#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)839-6400
Tool & Truck Rental(702)839-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7881 W Tropical Pkwy
Las Vegas, NV 89149
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Customer Store Reviews

  • 4.6 out of 530 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
HomeDepot to the save
Nice to see there is a Homedepot just around the corner to save you in your repairs needs.
by
    • Recommended
    Kitchen remod
    Andrea Mauro was exceptional in assisting us on our kitchen remodel project. It could not have gone better.
    by
      • Recommended
      Great customer service
      Thanks Jason for your great customer service!
      by
        • Recommended
        Flooring
        Misrepresentation on wood flooring project
        by
          A GREAT Home Depot - Very friendly customer service
          I shopped here this morning for a specific building product. I was assisted by Holly, who came from behind the counter to help me. She knew the product and right where it could be found on the row. We went right to it and it was exactly what I needed. She was GREAT. Thank you Holly!!
          by
            • Recommended
            Fantastic customer service...
            The employees at this store are customer service oriented and take the time to listen and provide great service in your time of need...
            by
              • Recommended
              Item Search Assistance
              Most people are helpful but was lucky to have someone who went the extra mile to help me find what I needed.
              by
                • Recommended
                Excellent store
                We are very happy with the Home Depot store in Centennial, Las Vegas. Received excellent advice from Mr. Jason Nicholson Manager to purchase a dishwasher with a solid reputation and warranty. As per Mr. Nicholson's suggestion opened a Home Depot credit card to save some extra money. Very happy with the assistance received it.
                by
                  • Recommended
                  Excellent
                  If you need help…ask for Lynne,that lady is the best
                  by
                    • Recommended
                    Customer service
                    Again HIS NAME IS JOHN AND HE IS THE MANAGER, and I HOPE THIS INFORMATION IS SEMT TO CORPORATE, THIS MAN F-ING GOOD AT DEALING WITH CUSTOMER ISSUES!!! He NEEDS HIS RECOGNITION. I’m going to email corporate personally to make CERTAIN he gets the recognition. At the end of the day, when my problem was expressed to him, to say he handled it professionally would be a pure understatement. Home Depot would lose a NIG PORTION of customer service if y’all were to let him go!!!!
                    by
                      • Recommended
                      General visit
                      by
                        • Recommended
                        Worst customer service
                        Please check with Asst store manager a nice short mid age women that had to complete the transaction as Cashier Darian was very rude and seem to be put put out having to leave his station and have to go to the return station to help a customer, he was no help wish it was any one else but him.. lack of customer serice with smile just a sour person
                        by
                          1 found this review helpful
                          Super Helpful
                          Brad helped me out in paint with another gentlemen and everyone was awesome!! Thanks to the lady in the aisle that told me to take the survey too!!
                          by
                            • Recommended
                            Bait and Switch Pricing, Combative Customer Service
                            Be warned. This store may not honor online prices. It doesn’t train employees well. Returning items or getting pricing adjustments is met with combative employees.
                            by
                              Helpful staff
                              Very friendly employees will go back soon.
                              by
                                • Recommended
                                Great Employee
                                Stephanie (the cashier) was excellent. A true professional.
                                by
                                  • Recommended
                                  Very nice employees
                                  Patty was very friendly and helpful with checking out.
                                  by
                                    • Recommended
                                    Waimah in painting
                                    Greatest experience. So helpful. Even knew other areas of the store. Exceptional employee
                                    by
                                      Store is fully stocked
                                      They don't run into shortages in items on the shelves like other stores in town.
                                      by
                                        Awesome customer service
                                        Tina from appliances was outstanding in taking care of what I needed. She is squared away and extremely knowledgeable. Had a very good conversation about certain products, again she is very knowledgeable. Thank you Tina. And thank you for your service.
                                        by
                                          • Recommended
                                          Great people or “Homers”
                                          I rarely need assistance but when I do the people who work there are a nice, friendly group ready to help you out.
                                          by
                                            • Recommended
                                            Shop elsewhere, rude employees!
                                            If you’re shopping at the centennial hills Home Depot and come across an employee with an apron that says, “WES,” you may as well turn around and find anyone else to help you. Blatantly rude, has no problem mocking customers and demeaning them. Unacceptable!! He claimed to be the manager, eventually we found out this was not true, the manger, Aaron, was nice and tried to make the situation right, but still an overall appalling experience. not what I normally experience at Home Depot. :(
                                            by
                                              Amazing experience!
                                              Pat M. in flooring was so helpful to us! She went above and beyond to make sure that we were comfortable with our purchase and double checked our quote to get us the best deal!
                                              by
                                                • Recommended
                                                Great Purchasing Experience
                                                Tina was a fantastic associate she made my Purchase a great buying experience will use her again on next appliance purchase
                                                by
                                                  • Recommended
                                                  Great customer service!
                                                  Staff was very friendly and helpful during my visit.
                                                  by
                                                    • Recommended
                                                    Great Experience
                                                    Hands down, Centennial Home Depot best in service, available products and pricing
                                                    by
                                                      • Recommended
                                                      SUPERB CUSTOMER SERVICE
                                                      I am writing this letter to let you know how much my wife and I appreciate the excellent work of one of your employees, Tina Beavers (Appliance Specialist)). We were recently in your W. Tropical Store in Las Vegas to purchase a GE double Wall oven. Unfortunately they were on backorder with no arrival dative. Tina sent us a text and advised us that they now had a shipment date we could place an order. Now how many Home Depot employees would go out of their way to contact a customer or even remember what they wanted? Tina did. She has an exceptional talent in dealing with people, and in the short time we have gotten to know her, she is the best representative of Home Depot that we have ever worked with…and we spend a lot of time in the store. I’m sure we are not the only regular Home Depot customers that specifically call in/walk in and ask for Tina by name. She has an uncanny ability to read customers and know what types of additional products to offer to them….without coming across as a “used car salesperson trying to get the extra commission”. Even though she is by far Home Depot’s top representative, she is humble, knowledgeable, gracious and most of all, very funny. (She has earned numerous badges for her abilities) I have never seen her in a bad mood and she really seems to genuinely enjoy her job and co -workers. Tina has set the bar very high. Actually, you should have her create a “HOW TO CUSTOMER SERVICE manual that is required reading by your entire staff. I’m sure they can learn a lot from her. I just wanted to make you aware of Tina’s spectacular job performance. She is the reason we will continue to shop at Home Depot.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Took the time to help and did not rush us out the store.
                                                        by
                                                          • Recommended
                                                          Excellent service
                                                          Excellent service, all have what I am looking for
                                                          by
                                                            Rental fee not returned
                                                            Rented a wet saw for one day. Took back clean and before it was even due back. I got no refund whatsoever of the $25 deposit! So it was very expensive for the rental due to the cost of rental PLUS deposit.
                                                            by
                                                              Showing 1-30 of 530 reviews

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