#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(319)294-7362
Tool & Truck Rental(319)294-7368
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4501 1st Avenue Se
Cedar Rapids, IA 52402
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Customer Store Reviews

  • 4.8 out of 579 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Outstanding customer service
My first 2 visits, not so good. Today these 2 employees turned my mind from not coming back to a loyal customer
by
    • Recommended
    Super service Lily was very helpful.
    We were treated very good by Lily
    by
      • Recommended
      Deck Project
      Had terrific service from Manager Brian, Camron, and Hailey at the Home Depot. Thank you for taking care of our issue so promptly and courteously.
      by
        • Recommended
        GREAT CUSTOMER SERVICE
        PURCHASED A BATHROOM FIXTURE EARLY IN THE MORNING. EMPLOYEES VERY NICE AND HELPFUL.
        by
          • Recommended
          Happy I shopped Home Depot
          I was very pleased visiting this store. I had a picture of what I needed to pick up for my husband. Everyone was so helpful, and friendly. It made me feel very welcome for choosing Home Depot for shopping as the employees thanked me for shopping their store it made me feel very welcome.
          by
            • Recommended
            Well done!
            I come here often as it’s just 3 mins from our house. I have always had a great experience with the employees here. Their kindness and expertise is always welcome!
            by
              • Recommended
              Checkout
              Gina was the cashier and she was awesome!
              by
                • Recommended
                Fantastic People
                The people in the appliance department went out of their way to make sure we were satisfied with our purchase. Thank you to Lara and Brian!
                by
                  • Recommended
                  Appliance purchase
                  We went in for a refrigerator, found one we liked, and was out of the store with our new refrigerator and delivery date in no time at all.
                  by
                    • Recommended
                    Great customer service.
                    Really upset that our 850 dollar grill was dented bad on the lid! Already put it together and went to put the kid on last and found this!!! Super upset!! Won’t let me add photos! Weird! Says image invalid….
                    by
                      Cynthia was a great help
                      Was looking to get some bulk water and Cynthia was quick to help me find them and with checkout
                      by
                        • Recommended
                        Super helpful and professional employees
                        Lester in Electrical is a total professional and consummate gentleman. Gina in checkout is an expert in customer service.
                        by
                          • Recommended
                          Employee's & Knowledge
                          I tell you what if your google doesn't work go to Home Depot. They always answer so many questions of mine and help me make the right decision on what to do. The employee's ALWAYS go out of their way to help you out
                          by
                            • Recommended
                            Great customer service
                            store 2108 has surpassed that my expectations! The service provided by Logan and Joseph (in lumber) was amazing, they were so very helpful with any request. P
                            by
                            • DIY
                            • Recommended
                            Return personal great, return policy poor
                            Buy anything with gift cards and you only get in store credit instead of cash, cash was used to buy the gift cards, but I can’t get it back, only as store credit…. Flat out wrong.
                            by
                              Nila was so nice
                              21080001913581 Nila at checkout was so kind and friendly. She really made my day with her smile and friendly attitude! Great job Nila!
                              by
                                • Recommended
                                Teddy was terrific!
                                We were able to get our new flooring ordered by someone who cared and spent time making sure all of our needs were met. We had an uncaring experience at another store, and walked away from Home Depot feeling happy about our purchase.
                                by
                                  • Recommended
                                  Great service
                                  I had a very friendly guy help me load my mulch and he was very friendly and helpful. He was around 60 and had long hair. Also, the cashier Nola was very friendly.
                                  by
                                    • Recommended
                                    Joseph is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                    Yes, angels do exist and I found one in Home Depot today. His name is Joseph. If you are ever in Home Depot ask for him especially if you need some lumber. He is fast, knowledgeable, pleasant and just makes your life easier. If all of Home Depots employees was like him you would go there all the time for everything you could get there. My experience today was so wonderful I wish every time in Home Depot was like that. Whenever possible I will be calling ahead to see if Joseph is working or not before I hit the trails. If you are looking for a wonderful shopping experience at Home Depot ask for Joseph. If he isn't available ask for Ty he is awesome as well.
                                    by
                                      • Recommended
                                      Customer service
                                      Elijah provided excellent, friendly customer service.
                                      by
                                        • Recommended
                                        Well Managed Store
                                        This location in Cedar Rapids on First Ave NE is always clean, uncluttered and with an employee base that is always helpful and on task.
                                        by
                                          • Recommended
                                          Great people and experience
                                          Everyone at this store does an amazing job every time we are there.
                                          by
                                            • Recommended
                                            My go-to place
                                            I've bought everything from ant killer to tile to lamps to electrical adapters to copies of house keys here... This is just a one stop shop for all things home for me.
                                            by
                                              • Recommended
                                              Helpful staff, great location
                                              The staff walked us to several items in the store and were very helpful.
                                              by
                                                Exceptional Customer Service
                                                We came here for some paint and was blessed with meeting "Rich" here in the paint department. Such a fun knowledgable guy... he helped me to think outside of the box and had quick answers to all my questions. Loved how he shared his personal experiences with the product we ended up purchasing!!!!
                                                by
                                                  • Recommended
                                                  Great customer service!
                                                  We never had a bad experience at this location.
                                                  by
                                                    • Recommended
                                                    GREAT DISPLAY
                                                    ORDER WINDOW TREATMENTS, GREAT DISPLAY!
                                                    by
                                                      • Recommended
                                                      Great customer service thank you
                                                      I am pleased with the customer service and happy to say this is now my go to store for my home improvement needs and projects! Thanks again for the great customer service!
                                                      by
                                                        • Recommended
                                                        Ty (the bearded one) was fantastic
                                                        Cashier Ty was very friendly and welcoming at checkout.
                                                        by
                                                          • Recommended
                                                          Very well stocked store
                                                          This store is very clean and well organized.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 579 reviews

                                                            Nearby Stores

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                                                            Pro Service Desk

                                                            (319)235-4996

                                                            Mon-Sat: 7:00am - 9:00pm

                                                            Sun: 8:00am - 8:00pm