#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(618)239-0812
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5501 Belleville Crossing St
Belleville, IL 62226
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Customer Store Reviews

  • 4.6 out of 453 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (453)
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Showing 1-30 of 453 reviews
sometimes sock is out or low, I always ask store associate why do you want me to go to menards, ...
sometimes sock is out or low, I always ask store associate why do you want me to go to menards, there prices are to high.
by
  • Verified Purchase
  • Recommended
I’m giving 5 stars and you can Thank Terry in lighting department! I was so upset after dealing w...
I’m giving 5 stars and you can Thank Terry in lighting department! I was so upset after dealing with rude girls at help desk I almost left! But Terry helped me and was so knowledgeable and kind ! Thank you Terry I was so lost in what to do or get you really took time help me and answer my questions!
by
  • Verified Purchase
  • Recommended
Ok
Ok
by
  • Verified Purchase
  • Recommended
Friendly people and got the help I needed.
Friendly people and got the help I needed.
by
  • Verified Purchase
  • Recommended
I would not advise anyone to order products from this store. We ordered a custom door, after 6 we...
I would not advise anyone to order products from this store. We ordered a custom door, after 6 weeks got the door, brought it home to discover the window was ordered wrong. The employee was very sorry for the error and reordered the window, again after 5 weeks window finally came in. Yep you guessed it still wrong. I am still waiting for the correct window. Then against my better judgement ordered a WHITE electric stove. It came in and was BLACK.. I will not spend any more money there.
by
  • Verified Purchase
Home Depot is our go to place for projects. The store is clean and the sales personnel are helpfu...
Home Depot is our go to place for projects. The store is clean and the sales personnel are helpful. We also believe they usually have the best prices on most items.
by
  • Verified Purchase
  • Recommended
As usual, Jermecia was very helpful today. I did not receive a discounted price for a damaged ite...
As usual, Jermecia was very helpful today. I did not receive a discounted price for a damaged item from the cashier and was directed to the customer counter where Jermecia assisted me with adjusting the proper price. She is a very friendly and courteous person. On this occasion as with others she greets you with a smile and a Sir or Ma'am. She is highly professional and quick at her job. It's people like her that make the store a favorite of mine when there are so many in the area to choose from. Please pat her on the back for me for a job well done.
by
  • Verified Purchase
If you ever need flooring go ask for steve s in flooring he is very helpful and makes the visit e...
If you ever need flooring go ask for steve s in flooring he is very helpful and makes the visit enjoyable
by
  • Verified Purchase
  • Recommended
Employees are nice and helpful. Brittney at the service desk was very friendly and sweet. She gav...
Employees are nice and helpful. Brittney at the service desk was very friendly and sweet. She gave me some pointers on the remold of my kitchen. Will come back.
by
  • Verified Purchase
  • Recommended
everyone was very helpful, they made it easy
everyone was very helpful, they made it easy
by
  • Verified Purchase
  • Recommended
Poor management, poor store values. How can a company feel ok with allowing their employees to be...
Poor management, poor store values. How can a company feel ok with allowing their employees to be called nasty names and threatened. I have never seen a manager stand there and blame the situation on the employees instead of telling the abuser to leave. Those poor lady's should find a better job that will value them and not allow them to be treated less than. I will for now on take my buisness elsewhere and i will MAKE SURE all my friends that own their companies will shop else where to.
by
  • Verified Purchase
1 found this review helpful
Steve in flooring was great!!!!
Steve in flooring was great!!!!
by
  • Verified Purchase
  • Recommended
The people are very nice and helpful to get what you need!
The people are very nice and helpful to get what you need!
by
  • Verified Purchase
  • Recommended
Great Home Depot
Great Home Depot
by
  • Verified Purchase
  • Recommended
The employees were very kind and helpful
The employees were very kind and helpful
by
  • Verified Purchase
  • Recommended
You can fine it all Home Depot just ask to be help.
You can fine it all Home Depot just ask to be help.
by
  • Verified Purchase
  • Recommended
Their products are higher quality than other stores. It is clean and organized. Always able to fi...
