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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Feb 4, 2022
Cherry Tomatoes
Jennette in the garden department was extremely helpfull
by
Recommended
Jan 28, 2022
Great Place
I bought everything I needed and found it to be at a great place.
by
Recommended
Jan 26, 2022
Awesome Cashier!
Ana our cashier big check out simple quick and efficient. We loved her positive attitude
by
Recommended
Jan 25, 2022
Very friendly and helpful
Christopher and other staff members were very friendly and helpful!
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Recommended
Jan 2, 2022
Military Veteran Benefits
Unless you own a Smart phone your military veteran's benefit discount can't be applied in store.
by
Dec 13, 2021
Exemplary Service
The sales representatives at the Home Depot on East H in Chula Vista make shopping a pleasure. The entire staff goes out of their way to be of service.
by
Recommended
Dec 3, 2021
Good!
Good help in the customer service area!
by
Recommended
Nov 16, 2021
Excellent Customer Service from Cashier Roman
Please give your cashier ROMAN a raise! He was cheerful and very patient. He arranged for loading into my vehicle.
by
Recommended
Oct 13, 2021
Great Job at the Pro-Desk
I would recommend this pro-desk to all Pro.
by
Recommended
Jul 15, 2021
The associate in appliances is very knowledgeable and goes out of his way to help customers have ...
The associate in appliances is very knowledgeable and goes out of his way to help customers have an exceptional experience.
by
Verified Purchase
Recommended
Jul 14, 2021
I went into Home Depot with a big delivery order. We are building a 20 x 20 deck and I had a lot...
I went into Home Depot with a big delivery order. We are building a 20 x 20 deck and I had a lot of supplies to order. Both Selene and Caityn made it very easy for me. I just gave them the print out that I made at home and they ordered all of the supplies for me. They were both very pleasant. They even gave me a seat and a cold bottle of water. It was a good experience.
by
Verified Purchase
Recommended
Jul 6, 2021
Despite having changed managers several times over the years, the store has seemingly been well r...
Despite having changed managers several times over the years, the store has seemingly been well run. I do feel that more experienced people should be employed who have worked in their particular field.
by
Verified Purchase
Recommended
Jul 1, 2021
went in looking for a certain type of screw. I took a screw that I needed so that I may receive a...
went in looking for a certain type of screw. I took a screw that I needed so that I may receive assistance. The individual helping me proceeded to drop my screw. It went under the shelves and she could not retrieve it. I had taken that screw in to make sure I got the right one. losing the item that I brought in to compare is unacceptable. As I was checking out (self serve) the individual passed by me. I asked if she had found the screw. I guess she didn't hear me because she just kept walking.
by
Verified Purchase
Jun 29, 2021
I was house sitting for my girlfriend who was away on vacation, and I decided to surprise her by ...
I was house sitting for my girlfriend who was away on vacation, and I decided to surprise her by cleaning up her garden and taking back two small plants that were dead. I took them to the nearest Home Depot and went to customer service to explain to them the situation and showed the potted plants that were dead and still had the bar codes on them. I did not have the actual receipt so the clerk refused to do anything. These plants were worth probably $25 TOTAL. I tried explaining again but not a budge. I walked out Very Disappointed especially after my girlfriend spent several thousands of dollars at the very same store buying products and materials to renovate her home. It seemed so very petty. I decided to turn around to ask for the managers number and it was passed to me. I called from the parking lot and the kind gentleman, Josh Magee, listened to me and said that of course there would be no problem. He met at the entrance of the store and gave me a credit limit and had me go find two replacement plants. Sharon the clerk in the garden area was very pleasant in helping me out. My Faith is restored and it showed me that Home Depot actually does care still. Lesson learned : Don't let one sullen employee deter you from putting a smile on your loved ones face. THANKS JOSH ! ! !
by
Verified Purchase
Recommended
Jun 21, 2021
This storeis a friendly store. Easy to fine the things that we are trying to find. I can rate thi...
