount or items or a cartful, this is the location I always use!
Great job
by
Verified Purchase
Recommended
Feb 10, 2021
Exceptional service. I met Mr Eldon whom provided me with above excellence service. I and aske...
Exceptional service.
I met Mr Eldon whom provided me with above excellence service.
I and asked him for an air vent cover and he took us to the area and found out that the items I needed were not there.
So we headed toward the exit when Mr Eldon comes up to meet us with the product that we were looking for.
He surprised us with his amazing customer service. We appreciate old school service.
Our gratitude and complement to Mr Eldon.
Thanks HOMEDEPOT for employees like him.