#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)779-6174
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3786 S Mackinaw Trail
Cadillac, MI 49601
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Customer Store Reviews

  • 4.8 out of 471 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
Extremely helpful and friendly staff.
I needed flooring and Jean was very helpful and also checked me out right there so I didn't have to push a heavy cart throughout the plant just to check out.
by
    • Recommended
    1 found this review helpful
    Good job!
    I had contractor supplies to pick up for a remodel job! The service today was great! Amy Jo and Patrick worked hard to get the order all together!
    by
      • Recommended
      Great Customer Service
      I was unhappy about a price comparison and Peggy at the customer service desk took the time to understand my frustration and made it right for me. She was amazing!
      by
        • Recommended
        Best employees ever.
        Always knowledgeable, always kind, never condescending when a woman shops for building materials. YOU ALL are my people ❤️
        by
          • Recommended
          Many workers available
          I appreciate the recommendation for flooring, it saved me money
          by
            • Recommended
            Flooring Department
            Jason and Dawn were great in helping us with selecting are vinyl plank flooring and samples to see how they look in our home. Very nice people.Need Flooring, ,check them out
            by
              • Recommended
              Customer Service
              The store in Cadillac MI has great customer service!
              by
                • Recommended
                GREAT PNONE SERVICE AND FOLLOWTHROUGH FOR CALL BACKS X 2
                I NEEDED WINDOW MEASUREMENT ADVICE AND HELP FOR CUSTOM ORDERS. kEN AND THE DEPT HELPED AND MADE SEVERAL CALL BACKS TO ME.
                by
                  • Recommended
                  Love the Home Depot
                  Always quick and easy to get supplies at the Cadillac store.
                  by
                    • Recommended
                    Product available, management lacking
                    With the lack of competent employees hitting all businesses, this one is no exception. Sadly, I couldn't even get help with removing a screen door off of the shelf. My cashier did amazing, with issues requiring management assistance and no one was willing to assist. I miss the days where CUSTOMER SERVICE was available, proudly given, and insisted upon by employers.
                    by
                      Associate
                      I am extremely impressed with the lady who helped us. I had my sister with me who has dementia and she was absolutely wonderful with her.
                      by
                        • Recommended
                        Great customer service
                        I bought wiser Deadbolt for my client yesterday and she is happy because her house is secure now
                        by
                          • Recommended
                          Good staff!
                          Doing a complete remodel of a 60s vintage all wood home, many different projects and skilled trades, many great suggestions from electrical to flooring to appliances..
                          by
                            • Recommended
                            Awesome customer service!
                            We bought a dishwasher yesterday!!! The customer service was friendly and helpful!
                            by
                              • Recommended
                              Great customer service
                              The employees are very helpful
                              by
                                • Recommended
                                Great place to shop
                                I have shopped here since this store opened and with few exceptions I have always been happy with the products and service of this Home Depot store. The people are some ot the best/
                                by
                                • DIY
                                • Recommended
                                Awesome Kitchen/ bathroom sevice
                                We remodeled a kitchen and a bathroom. Georgie and Adam at the Cadillac store were absolutely helpful. They know home depots product and a very educated on the position and eager to help.
                                by
                                  • Recommended
                                  Friendly staff
                                  Cashier Shauna was really nice and friendly. Very helpful too.
                                  by
                                    • Recommended
                                    Fantastic Consultation Services at the Cadillac Home Depot
                                    I was able to sit down with a design consultant to help with designing and ordering my two bathroom remodels. The consultant was knowlegeable and extremely helpful. She navigated the website brilliantly and helped with ordering according to the measurements I had taken. I truly don't know how I would have done it without her! I am thankful!
                                    by
                                      • Recommended
                                      In and out with everything I needed.
                                      If I can’t find it, someone always close by to help.
                                      by
                                        • Recommended
                                        Great Service
                                        Cristi made our shopping experience the best! She deserves a raise! Thank you Cristi your awesome! Definitely will be shopping more at the Cadillac Home Depot with Cristi working there.....
                                        by
                                          This is a good store to shop with!
                                          Many people disparage "big box stores", but I have always found the Home Depot of Cadillac to employ (mostly) knowledgeable, friendly staff who have helped to keep my projects rolling with product advice, installation guidance and department expertise!
                                          by
                                            • Recommended
                                            Paint Department
                                            Always very good service, but wis you carried Dutch Boy brand too.
                                            by
                                              • Recommended
                                              Great experience
                                              Our salesperson was extraordinary and made buying a stove a great experience!!
                                              by
                                                • Recommended
                                                Great help
                                                Last week a very nice gentleman named Ryan helped us load building materials ☺️
                                                by
                                                  • Recommended
                                                  Great staffing
                                                  Senior citizen shopping for cinder blocks was able to make purchase without imposing on friends for help thanks to great, efficient staffing at Home Depot Cadillac MI. Great customer service ! Always honor & reward employees who bring this type of value to a business. Compensate employees & treat them well so that your company isn't continually the one with the help wanted ad posted & the same ole tired excuse that no one wants to work.
                                                  by
                                                    • Recommended
                                                    Excellent attitude
                                                    We need more Rae Ann’s in this world
                                                    by
                                                      great customer service
                                                      I was so happy with my shopping experience today I was greeted right away and helped to find just what i needed
                                                      by
                                                        • Recommended
                                                        I always ask for help with any project I come in with.
                                                        I needed to mount my flat screen TV on the wall and also hide the cable and TV cords. I watched a video and wrote down supplies I would need. The electrician helped me find all items on my list and also was very patient and watched the video I had and suggested a few more ideas that were what I wanted too. WOW!!!!!
                                                        by
                                                          • Recommended
                                                          Top Notch Buying Experience
                                                          We purchased an Air Fry Range yesterday from Shelby, a very knowledgeable associate who walked us through many models. Today that very same range went on sale for $100 less, and the store issued us a rebate for the difference! Very pleased with Home Depot!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 471 reviews

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