Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (348)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 348 reviews
Dec 6, 2019
Ordered washer and dryer set with delivery. No phone calls we're received when noted was supposed...
Ordered washer and dryer set with delivery. No phone calls we're received when noted was supposed to be. Finally had to call them to find out delivery was reschedule for another week do to there delivery driver. Totally unacceptable.
by
Verified Purchase
Nov 10, 2019
Bought a TV mount. Got it home and it had been used. Sheet rock stuck to the mount, bracket was b...
Bought a TV mount. Got it home and it had been used. Sheet rock stuck to the mount, bracket was bent, and parts missing. Did a good job with the box. Looked good. I am going to swap this out and won't be back. Never have a good experience with Home Depot.
by
Verified Purchase
Nov 1, 2019
I needed some lumber cut to a specific size and another store would not do that. I called Home D...
I needed some lumber cut to a specific size and another store would not do that. I called Home Depot and was told that yes, they would do it for me. I am so happy for the special service the store provided me, and Home Depot is now my preferred store.
by
Verified Purchase
Recommended
Oct 30, 2019
Very clean. Friendly staff. Awsome service!
Very clean. Friendly staff. Awsome service!
by
Verified Purchase
Recommended
Oct 20, 2019
This staff is willing to go the extra mile to find the items that you want.
This staff is willing to go the extra mile to find the items that you want.
by
Verified Purchase
Recommended
Oct 13, 2019
Though I expect to have good and friendly service at every store I shop at, this store has really...
Though I expect to have good and friendly service at every store I shop at, this store has really gone beyond the pail for friendliness. Enjoy being around them.
by
Verified Purchase
Recommended
Oct 1, 2019
One of the best Home Depot’s I’ve been to!
One of the best Home Depot’s I’ve been to!
by
Verified Purchase
Recommended
Sep 26, 2019
Poor customer service throughout
Poor customer service throughout
by
Verified Purchase
Sep 12, 2019
Always friendly and helpful
Always friendly and helpful
by
Verified Purchase
Recommended
Aug 30, 2019
Store is fine, Store Manager needs to ensure floor managers are training clerks to use brains and...
Store is fine, Store Manager needs to ensure floor managers are training clerks to use brains and think about what “customer service” means.
by
Verified Purchase
Aug 22, 2019
great people and clean store, found everything we needed
great people and clean store, found everything we needed
by
Verified Purchase
Recommended
Jun 27, 2019
Recieved excellent assistance from Jennifer and Barb out in Lawn and Garden.
Recieved excellent assistance from Jennifer and Barb out in Lawn and Garden.
by
Verified Purchase
Recommended
Jun 6, 2019
Allen in flooring is awesome! The store manager ensure my visit was worth the review. Help desk...
Allen in flooring is awesome! The store manager ensure my visit was worth the review. Help desk needs help!
by
Verified Purchase
Recommended
May 19, 2019
Nive employees
Nive employees
by
Verified Purchase
Recommended
May 16, 2019
Well organized, found product location online, found in store easily. Great assistance by emplo...
Well organized, found product location online, found in store easily. Great assistance by employee Trey.
by
Verified Purchase
Recommended
May 14, 2019
Pam in plumbing was awesome. Very knowledgeable and helpful
Pam in plumbing was awesome. Very knowledgeable and helpful
by
Verified Purchase
Recommended
May 13, 2019
Great employees and well stocked. I tell people all the time this is my go to store for home impr...
Great employees and well stocked. I tell people all the time this is my go to store for home improvement.
by
Verified Purchase
Recommended
May 4, 2019
This store is one of the cleanest I've ever been in, including the ladies room. The customer serv...
This store is one of the cleanest I've ever been in, including the ladies room. The customer service was fantastic. I did NOT have to look for anyone to help me. I was approached and help was offered. After losing the flatbed, it was pushed to the register and then to my vehicle where my product was then loaded. Thank you Gabe and Ty for your professional attitude, knowledge in the product as well as my project goal. The heavy lifting was greatly appreciated. You are both an asset to the Home Depot Team.
by
Verified Purchase
Recommended
Apr 29, 2019
Very clean, great layout. Friendly and helpful employees.
Very clean, great layout. Friendly and helpful employees.
by
Verified Purchase
Recommended
Apr 24, 2019
I visited the Cleburne Tx. store I don’t remember the associates name in the Paint apartment alth...
