#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)728-7602
Tool & Truck Rental(423)728-7608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
546 Paul Huff Pkwy Nw
Cleveland, TN 37312
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 424 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (424)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 424 reviews
Excellent service and employees
by
    • Recommended
    Excellent help during a return
    I bought 2 windows yesterday, and today I was going to install. After unpackaging them, one was broke. I returned to the store, and had assistance in replacing it, when the replacement was on a top shelve in the Windows section.
    by
      • Recommended
      Great Store
      Employees are friendly and helpful
      by
        Great experience shopping my Cleveland Home Depot today.
        I bought a Honda self propelled push mower today when I got it home it was very easy to assemble out of the box after filling with oil and gas the mower started with one pull and did an excellent job mowing my yard I was very impressed with the weight and ease of maneuvering the mower it did a fantastic job cutting my lawn I would recommend this mower.
        by
          • Recommended
          An incredible amout of things to choose from for a one stop shopping trip.
          No matter what project I'm involved in, I can always count on Home Depot to have the exact thing or gadget I need to finish my project. They have much stock of almost everything than Loews does.
          by
            Home Depot Cleveland
            I always have a great experience at this location the employees are helpful when needed and they seem to always have in stock what I need at the time of my visit. Thank you Home depot for training your employees to out the customer first!
            by
              • Recommended
              Very friendly employee's
              The employee in the cement/conceret department helped me out without asking for help.
              by
                Great products, fair price, friendly people
                Store is neatly organized, they don’t items around like other places so I can go and get what I need quick. Employees are friendly and real people, not that fake ‘make you feel valued’ stuff corporations push.
                by
                  • Recommended
                  Helpful & Friendly Associates
                  We appreciate the personal service we receive when we shop for a home project or problem.
                  by
                    • Recommended
                    Great location!
                    Customer service outstanding! Thorough and friendly!
                    by
                      • Recommended
                      Great customer service
                      Shout out for Amanda who helped us with returns this evening. We did not have receipts for returns. She took her time to check our Home Depot account and looked some items on the computer ( labels were not attached to the products) and processed our returns. It was a long process since she had to enter items numbers manually. She did it with a big smile on her face. She took care care of us so well and I cannot thank her enough for her help today.
                      by
                        • Recommended
                        Great Customer Service
                        We have never had a disappointing trip to this store. The people are helpful and courteous.
                        by
                          • Recommended
                          Propane Exchange
                          I went to home depot to exchange a bottle of propane. I paid for it at the cash register & they gave me a receipt with a code to us at the propane exchange. I was unable to enter the code because I was unable to see the screen because of the daylight reflecting in the screen, I found an associate who also was unable to enter the code correctly due to the fact the screen could not be seen in the daylight. She had to go get the keys to unlock the propane cage which took several tries. Home Depot needs to replace this screen with one that can be seen in the daylight!
                          by
                            Efficient service
                            Store personnel were helpful and friendly.
                            by
                              • Recommended
                              Shopping experience
                              This store has very friendly service and very eager to help you find what you need. Clean and very organized. Great place to shop.
                              by
                                • Recommended
                                Customer Service
                                This location is superior in customer service when compared to the other big "blue" box store. You are greeted at the door, offered a shopping cart, and a friendly associate is never too far away to assist with any of your questions.
                                by
                                  • Recommended
                                  loading zone
                                  please put up a sign saying this is not a parking spot. until you have purchased your materials do not park in the loading zone
                                  by
                                    Great service
                                    Convient location for most of my jobs, always receive quick service
                                    by
                                      • Recommended
                                      Nate was Great
                                      Nate in the Gardening Center at Home Depot was a great person to deal with. Made sure we had what we needed for the gardening.
                                      by
                                        • Recommended
                                        Friendly staff
                                        The overall store employees are very friendly and helpful. Angela in the appliance dept was extremely helpful and knowledgeable
                                        by
                                          • Recommended
                                          Home Depot—a cut above the others
                                          Home Depot carries merchandise that no other store carries that I really enjoy using in my home. A fun place to shop.
                                          by
                                            • Recommended
                                            Review
                                            It’s always a chill environment and I’m always able to go in, get what I need, and continue on with my job.
                                            by
                                              One of the better locations!
                                              This location is one of my favorites. Always clean, well stocked and a great staff! I seem to be able to get in, get what I need and get out quicker than other locations. Time is money!
                                              by
                                                • Recommended
                                                Excellent supplies
                                                Most 99% of the time when I go to this specific store they have everything that I need that's why I'm so very pleased to recommend this store to others and the staff here is awesome
                                                by
                                                  • Recommended
                                                  Fantastic personal customer service
                                                  We had a problem with an item that we purchased. The employee (Eric - the Kilt) went above and beyond what we would have expected in helping resolve the issue. He watched for replacement to be in stock, called us, then handled it all for us when we got to the store to make it easier (did not need to explain issue again). Friendly, professional and helpful!!!
                                                  by
                                                    • Recommended
                                                    Lumber Delivery
                                                    Placed order at Cleveland Home Depot with Luquida’s help- she was professional, efficient, confirmed my order and clarified things like pressure treated or not and scheduled the delivery- which arrived as scheduled and was delivered in the location on the property requested. Delivery item count was correct and lumber was quality expected.
                                                    by
                                                      • Recommended
                                                      Thank you! Thank you! Thank you!
                                                      I found the exact backsplash I was looking for online and it was on sale! I am excited about seeing it in my kitchen and admiring it for years to come.
                                                      by
                                                        • Recommended
                                                        Help is always available!
                                                        This place is great. It's always clean, well stocked, and help is always available! This is important to me because I don't have to walk all over the store hunting what I need.
                                                        by
                                                          • Recommended
                                                          Best home improvement store
                                                          The employees are always ready to assist. I have always been able to get help from an expert in whatever area I need. Just ask. Returns are no problem.
                                                          by
                                                            • Recommended
                                                            Great employees
                                                            I bought several painting products and was very pleased.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 424 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              7421 Commons Blvd

                                                              Chattanooga, TN 37421

                                                              20.52 mi

                                                              Tool & Truck Rental

                                                              (423)553-6568

                                                              Pro Service Desk

                                                              (423)553-6562

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1944 Northpoint Blvd

                                                              Hixson, TN 37343

                                                              22.57 mi

                                                              Pro Service Desk

                                                              (423)874-1100

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2055 Battlefield Pkwy

                                                              Fort Oglethorpe, GA 30742

                                                              27.96 mi

                                                              Tool & Truck Rental

                                                              (706)861-8122

                                                              Pro Service Desk

                                                              (706)858-4782

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm