#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)545-4404
Tool & Truck Rental(336)545-4407
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3215 Brassfield Rd
Greensboro, NC 27410
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Customer Store Reviews

  • 4.7 out of 549 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (549)
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Showing 1-30 of 549 reviews
Helpful employees
I could not find a 12x12 rug so I bought a carpet remnant, much cheaper and I like the look. Home Depot is known for their customer service and this visit was no exception.
by
    • Recommended
    Very Helpful
    This store was some of the most friendly/helpful employees I have seen in any stores lately... thank you
    by
      • Recommended
      Great staff and adequate stock levels.
      A well stocked store with the right level of staff support and supper friendly and serviceable staff.
      by
        Exceptional customer service!
        I think I have been to Home Depot at least 3 times this week. Each time, I had an associate approach me to ask if I needed help. This is a great location, and my favorite home improvement store!
        by
          • Recommended
          Extra mile
          Tim at our Battleground location in Greensboro went the extra mile to resolve my problem. So much so that I felt obliged to finally get a Home Depot card!
          by
            • Recommended
            Great Personal service
            The pleasant lady in the refrigerator section was so helpful to my wife and I with the purchase of a new refrigerator. Will go there for all appliance needs.
            by
              • Recommended
              HD store review
              Everything I’ve purchased was happy with it I’ve had merchandise for years and they are still in good condition
              by
                • Recommended
                Excellent customer service
                I don't have any idea what the ceiling fan will be like and it almost doesn't matter! The customer service was so great, I had to make a purchase! Actually, I really did find exactly what I had in mind. I just couldn't believe how helpful employees were when I was looking at ceiling fans! A special thanks to Holly! I've done a lot of research but nothing beats advice and genuine help! She was over and above amazing!
                by
                  • Recommended
                  Good person with a good heart!
                  Holly at this store is absolutely amazing at Her knowledge of the store, her personality, and her warmth and compassion, I was looking for a Specific mop and cleaners and she knew the store like the back of her hand! Just wanted to say a big thank you to Holly and I will be returning to that store monthly because of her!
                  by
                    • Recommended
                    great service
                    The new department manager Jason in lawns .. was very helpful, awesome experiance
                    by
                      • Recommended
                      Carpet runner install cancelled day of
                      Worst experience ever! They forced my project to be cancelled day of installation. No one noticed or bothered to notify me that my carpet didn’t make it to the store on time. I love the attitude that it’s no problem for the customer to take another day off from work to accommodate HD’s failing.
                      by
                        Great shopping experience!
                        Very friendly employees. Employees show you where items are located in the store.
                        by
                          • Recommended
                          Great experience shopping for a fridge
                          Carl is awesome. He helped me very quickly and was very knowledgeable.
                          by
                            • Recommended
                            Home improvement relief!
                            My husband and I are redoing out kitchen. We naturally chose Home Depot and initially went to the one on Wendover. The woman there was not very friendly, followed us around and had zero customer service when we finally asked for assistance. We decided not to go with her, but went to HD off Battleground and met with Steven! He was so kind and inquired about the things we wanted and made sure to get us the right price for everything! Our cabinets are going to be delivered 2 months earlier than we thought! Definitely using him from now on for our future home improvements
                            by
                              • Recommended
                              Loved shopping at the Battleground location.
                              I found the Glidden paint I needed to do some touchup work at home.
                              by
                                • Recommended
                                I would like to personally thank the Home Depot Employees at Battleground
                                Thank you Ofelia, Christina and Brian for a pleasant experience. Your store will continue to be rated number one on my list after working with the you. Thank you very much,
                                by
                                  • Recommended
                                  Specialty High Heat Ultra Black Spray Paint
                                  This specialty paint is not easy to find as a lot right now during these unprecedented times. Thanks to an amazing employee-Walter- who kept looking for the 6 cans. He gave true 5 star customer service and found the cans that were hiding up top from us! Patience, Smiles & Professionalism is how I describe him! My Dad was beyond thrilled to finish his project. Thanks!
                                  by
                                    • Recommended
                                    Lumber cuts
                                    Annette was an outstanding help with the lumber cuts I needed. Wonderful personality.
                                    by
                                      • Recommended
                                      Great job!
                                      At a time when quality employees are challenging to find, my last experience at Home Depot was uncommonly great. Cyretha was very engaging and exceptionally nice. Another employee in the paint department (I apologize - I cannot remember the name of the lady that was particularly helpful and patient. You helped me with glue for metal, silicone and flex seal.) THANK YOU, both. It was so refreshing to know good customer service actually still exists. Outstanding job. I was also able to locate an item that I had not been able to find at several other stores. Overall, an unusually good experience.
                                      by
                                        • Recommended
                                        Selection of Plants
                                        Found a great selection of plants at a reasonable price.
                                        by
                                          • Recommended
                                          Do you like finding what you need in a HI store? Me, too.
                                          It is nice to go on line, find an item, ensure inventory and go pick it up at the store. HD Battleground does this and more.
                                          by
                                            • Recommended
                                            Terrible service for delivery orders
                                            There is a lack of communication between customer service and local store mangers concerning delivery orders. Mangers did not follow through on getting back to me concerning why my delivery order didn’t arrive and didn’t update information for my new delivery date.
                                            by
                                              Many options and accessories for mower
                                              Bought this yesterday and it was a dream mowing my yard today. took 1/3rd the time verses my self propelled push mower. Very easy to learn and drive. Excellent clearing of sweetgum balls my yard is filled with. Need to get a bagger next to keep my yard clean.
                                              by
                                                • Recommended
                                                Paint department employees were amazing!
                                                Although there were many people in the paint department, the employees were patient, efficient, cheerful, and knowledgable! Well done!
                                                by
                                                  • Recommended
                                                  Great employees work here!
                                                  The employees at the store went above and beyond to help locate an item that has been discontinued. Highly recommend.
                                                  by
                                                    • Recommended
                                                    Geant!!!
                                                    today visit all geant. best!!
                                                    by
                                                      • Recommended
                                                      Good sales assistance
                                                      An exceptional shopping experience because of the knowledge and the sales associate.
                                                      by
                                                        Great staff very friendly and helpful!!
                                                        All week has been a great shopping experience at this location Holly walk me to all the locations of the products I needed.
                                                        by
                                                          • Recommended
                                                          Ample employee assistance!!
                                                          You’ll be hard pressed to find a hardware store with so many eager to help you, employees. I have had Chris the manager personally load my truck. Holly, everyone knows Holly because she is everywhere all the time!
                                                          by
                                                            • Recommended
                                                            Clean and respectful employee's.
                                                            My experience at home Depot was wonderful very clean. And the employees all greeted me.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 549 reviews

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