I visited the Cleburne Tx. store I don’t remember the associates name in the Paint apartment although he was very dedicated to his apartment and the store is enthusiasm was Top Notch. He Wes so enthusiastic about helping me with the products which I was interested in purchasing. He was on shift @ around 3:20 pm on April 24th 2019. I feel that he deserves some type of recognition for his enthusiasm and dedication to the store, you can see he really enjoys his job and the HomeDepot Companie.
by
Verified Purchase
Recommended
Mar 7, 2019
This store is always clean, the employees are always nice.
This store is always clean, the employees are always nice.
by
Verified Purchase
Recommended
Mar 5, 2019
This store has the most friendly & helpful associates. I always receive exceptional service and ...
This store has the most friendly & helpful associates. I always receive exceptional service and assistance with loading purchases.
by
Verified Purchase
Recommended
Mar 4, 2019
I went in sort of late on Friday night. I saw a man on a portable ladder, stocking some items on ...
I went in sort of late on Friday night. I saw a man on a portable ladder, stocking some items on top shelf. I walked over to him, asked him the same question. He replied, very politely, exactly where they were and began backing down the stairs to take me to the correct place-aisle and shelf. I said no need to take me, I can take his directions and go to them. His name was David C. He replied that he wanted to be sure he told me correctly and did not mind at all to help me locate what I needed. As we walked to the exact correct location he had told me, we talked. David was a senior adult, as I am too. We talked about the cold spell coming, about the products that I needed to repair an aluminum door, and several other subjects. David pointed me to several products, all exactly what I needed, and said any of them should serve my needs. David was extremely polite all the while. I picked out what I needed, showed him what I was replacing and he agreed that what I had picked out, should work fine. Then we talked a few minutes more - about things in general. All the while, David C was very pleasant, pleasant appearance, very nice talking gentleman, clean cut and very customer helpful and oriented. You could tell that David C was a Christian in his speech and actions - You could tell by his talk and words - very much so. David C should be commended for being the EXACT type of Home Depot Employee that Home Depot should have. KUDOs to David C and the Cleburne Texas Home Depot management and to Home Depot Corporate for having David C help customers so well. David C is truly a special Cleburne Texas Home Depot employee. I have been a Home Depot customer for many years and will be for many years in the future. I always recommend Home Depot whenever possible to my friends and neighbors. Again - Thank You to the Cleburne Texas Home Depot for having David C as an employee!
by
Recommended
Feb 3, 2019
Kurt was awesome help. Spent much time helping me order items, explaining differences in other it...
Kurt was awesome help. Spent much time helping me order items, explaining differences in other items. Great professional and knowledgable
by
Verified Purchase
Recommended
Jan 6, 2019
The store was clean, they were friendly, and my products were easy to find.
The store was clean, they were friendly, and my products were easy to find.
by
Verified Purchase
Recommended
Dec 9, 2018
Employees are mostly courteous and helpful. Store is fairly clean and easy to navigate. Much bett...
Employees are mostly courteous and helpful. Store is fairly clean and easy to navigate. Much better than Hulen store in Ft.Worth!
by
Verified Purchase
Recommended
Dec 4, 2018
I have shopped at many Home Depot and other stores like Home Depot but this store seems so friend...
I have shopped at many Home Depot and other stores like Home Depot but this store seems so friendly and always willing to help compared to all the other stores.
Christy (CFS4NT) in the kitchen design area of this store is super. I had a large order I needed help with and she walked me through the whole order and I mean the WHOLE order. I was there for a considerable amount of time due to the many items needed and she made sure the whole order was complete, even though a lot of the items weren't all in her department. AWESOME!!!!!!
by
Verified Purchase
Recommended
Nov 27, 2018
On our visit we were directed straight to the advertised item we were looking for. While waiting ...
On our visit we were directed straight to the advertised item we were looking for. While waiting in line to be check out, a new register was opened to check us out quickly. We were given additional information on how to save more money, which we took advantage of. Employees were friendly & informative & helpful. Will give a 5 star rating on this visit!
by
Verified Purchase
Recommended
Nov 23, 2018
The employees were friendly, the store was clean and Aisle signs were a great help.
The employees were friendly, the store was clean and Aisle signs were a great help.
by
Verified Purchase
Recommended
Nov 18, 2018
The staff were very helpful, this made it much better for me as this was the first time I had bee...
The staff were very helpful, this made it much better for me as this was the first time I had been in this store