Reviews for Batavia #6168

I've shopped Home Depot for over 20 years. Needed exterior, semi-gloss, darker color, house paint. Although painting over new "composite" smart side T 1-11 for the first time. With above and beyond customer service at the Batavia, NY Home Depot, we got exactly what we needed for our continuous, remodeling of an older home.

I bought 2 screen doors and check out cashier was more than happy to help me figure out my app for my discount I had found.

We drove extra miles to shop this store

She was very helpful and went above and beyond!

The Home Depot store in Batavia has the nicest and most efficient employees. I enjoy shopping at this location.

With the way workers shortage is, I always have a good experience. It may take time but again that’s where patience comes in. Also I like to keep the money with local businesses.

I have been to the store numerous time in the past two months. T DIXIE and Steve are fantastic, friendly,helpful and knowledgeable. Flooring people are always helpful. The young man there was very kind friendly and really assisted my husband when we picked up a pallette of flooring. Night girl in pain department is very knowledgeable. And very helpful

Everyone was very friendly and so helpful! There was a very small young woman named Mary that greeted us at the door…..she was so friendly and very sweet!

Just wanted you to know that our cashier-- Izabella-- was friendly, efficient and not at all pushy. She told us about available things (warranty, charge card etc), but didn't push it if we said no thank you. Good employees are hard to find. She's a keeper!

When you have been going since 6am and its now 8pm and you are still working and you stop at home depot for the last things you need for the next day and cashier starts babbling about going home 3-4 times and leaves your order in sprawled out over 2 counter areas, then starts taking care of the next customer while you are trying to get your items together so you can leave , is that a great experience? maybe you could've asked if I wanted a bag, or atleast grouped my items together after you scanned them, maybe taken care of me before you answered the phone and had that conversation with someone.

I am quite happy with the Batavia N.Y. depot! Always my go-to for home projects. I do have a concern I'd like to address: the check out process would be much better if the store provide self check outs or cashiers at both ends of the store. The store currently provides preferred parking at the entrance where the cashiers are to the "pro" builders and none at the other end for the novice "diy" builders.

It is always a pleasure to shop at the Batavia, NY Home Depot. I can find the items I need, the products are high quality, and the customer service is always spot on and provided by friendly, engaged representatives.

The gentleman in the gardening area joked with me and my son. Then he proceeded to direct us to every location for every item we were looking for. He was busy working but went the extra mile and made us his priority. Love this store!

Debbie at self checkout was an absolute nightmare to deal with. She was rude and abrasive. Couldn’t handle a few customers.

Happy with the service

DO NOT GET A BAG. THE CASHIER WILL NOT GIVE TO YOU THE BAG . YOU WILL HAVE TO DRIVE ALL THE WAY BACK TO GET IT THE BAG . WAST YOUR TIME AND GAS

our sales associate, Dixie was very friendly, professional and made our decision to buy the washer and dryer we did quick and easy from begiining to end

I shop you’re often for our church. I the cashiers are generally friendly and helpful. But, on this trip, Shana was especially upbeat. I watched her if she very gently, and patiently helped an elderly gentleman that was having an issue at the self check out. Then, she had to come over to my Checkout area to do what was needed for the tax exempt for the church. All the while she was very upbeat and efficient.

I am always in a good mood when I leave Home Depot in Batavia! Employees are knowledgeable and helpful. They make helpful suggestions and are always friendly.

It’s good to see people taking pride in their employment.

Everyone was very nice and helpful

Had a bad experience with an online order. I went to customer service and they straightened it out. Re-ordered and received my order in 3 days. THANK YOU.

My husband and I frequent this location and love the customer service. We never leave there unsatisfied and usually buy more than we intend!

Great Location, Staff that are Friendly and Helpful. They are there when you need help, Great Customer Service, Millworks and Pro-Desk Representatives.

Ther service associate that I worked with during a washing machine purchase was extremely helpful throughout the process. She was prompt with greeting me and was knowledgeable and efficient. Dixie was made my shopping experience pleasant.

Thank all the people at home Depot Batavia New York!

Great location. Staff are efficient and personable. May move to the area just so I can shop here.

Product availability and concern for customer needs. The employees hustle and care for customers and value their time

Really want to thank Ruby, Matt, and 2 other young men that helped us. We can’t remember their names. Overall it was a pleasant experience

Associates are encouraged to spend time chatting with customers in the PRO LINE while others are waitng in line. Manager condones this activity to gather a relationship with his customers. I say you should not make others wait in line while your associates discus personal topics not related to their transaction. I waited 15 minutes while they kept chatting away!