#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)638-6401
Tool & Truck Rental(410)638-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Marketplace Dr
Bel Air, MD 21014
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 684 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (684)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 684 reviews
Very helpful
The employees are always very helpful when l need help choosing a product.
by
    • Recommended
    Fantastic Customer Service
    This home depot makes you feel like you are in neighborhood store. The employees are so kind and helpful.
    by
      • Recommended
      1 star
      Cluttered. Aisles always blocked off. Sent to incorrect aisle for something when i asked an employee where the item was. Employee in paint would rather hot glue his apron together than acknowledge customers at the desk looking for help. No one in tool world to unlock a tool for purchase and no one arrived after being paged… 10 minutes. Left store without buying the tool…never shopping here again.
      by
        Fast and Easy Return!
        Faye was great! She offered to help me with a return right when I walked in. She was helpful and knowledgeable about the return process. I didn’t have my receipt and she knew to find the order number on the front of the box.
        by
          • Recommended
          Window Sash Replacement Warranty Work
          Bought windows from HD over twenty years ago and need to reorder several windows sashes that had frosted inside the pane. Jean, in Mill Work and Toni at American Craftsman were outstanding in their support.
          by
            • Recommended
            Great employees
            Products are products that any store can carry but what makes the place special is the employees. I always have such a great experience whenever I need assistance. Friendly and knowledgeable, they greet you, give you space to shop and then are right there when needed without making you feel pressured.
            by
              very good service
              Very helpful employees. Friendly and courteous. I needed an item that I could not find. The associate directed me directly to where I needed.
              by
                • Recommended
                Great Store and Staff
                The Home Depot store in Bel Air, MD is great store to shop. The staff is great. They are always willing to help you. Plus, they are always stock with product that I need.
                by
                  • Recommended
                  Friendly hometown staff.
                  I travel a lot and go to several Home Depot centers in the mid-Atlantic area. While I rate all Home Depot locations well, the Bel Air location is the best location in my experience. Everyone is always helpful and have a lot a knowledge. While I do not like to paint, Linda in the paint department always make sure I get the best product for the project along with help in preparation. My finished project always looks professional.
                  by
                    • Recommended
                    Excellent help today at the Bel Air MD store. Ben and Ryan were fast, helpful, courteous and top notch employees!
                    Bought flowers and Poison Ivy killer.
                    by
                      • Recommended
                      Continuity
                      It is good to see the familiar faces that belong to the helpful employees at this location. Very rarely have i ever spoken to an individual in a department that did not know his or her "stuff."
                      by
                        • Recommended
                        Friendly employees
                        Katherine in the garden area and a always friendly.
                        by
                          • Recommended
                          Always Well Stocked!
                          Whenever I am looking for anything, I can always find it here at the Bel Air store. The employees are very helpful, if I can't find what I am looking for.
                          by
                            • Recommended
                            I'm a veteran, and I'm retired .
                            every time I shop in person at home depot. all is good..
                            by
                              • Recommended
                              Excellent service!
                              They came out to install my carpet yesterday, it was 2 guys, they had it done in 4 hours! They worked without stopping and did such a great job! Very polite and hard working! They moved all our furniture for us, took care of everything!
                              by
                                • Recommended
                                Wendy
                                The best customer service I have ever received from a 77 year old lady name Wendy.
                                by
                                  • Recommended
                                  Ronnie
                                  Good people in the store
                                  by
                                    Stay away from Sandy
                                    Sandy has no business working at the store unless it’s stocking shelves. She is rude and honestly didn’t care about the one simple question I had
                                    by
                                      Neatly organized
                                      We were amazed how clean and neatly organized the Bel Air store appeared. The salesperson was so helpful, patient, respectful and knowledgeable. It was a positive experience from beginning to end.
                                      by
                                        • Recommended
                                        Small, yet Impactful
                                        The Bel Air, MD Hime Depot store is small with a lively atmosphere for all shoppers a like. The staff are helpful and pleasant. The shelves have plenty of stocked items. The store does not have a big selection, however the shopping experience is good.
                                        by
                                          • Recommended
                                          Customer service desk
                                          Your store also makes exchanges or refunds easy.
                                          by
                                            • Recommended
                                            Great store experience
                                            I bought a mini fridge that was on sale. Mrs. Maria, one of the cashiers was very friendly and efficient. Best store experience I’ve had in a long time. Will shop here again.
                                            by
                                              • Recommended
                                              Tina @ Bel Air location was dedicated to help us.
                                              Had shopped several stores for wainscoting. Tina searched with us in her store knowing they should have 8. She notified us later that evening they were found and will hold for us to pick up. She was persistent and dedicated to our needs while bring friendly . We are thankful she was available to assist us.
                                              by
                                                • Recommended
                                                all good shopping again,at my local home depot.
                                                all goods I bought at home depot, were good products.
                                                by
                                                  • Recommended
                                                  The store was clean and neat outside and inside. Great customer service, well organized and stocked well for Mr needs.
                                                  The materials were organized , and affordable. Great customer service and my cashier Ryan was super. He the took time to help set up the Home Depot app to establish the Military Discount. Eric
                                                  by
                                                    They Will Help!!!
                                                    One thing I love about Home Depot is that I can ask for help and always find it. Anyone I approach is eager to help. That DOES NOT happen at most stores, especially the big competitor of Home Depot.
                                                    by
                                                      • Recommended
                                                      my experiences with my local home depot store were great all questions were answer to my like nice.. so I say to go shop at home depot for great deals and customer service.,
                                                      all the time I'm very satisfied with al home depot produces. all so a great guarantees too, boot.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        My father passed away and was expecting to have a difficult time making an exchange. That was the complete opposite. Ellen was completely understanding and helpful
                                                        by
                                                          • Recommended
                                                          It was all very good get-go from the start to the end service and all.
                                                          Its very rare that I ever run across and experience at home Depot,or else were . it was about getting physical help and knowledgeable help to complete my military discount at home Depot store .. I now have the home Depot amp along with military discount said I have been receiving from home Depot for a while but when it came to the knowledgeable technology to perform it I need an assistance and again the customer service desk woman named Faye definitely did do that but our way to make sure I had it all completed so now my shopping experience will be a lot easier and workable because of her helping me to complete what I needed to have done the home Depot amp on my phone now......... I have to mention this why did home Depot change the physical ID that I have on my license and federal ID card change it to must use a home Depot app to get the discounts that home Depot has for military people..,? .
                                                          by
                                                            • Recommended
                                                            Well stocked store
                                                            The BelAir Home Depot is a very well stocked store, and the employees are always helpful, knowledgable, and friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 684 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2703 Pulaski Hwy

                                                              Edgewood, MD 21040

                                                              6.47 mi

                                                              Tool & Truck Rental

                                                              (410)671-1410

                                                              Pro Service Desk

                                                              (410)671-1404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              979 Beards Hill Rd

                                                              Aberdeen, MD 21001

                                                              9.08 mi

                                                              Tool & Truck Rental

                                                              (410)273-2168

                                                              Pro Service Desk

                                                              (410)273-2162

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              9955 Pulaski Hwy (white Marsh)

                                                              Baltimore, MD 21220

                                                              12.23 mi

                                                              Tool & Truck Rental

                                                              (410)780-5386

                                                              Pro Service Desk

                                                              (410)780-5382

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm