#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)224-0422
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1881 Sunrise Hwy
Bay Shore, NY 11706
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Customer Store Reviews

  • 4.6 out of 371 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (371)
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Showing 1-30 of 371 reviews
Employees are very professional and courteous. Take care of any issue or question I have. Even du...
Employees are very professional and courteous. Take care of any issue or question I have. Even during a unpleasant experience the manager got involved and they were able to resolve my issue.
by
  • Verified Purchase
  • Recommended
The employees here are SO HELPFUL. I am honestly impressed by how quick and efficient they are, a...
The employees here are SO HELPFUL. I am honestly impressed by how quick and efficient they are, and how out of the way they went to find an out of season item for me.
by
  • Verified Purchase
  • Recommended
THE ASSISTANCE HELP SO MUCH WITH EVERYTHING I NEED
THE ASSISTANCE HELP SO MUCH WITH EVERYTHING I NEED
by
  • Verified Purchase
  • Recommended
hi this store is outstanding all the employee;s are so help full my visit in mill works with jen...
hi this store is outstanding all the employee;s are so help full my visit in mill works with jen an terri they were so nice smile show me all the different vinyl flooring an molding sally in returns is so nice smiles all the time even in bad times when other customers are mad she is always there an helpful judy in paints an patti an Vivian are out standing an show me what I was looking for
by
  • Verified Purchase
  • Recommended
My husband and I are renovating a 100 year old house. We have shopped at Home Depot for a multi...
My husband and I are renovating a 100 year old house. We have shopped at Home Depot for a multitude of building materials during the past three years. We've purchased wood products, sheet rock and spackle, electrical supplies, lighting products etc., etc.. We also purchased a claw foot cast iron tub which we had some issues with, from scratches to a bad paint finish to gouges. This was no fault of Home Depot but the company who manufactured it and how it was shipped. I had my heart set on this tub. Just when I was about to give up, one customer service associate went above and beyond to listen to my concerns and she saw through the last and final attempt to have another tub sent. She called the company and relayed my concerns about the packaging of the tub and she requested to possibly have it packaged with better material for a securer fit. When it finally came it was in perfect condition and looks beautiful in our bathroom. We will be back to compete this renovation.
by
  • Verified Purchase
  • Recommended
This HD store continues to provide wonderful service via its associates. Expertise, patience, an...
This HD store continues to provide wonderful service via its associates. Expertise, patience, and customer-focus are consistently top self no matter what my repair or appliance issue is. Of course, the products sold include lots of options and don't represent a one size fits all attitude. The staff in all areas are warm and friendly and I don't mind asking even the most basic of questions. The store's appearance and navigability are excellent. I enjoy shopping here regularly.
by
  • Verified Purchase
  • Recommended
every employee is out standing an know what you need an what isle it is in flooring is outstand ...
every employee is out standing an know what you need an what isle it is in flooring is outstand jenni am terri 2 young ladies knowing an they look it up if they are not sure of the products
by
  • Verified Purchase
  • Recommended
EASY TO FIND PRODUCTS AND SELF-CHECKOUT MADE IT MORE EFFICIENT TO GET IN AND OUT
EASY TO FIND PRODUCTS AND SELF-CHECKOUT MADE IT MORE EFFICIENT TO GET IN AND OUT
by
  • Verified Purchase
  • Recommended
amazing employee's caring helpful an know what isle your stuff is in they walk you to the item y...
amazing employee's caring helpful an know what isle your stuff is in they walk you to the item you need an show you what is the right one to use
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. Large selections at fair prices.
Very friendly and helpful employees. Large selections at fair prices.
by
  • Verified Purchase
  • Recommended
Very Friendly and helpful. Great products.
Very Friendly and helpful. Great products.
by
  • Verified Purchase
  • Recommended
Definitely one of my favorite Home Depot’s of all time!!!
Definitely one of my favorite Home Depot’s of all time!!!
by
  • Verified Purchase
  • Recommended
The stores employees are frienely and helpful.
The stores employees are frienely and helpful.
by
  • Verified Purchase
  • Recommended
This is the store I will recommend my friends, you'll find very good attention, and shopping expe...
This is the store I will recommend my friends, you'll find very good attention, and shopping experience at its best.
by
  • Verified Purchase
  • Recommended
Assistance was available when I needed. Associates were friendly and helpful.
