#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)427-0702
Tool & Truck Rental(508)427-0708
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
715 Crescent Street
Brockton, MA 02302
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 211 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (211)
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Showing 1-30 of 211 reviews
Yes , but more effort should be made with customer issues than being A nap about clean floors !
Yes , but more effort should be made with customer issues than being A nap about clean floors !
by
  • Verified Purchase
Great customer service!
The employees have gone above and beyond to help me out when needing assistance.
by
    this store is dirty and has very limited supplies.... very few store clerks to help with anything...
    this store is dirty and has very limited supplies.... very few store clerks to help with anything.....very rarely has a person working at the register so you have to use the self checkout which is fine but only 2 out of the 4 registers works. .....avon and bridgewater stores so much better, cleaner...well stocked and much friendlier staff
    by
    • Verified Purchase
    store is fine
    store is fine
    by
    • Verified Purchase
    • Recommended
    These guys are the best ! always willing to help even if busy, THANKS GUYS !!
    These guys are the best ! always willing to help even if busy, THANKS GUYS !!
    by
    • Verified Purchase
    • Recommended
    Excellent customer service!!!!! Employees are very helpful and friendly. Almost always have the i...
    Excellent customer service!!!!! Employees are very helpful and friendly. Almost always have the items in stock that I need.
    by
    • Verified Purchase
    • Recommended
    I like the friendly Cust. service
    I like the friendly Cust. service
    by
    • Verified Purchase
    • Recommended
    No matter what day or time I go, there is never a register open with a cashier (other than contra...
    No matter what day or time I go, there is never a register open with a cashier (other than contractor or garden). Most recent visit was a busy Saturday morning and only self checkout registers open; yet, I am greeted by someone handing me a flyer and there are often employees standing near the front talking. Open some registers!
    by
    • Verified Purchase
    I HAD THE MOST PLEASANT EXPERIENCE THROUGHOUT THE STORE THIS MORNING. JUST WANTED TO GIVE A SHOUT...
    I HAD THE MOST PLEASANT EXPERIENCE THROUGHOUT THE STORE THIS MORNING. JUST WANTED TO GIVE A SHOUT OUT TO MY LOCAL HOME DEPOT! GREAT SERVICE THROUGHOUT THE STORE! AND IF YOU NEED A TO FIND ANYTHING EVEN THINGS YOU DONT THINK YOU NEED...ASK FOR BARBARA
    by
    • Verified Purchase
    • Recommended
    I attend all the d I herself classes and they are awesome ... Thanks Dave b Thanks Annette m Than...
    I attend all the d I herself classes and they are awesome ... Thanks Dave b Thanks Annette m Thanks josh s You guys were awesome last nite at the herb garden build class
    by
    • Verified Purchase
    • Recommended
    More attention should be paid to policing the parking lot especially in the area of the handicap ...
    More attention should be paid to policing the parking lot especially in the area of the handicap parking spots. Often there are carts in these areas preventing their use and customer trucks often park in the lined -off areas next to the handicap spots preventing their use by a van using a side mounted wheelchair lift.
    by
    • Verified Purchase
    • Recommended
    I am a senior citizen female and I saw a good deal but I needed help with getting the item off t...
    I am a senior citizen female and I saw a good deal but I needed help with getting the item off the floor and up to register then out to my car and a nice young man gave me his assistance. I was very grateful or I could not have bought this.
    by
    • Verified Purchase
    • Recommended
    Check out the awesome Tool Rental Section. Affordable and they had EVERYTHING I was looking for (...
    Check out the awesome Tool Rental Section. Affordable and they had EVERYTHING I was looking for (except 24' 6x6 posts because who carries that in stock). They also hooked me up with a membership card for some ULTIMATE SAVINGS. I was asked in every section within seconds of looking around for something and everyone was knowledgeable in their area enough to bring me straight to the product. 10/10 will go again! (Special thanks to Leslie at the front desk!)
    by
    • Verified Purchase
    • Recommended
    GREAT EXPERIENCES WITH THE PRO DESK ASSOCIATES , JOSH, LESLEY AND AMANDA.. OTHER ASSOCIATES NEED ...
    GREAT EXPERIENCES WITH THE PRO DESK ASSOCIATES , JOSH, LESLEY AND AMANDA.. OTHER ASSOCIATES NEED TO TAKE LESSONS FROM THEM
    by
    • Verified Purchase
    • Recommended
    Small items
    One of my best experiences shopping at Home Depot. Even though I used self checkout the cashier was very helpful throughout the process. I want to commend her ,We often speak about the inadequacy we experience and never the great experiences wehave
    by
      • Recommended
      Great and Knowledgeable staff.
      Great and Knowledgeable staff.
      by
      • Verified Purchase
      Tehe storage was cleaning and the products was easy to found, your app really is very usefull.
      Tehe storage was cleaning and the products was easy to found, your app really is very usefull.
      by
      • Verified Purchase
      • Recommended
      5 star shopping experience, my cashier Ann was the epitome of customer service, God Bless her hea...
      5 star shopping experience, my cashier Ann was the epitome of customer service, God Bless her heart.
      by
      • Verified Purchase
      • Recommended
      had what i needed
      the website said what isle and shelve my item was on i found that very helpful.
      by
      • Verified Purchase
      • DIY
      • Recommended
      A very good store to show.
      This time when I went there I could find what I was looking for by myself. But other times I needed assistance from the staff I was looking for, The staff has it been very helpful and nice. We use this store frequently to buy stuff to improve our home,
      by
      • Verified Purchase
      • Recommended
      Great experience
      If you go to the checkout at contractors end of the store, look for Michelle 'cause she has a smile five feet wide and it is contagious!!
      by
      • Verified Purchase
      • DIY
      • Recommended
      Diane in Plumbing is Awesome!
      What else can I say.....Diane in Plumbing knows more about Plumbing that I have ever known in my 51 years on earth. She was so nice and helpful. All y needs were met and I completed my task without any problems thanks to her Wisdom and Unselfish Knowledge!
      by
      • Verified Purchase
      • Recommended
      Awsome
      Thank you for your service. It was great and the place was clean
      by
        • Recommended
        Great shopping experience
        I was pleased with the product availability, the store cleanliness, the great associates good attitudes, great prices and willingness to assist.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Great service
        I had the best customer service I could've asked for there. Compared to other Home Depots they provided the best customer service I have seen in a while.
        by
          • Recommended
          Knowledge
          Need more people with knowledge of items in the store
          by
            • Recommended
            Best experience ever!
            Great store with amazing staff! They were kind, thoughtful and very helpful!
            by
            • Verified Purchase
            • Pro
            • Recommended
            Excellent Customer Service
            Rented a chain saw. Dave B was very friendly and took time to show how to use it. Unfortunately the equipment did not work as expected and had to bring it back. Dave B. was very nice about it and offered to call Manager to cancel the contract and refund my money. Manager, Ebony, was accommodating and did not hesitate to cancel the contract or refund the charge. I've shopped at Home Depot many times and have always had a good experience. One time though, my boyfriend tried to bring the dog in with him (he had seen other dogs with their owners before) but he was prevented from doing so by someone at the door. No big deal, but wonder why some pets were allowed but this time.
            by
            • Verified Purchase
            • DIY
            • Recommended
            friendly store experience
            The store clerk was very helpful and friendly. The associate was available quickly to assist me.
            by
            • Verified Purchase
            • Recommended
            Good Location
            Good store!!!!!! Good selection!!!!!!!!!!!!!!! Will visit again
            by
            • Verified Purchase
            • DIY
            • Recommended
            Showing 1-30 of 211 reviews

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