This storeis a friendly store. Easy to fine the things that we are trying to find. I can rate this store 100% satisfaction andoverall a 5 star
Rating 100%
by
Verified Purchase
Recommended
Jun 18, 2021
We all know there no home with the depot.
We all know there no home with the depot.
by
Verified Purchase
Recommended
Jun 14, 2021
Knowledgeable staff. Steve in tools great guy.
Knowledgeable staff. Steve in tools great guy.
by
Verified Purchase
Recommended
Jun 13, 2021
This store is particularly great. Especially a cashier that was very friendly and courteos. Thank...
This store is particularly great. Especially a cashier that was very friendly and courteos. Thank you Zeenath for a unique experience.
by
Verified Purchase
Recommended
Jun 4, 2021
I did find the product /s I was looking for I was able to find assistance from an employee The st...
I did find the product /s I was looking for
I was able to find assistance from an employee
The store was clean
And teh associates were friendly and helpful.
by
Verified Purchase
Recommended
May 14, 2021
Great people special thanks to Zeenah the cashier so helpful and polite
Great people special thanks to Zeenah the cashier so helpful and polite
by
Verified Purchase
Recommended
May 9, 2021
It is one of the stores that you can still feel a familiar sensation.
It is one of the stores that you can still feel a familiar sensation.
by
Verified Purchase
Recommended
May 1, 2021
Really liked the cashier named Jennifer! Amazing Work!
Really liked the cashier named Jennifer! Amazing Work!
by
Verified Purchase
Recommended
Apr 27, 2021
A GREAT PLACE TO SHOP DURING SPRING HOURS.
A GREAT PLACE TO SHOP DURING SPRING HOURS.
by
Verified Purchase
Recommended
Apr 15, 2021
The shopping experience would have been better if Frank respected the $20 discount that Dan provi...
The shopping experience would have been better if Frank respected the $20 discount that Dan provided us he only gave us $10 with out explanation.
by
Verified Purchase
Recommended
Mar 25, 2021
The self checkout attendee was especially helpful and friendly.
The self checkout attendee was especially helpful and friendly.
by
Verified Purchase
Recommended
Mar 21, 2021
Sergio in plumbing helped us figure out how to fix our toilet without ruining it (we were going t...
Sergio in plumbing helped us figure out how to fix our toilet without ruining it (we were going to use
The wrong product) SUPER HELPFUL!
by
Verified Purchase
Recommended
Mar 18, 2021
Depending on who your salesperson is, it is a great location. My wife and I went for flooring and...
Depending on who your salesperson is, it is a great location. My wife and I went for flooring and while this store did not have enough is stock, salesperson #LXL1383 (I know, I wish I had her name instead) was VERY helpful and pleasant while helping us setup delivery and was very knowledgeable on what we needed for the installation of our flooring.
by
Verified Purchase
Recommended
Mar 16, 2021
When I asked Lalo (D21/22 DH) if he could help me buy a pallet (54 cases) of Weaber Wall boards a...
When I asked Lalo (D21/22 DH) if he could help me buy a pallet (54 cases) of Weaber Wall boards at some kind of bulk rate discount, he was not interested. The SKU is discontinued and the pallet was in the overhead. He told me that the store would be returning the discontinued inventory to the vendor for full credit, so why would he offer a discount? He made no effort to look up my PRO account, see that I spend around $12,000 per annum. He also made no effort to look up the SKU and see what the margin was (I know from experience that the margin on these products is good) and offer me any discount. All this time we were talking he was right in front of a computer!
Customer service and keeping PROs happy - - - FAIL!
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Verified Purchase
Mar 14, 2021
Candelaria gave us the worst service ever to me and my kid with disabilities ,horrific experience...
Candelaria gave us the worst service ever to me and my kid with disabilities ,horrific experience more than an hour to scan a carpet and 7 items and walked away from us never came back ..
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Verified Purchase
Mar 7, 2021
This store is always clean, organized and the staff is always helpful and friendly.
This store is always clean, organized and the staff is always helpful and friendly.