#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)661-6784
Tool & Truck Rental(718)661-6790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
124-04 31st Ave
Flushing, NY 11354
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Customer Store Reviews

  • 4.4 out of 330 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (330)
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Showing 1-30 of 330 reviews
The trip we made this time was to buy the paint.
But no one was in the Paint Section.
by
    HOME DEPOT SOLD ME A 3 YEAR OLD BATTERY!!
    PURCHASED BATTERY ON 5 17 22 AND WHEN I GOT IT HOME I NOTICED DATE STAMP READ JUN 7 2019 3 YEARS OLD..NO ONE WAS WILLING TO HELP RESOLVE ISSUE AFTER I WAITED ON PHONE 45 MINUTES AND KEPT HUNG UP ON
    by
      Rude and unhelpful staff
      I dread having to go to this home depot. I always find myself trying to get someone to help with locating items, etc. When you do find someone, they are some of the rudest staff I ever have to deal with. It's like you're bothering them. Hate going here, but I go here because it's the closest to my house. On a recent visit, the cashier at the pick up point when you order items on-line greeted me with: "what do you need?". Extremely unprofessional and rude staff
      by
        Rude Employees
        Store associate working in the tool department are rude and have an attitude when someone asks for help.
        by
          Amazing store very clean & organized & further more great employees!
          Amazing customer service, employees are product knowledgeable and friendly! & very clean & organize store !
          by
            • Recommended
            Good employee
            I bought something few weeks ago, the cashier, Emma, is nice and helpful!
            by
              • Recommended
              People loitering in the parking lot
              I felt very unsafe in the parking lot. There were men hanging out in the lot obviously not looking to go shopping. You should have added security and ask them to move along for the safety of your customers and staff
              by
                Refrigerators
                Unfortunately I have not received my Lg refrigerator that I purchased, shopping experience was great
                by
                  Great Customer Service
                  I needed a Kohler Tub in Biscuit and I received great help from Gil in kitchen design department, he found the size and color i needed and he helped me place the order for it. I cannot wait to have this in my bathroom.
                  by
                    • Recommended
                    Great spot to shop you needed
                    Visiting often. Always well organized and staffs are friendly. Definitely my favorite Homedepot.
                    by
                      • Recommended
                      HORRIBLE EXPERIENCE DURING A RETURN
                      i return a wireless handheld vacuum cleaner order#WJ42688153 that i was not satisfied with the product as the suction was not strong as i like it to be. i went to a homedepot to return as per the terms of the purchase i had the option to return to the your near store. the cashier who assisted me was very polite but the"supervisor"helping her was making side comments like:why did you not research before buying? did you not see the power before buying? now no one will buy it used. unprofessional!! if i was not satisfied with the product i should not feel like i cannot return it or get my money back like the terms of the purchases states. the rude supervisor even made a comment as to why it took me 2 months to return it when i was within the 90 days. this lady needs a lesson in how to properly deal with customers. just dealing with her for 15-20 min turned me off and i don't see myself going to that home depot again. so frustrated.
                      by
                        The most poorly managed Home Depot in the USA
                        They put Xmas tree in the parking lot while closing the garden center entrance and force buyers to lug the whole tree from lot to the garden center through the main entrance and then back to the cashiers of which none are staffed except half of self serve. Just the dumbest inconsiderate management!
                        by
                          Staff
                          I hate reviews BUT. Don't know. If it's a fluke. Or a new thing? But the staff members. And manager on the floor. At the time I was at this Home Depot. 7:51 AM. November 24th, 2023. Was phenomenal. Polite. Greeting every customer in the aisle with a hello. Good morning. I wish the other Home Depots, I called her. Mill Basin. Maspeth. Long Island City. Can copy this Behavior.
                          by
                            • Recommended
                            Great store
                            Always receive good help from the sales associates.
                            by
                              • Recommended
                              Great
                              they have almost everything that you will need, just dont have much varient to compare and choose
                              by
                                • Recommended
                                Horrible cashier and supervisor
                                Very rude in the checkout area.
                                by
                                  Mosquitoes in the facility
                                  As I made my appliance purchase at the cashiers area while waiting i and my spouse and Home Depot employees were bitten by mosquitoes. Please do something about this pest problem!
                                  by
                                    Great Service! Great Stuff.
                                    I shop here regularly. Hands down! The friendliest Home Depot that I have been to.
                                    by
                                      • Recommended
                                      Nice store
                                      Store is well-stocked. Check out was quick. Employees will assist when needed.
                                      by
                                        • Recommended
                                        Outstanding customer service
                                        Staff very friendly and always go above and beyond especially if an item is missing a sku or price sometimes spending almost a half hour
                                        by
                                          • Recommended
                                          Very nice employees and satisfied experience shopping there
                                          This is my favorite Home Depot store, not too crow, parking always very easy and there are very nice employees
                                          by
                                            • Recommended
                                            05/05/22 I visited HD. the security man at garden part was like my neighbor.
                                            by
                                              • Recommended
                                              Store it was infested with birds and squirrels.
                                              Store it was infested with birds and squirrels.
                                              by
                                                Comfortable environment
                                                I bought a light for my garage with batteries. It's really a help since I don't have electricity in there at the moment. HD always has items like this to make life just a little easier.
                                                by
                                                  • Recommended
                                                  Terrible Customer Service
                                                  Go somewhere else if you think service with a smile should be alive and well.
                                                  by
                                                    Worst Customer Service
                                                    This store has the worst customer service compared to any other store! Rude and unprofessional Staff!
                                                    by
                                                      1 found this review helpful
                                                      Excellent staff
                                                      Very helpful and friendly staff.
                                                      by
                                                        • Recommended
                                                        Horrible Store Buyer Beware!!! They set their own guidelines
                                                        This store follows their own set of guidelines. Their bid room minimum is whatever they feel like saying it is for the day. I shop home depot everyday and this store is one of the worst. Go to flushing or maspeth even local building suppliers before this store. You will be ignored while shopping the shelves are barely stocked nobody cares about the customer its all about taking as much money as they can from you for the day. Managers wont even come out to assist customers concerns or questions. You will have your time wasted and money taken.
                                                        by
                                                          Good service.
                                                          Constant purchases..good prices
                                                          by
                                                            The store was clean friendly associates.
                                                            The store was clean friendly associates.
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 330 reviews

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