Their products are higher quality than other stores. It is clean and organized. Always able to find someone to help. If they don't know the answer, they will find someone who does!
by
  • Verified Purchase
  • Recommended
Some employees just are rude AND NO FREAKING HELP AT ALL... TERRY AT CUSTOMER SERVICE AND WHOEVER...
Some employees just are rude AND NO FREAKING HELP AT ALL... TERRY AT CUSTOMER SERVICE AND WHOEVER WAS IN THE ELECTRICAL DEPARTMENT IN AISLE 7 on 5/3/19 around 2:30-3:30 BOTH NEEDS TRAINING ON HOW TO TALK TO ALL CUSTOMERS SPOKE TO A TONY THAT TERRY SAID WAS A MANAGER AND HE APOLOGIZED AND SAID HED HANDLE IT. But i didn’t mention the other guy. Who blew me and my fiance off when all we asked for was help about a part (“10-2 whip) for AC UNIT...
by
  • Verified Purchase
1 found this review helpful
Everyone has their favorite "candy" store and mine is the Belleville Home Depot. Everyone is alw...
Everyone has their favorite "candy" store and mine is the Belleville Home Depot. Everyone is always so friendly and helpful. I am always greeted with a warm smile and greeting as I enter and should I need assistance... it can always be found. They are always willing to go the extra mile to ensure I have not only everything I need; but also, that I fully understand any process or installation technique required to complete my task. Your HD Family is doing an exceptional job of ensuring your customers received everything they need in an ambient environment of warmth and professionalism. Thank you!
by
  • Verified Purchase
  • Recommended
Great helpful people if looking they will help you fine it .
Great helpful people if looking they will help you fine it .
by
  • Verified Purchase
  • Recommended
Very helpful paint department employee, Went the extra time to assure I had what I needed. Her n...
Very helpful paint department employee, Went the extra time to assure I had what I needed. Her name is Tanya. I shop here a lot as I build and do crafts and require a lot of materials. I usually find what I need.
by
  • Verified Purchase
  • Recommended
This location is close to my job and I can always find what I need without a problem. The service...
This location is close to my job and I can always find what I need without a problem. The service desk employees are nice, but I love Brittney. She is hilarious and full of witty come backs. She is full of smiles and knowledgeable about products in the store. Always a joy to see.
by
  • Verified Purchase
  • Recommended
This store has ample supply of plumbing items and I was offered assistance in that area. I found ...
This store has ample supply of plumbing items and I was offered assistance in that area. I found the area and the items I was searching for quite easily thanks to the on-line access which gives aisle and location information at the store (this has been helpful on previous visits also). I feel comfortable shopping at this store and the location is convenient. Also, I prefer the larger stock availability of the larger store, as opposed to lesser stock in smaller stores of this type.
by
  • Verified Purchase
  • Recommended
Save yourself some time and aggravation, go to Home Depot. I have never been in Home Depot witho...
Save yourself some time and aggravation, go to Home Depot. I have never been in Home Depot without at least one person asking if I needed help and giving it.
by
  • Verified Purchase
  • Recommended
Love this store everyone is extremely friendly when I go there.
Love this store everyone is extremely friendly when I go there.
by
  • Verified Purchase
  • Recommended
Great store! I found what I needed pretty fast. Got the help i needed. Everything looked clea...
Great store! I found what I needed pretty fast. Got the help i needed. Everything looked clean and orderly. Check out went fast. Plus this is only two miles from my home. I will be back often.
by
  • Verified Purchase
  • Recommended
The staff here is so very friendly & helpful! I do really appreciate being treated like I'm just ...
The staff here is so very friendly & helpful! I do really appreciate being treated like I'm just not another number!
by
  • Verified Purchase
  • Recommended
Great employees!
Great employees!
by
  • Verified Purchase
  • Recommended
This store has everything!..One stop shopping !
This store has everything!..One stop shopping !
by
  • Verified Purchase
  • Recommended
clean well organized store
clean well organized store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 453 reviews

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