Reviews for Coit Rd #6504

Most helpful staff I have encountered in a store in a long time. Numerous employees helped me and were willing to go out of their way to see I got what I needed. Chris really went the extra mile to find the product I was looking for.

I bought blink cameras that originally looked to be out of stock - but only was able to purchase them because of Pamela D and other staff who took time to search through the TOP SHELF of electronics when they could have just told me they were out of stock. Would recommend to anyone who wants an easy, quick, and surprisingly enjoyable experience at Home Depot.

They made my return extremely easy and efficiently directed me towards a product I was looking for.

I went in needing to return an item and purchase a space heater for outdoor use, and was helped by Fabio. He was very nice and made the experience great!

Amazing customer service from Fabio. He went above and beyond to help us and make sure received what we were looking for.

I tried to make two keys. One worked. I returned the bad key and made another key. It didn't work. I made a 3rd key. It didn't work. I returned it and got my money back. I'll go someplace else. Each trip to HD takes 30 minutes. You wasted 2 hours of my time and frustrated me to no end.

Jonathan, Alfredo, and the staff at Home Depot really showed me what it means to deliver great customer service!!! Thanks guys!

There customer service was amazing

Good store ! The crews is incredibly

Keep displays up that may or may not be expired and arrogant cashiers! I will never shop at this HD in Richardson again.

I asked for help with a roof repair at the Pro Desk and Bill Little took the time to walk me back to the roofing section and help me select what I needed to make my repair. After a few short time on the roof with the materials Bill selected I had a water tight roof again. Thank you for your extra effort.

Steven really helped me out tonight answering several questions about drywall installation, a product that will work best for where I will install it, and he gave me some ideas on installing a moisture barrier. I was impressed with his friendly customer service and knowledge. Also, Jaylen was patient and offered friendly customer service when I checked out today. Overall this was one of my best experiences shopping at the Depot.

The nursery is lush with a nice selection of well cared for plants! Made my day!

This store has one of the best customer service experience of the local stores.Nahomy provided excellent experience, and helping me choose a lock and getting the warranty

I needed some buckets for planting and putting my compost in. There was an event going on so all of the buckets were being used. The manager James went above and beyond to get me the number of buckets I wanted to buy.

Merrill was indeed the super star employee that made my experience a spectacular success.

Taya is very good makes checkout fast

You will consistently receive poor customer service at this location. Management spends most of their time hiding in the office rather than paying attention to details.

Great product and good service

Dennis in hardware was very courteous and helpful.

If you have any questions, cares, or concerns, the Customer Service department at the Coit Home Depot is top notch! Just ask for Rosabella or any of her team. They make this a very pleasant place to shop!

The lawn and Garden section is always well maintained!

The customer service was awesome. Teri in tools is awesome and helpful.Dede at the register was awesome and helpful

Kudos to Brian in the Lumber department!! I originally entered the store on a fact finding mission. However, when I left the store, the mission was accomplished.

We took advantage of the buy more save more sale and replaced both our washer and fridge, without really having a plan to do either tonight as we entered the store. They had an excellent selection for us to choose from.

This location is near my home. I've been shopping here for over 20 years. I am very disappointed is their lack of concern or interest in doing their jobs. I'm very patient and understand that working with the general public is difficult, however there is no excuse for flat out ignoring customers

It starts with the manager Rob, he has trained his associates to treat you poorly at this location.

One of their employees (in appliances/kitchen designer) made us feel like we were shopping at a high end boutique store rather than a “big box.” We are thrilled with our refrigerator & will return for more appliances!

Always enjoyed shopping there. Nowadays I buy from the HD website and pickitup at the customer service desk

So few take the time to leave reviews when things go exactly as they should. I have the time and wanted to share that our family loves this location of Home Depot. Everyone is friendly, we almost always find what we need, and it's a clean store. Job well done.