Assistance was available when I needed. Associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
EXCELLANT PLACE TO GET ALL HOME IMPROVEMENT ITEMS NEEDED FOR YOUR HOMES.
EXCELLANT PLACE TO GET ALL HOME IMPROVEMENT ITEMS NEEDED FOR YOUR HOMES.
by
  • Verified Purchase
  • Recommended
Store personnel extremely friendly and helpful. Recently had a full kitchen remodel with them. It...
Store personnel extremely friendly and helpful. Recently had a full kitchen remodel with them. It is stunning!!! we are so pleased.
by
  • Verified Purchase
  • Recommended
I got off of work and was hoping they weren’t closed , got there and they closed in 10 mins but t...
I got off of work and was hoping they weren’t closed , got there and they closed in 10 mins but the ladies at the customer service desk were so helpful Jalyssa helped me with finding what I need and scanning my things for a quick fast check out . Thank you once again Jalyssa we need more people like you at Home Depot.
by
  • Verified Purchase
  • Recommended
Very friendly and very helpful staff!
Very friendly and very helpful staff!
by
  • Verified Purchase
  • Recommended
easy to shop because of store personal
easy to shop because of store personal
by
  • Verified Purchase
  • Recommended
store was clean nothing blocking the shelves.products were easy to find,store personal friendly ...
store was clean nothing blocking the shelves.products were easy to find,store personal friendly knowing.
by
  • Verified Purchase
  • Recommended
Everyone I dealt with was frien'ly. But I was very disappointed to find out that things I purchas...
Everyone I dealt with was frien'ly. But I was very disappointed to find out that things I purchased online when returned 24 hours later the money still was not in my account. This will affect me purchasing things from homedepot.com in the future
by
  • Verified Purchase
  • Recommended
STORE IS CLEAN AND I RECIEVED ASSISTANCE WHEN I NEEDED IT.
STORE IS CLEAN AND I RECIEVED ASSISTANCE WHEN I NEEDED IT.
by
  • Verified Purchase
  • Recommended
Home Depot located in Bayshorr has one of the friendliest workers . They are knowledgeable of the...
Home Depot located in Bayshorr has one of the friendliest workers . They are knowledgeable of the Projects and are able to direct you in the right direction . Saved me time rather then searching for the one item I didn’t know where to locate . There inventory is always full and replenished fast . I enjoy shopping there when it’s and easy in out project material room or browse around for ideas , very pleasant atmosphere . My first and only stop is to this location .
by
  • Verified Purchase
  • Recommended
Excellent customer service at this location. Leslie and Diana in the outdoor department went out ...
Excellent customer service at this location. Leslie and Diana in the outdoor department went out of their way to help me and did it all with a smile on their faces. Great selection, associates were easy to locate and very helpful and friendly. Overall a great shopping experience.
by
  • Verified Purchase
  • Recommended
The store was clean, but shelves were empty of displayed items. For example, there was a particul...
The store was clean, but shelves were empty of displayed items. For example, there was a particular exit light on sale, but none on the shelf. The department head looked for me and informed me that it is not in stock yet. As for the check outs, please reinstall at least two cashiers. If there is a problem I don't want to wait for a human being. The head cashiers (one or two) are usually very busy with other customers and a human cashier could speed up the checkout process. As for head cashiers, Melissa and MaryEllen have been extremely helpful.
by
  • Verified Purchase
  • Recommended
Although the store was clean, there were not enough associates help all the customers. If I had t...
Although the store was clean, there were not enough associates help all the customers. If I had to wait, I would go to another store. Another thing was the lack of items on the shelf, but when the associate checked the computer informed him there were in the store, but nobody knew where.
by
  • Verified Purchase
  • Recommended
Store personnel are very friendly and helpful. However the removal of human check outs and instal...
Store personnel are very friendly and helpful. However the removal of human check outs and installing machines is not helping the store to be user-friendly. All that is accomplished is a reduction of personnel that reduces labor expenses.
by
  • Verified Purchase
  • Recommended
Store is great just need more people to help customers on the floor
Store is great just need more people to help customers on the floor
by
  • Verified Purchase
  • Recommended
VERY HELPFUL EMPLOYEES ,HELPED ME PUT MULCH AND WOOD INTO CAR
VERY HELPFUL EMPLOYEES ,HELPED ME PUT MULCH AND WOOD INTO CAR
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 371 reviews

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