#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(719)572-1421
Tool & Truck Rental(719)572-1420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
102 N Academy Blvd
Colorado Springs, CO 80909
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Customer Store Reviews

  • 4.7 out of 607 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (607)
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Showing 1-30 of 607 reviews
Great Features
enjoying the buying experience, you guys really help me buy the things I need.
by
    • Recommended
    Employees are professional and Helpful at this store.
    I was happy with my service as the employees went above and beyond. My new tile looks great!
    by
      • Recommended
      Major Appliances
      The customer service in the major appliances department is excellent, friendly, courteous, and knowledgeable. My salesperson was the greatest!
      by
        • Recommended
        Wonderful setup, easy to navigate stor
        This home depot is set up customer friendly. Customer service is phenomenal! This is always my go to store
        by
          • Recommended
          Pro Department
          Carrie in your pro department is a rockstar.
          by
            • Recommended
            great product
            I purchased a large work bench after researching it online, it came assembled and it was everything as advertised fits all of my tool space needs.
            by
              • Recommended
              Lumber Dept Teammates were a HUGE Help!
              Joseph, Zavion, and Rick of the lumber department were all EXTREMELY helpful. They all teamed up to cut 14 4'x8' sheets of particle board for a total of 28 cuts. In addition to assisting with the cutting, they assisted in loading the pieces onto carts, and I was also assisted in loading the purchase into my truck. I can't say enough good things about these 3 teammates. I thank them and feel their supervisors should be aware of the tremendous job they're doing.
              by
                • Recommended
                Great customer service
                Every time I shop there the employees are so nice and helpful.
                by
                  • Recommended
                  Where are the associates?
                  Seriously where are they? Every time I go there and I need help with finding a product or getting a product down from the overhead I have to walk the entire store to find one. Luckily when I do find one they are always willing to go out of their department and help me. Please staff better to assist not only each other but your customers. Thank you.
                  by
                    • Recommended
                    Nick in millwork
                    Nick in millwork is awesome, give that guy a raise!!
                    by
                      Awesome deals always friendly
                      I had gone to other stores and endlessly looking for one screw couldn't find it as soon as I walked into home depot I was helped and found what I needed saved me a headache thank you home depot!!!
                      by
                        • Recommended
                        Excellent customer service!
                        Crystal has excellent customer service! Would go back just to say hi to her. And she was willing to go above and beyond with her services:)
                        by
                          • Recommended
                          All the tools I need
                          I have been buying tools from this store for about 15 years. The staff here is great, friendly and professional. I look forward to my next visit.
                          by
                            • Recommended
                            Excellent customer service in Appliances!
                            If your looking for appliances look for Joel! He’s the man that will look everywhere possible for your needs. He has lots of patience as well as knowledge in his area. And lots of inventory! Super clean and when I was looking at aisles there were associates there to Help when needed
                            by
                              • Recommended
                              Excellent Design Consultants
                              Lukas the Design Consultant did an awesome job, saved me an enormous amount of time, and I am very excited about our upcoming project.
                              by
                                • Recommended
                                Great sales girl!
                                I bought a bundle of appliances for my newly bought house, the young girl that helped us was very knowledgeable, helpful and sweet!
                                by
                                  • Recommended
                                  Joel in appliances
                                  Joel in appliances was hands down the best! Great customer service , very knowledgeable and had a positive attitude!
                                  by
                                    • Recommended
                                    Doors
                                    Sam W. in doors was very accommodating and answered all questions from picking out a door to schedule installation.
                                    by
                                      • Recommended
                                      CLEAN
                                      This is a really nice friendly & clean store and people are always ready to help if needed.
                                      by
                                        • Recommended
                                        This store has enough employees available stocking shelves to answer all my questions.
                                        This store has enough employees available stocking shelves to answer all my questions.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The experience I had recently will have me returning for sure. There were 3 employees that helped...
                                        The experience I had recently will have me returning for sure. There were 3 employees that helped me decide what I wanted. I will return because of their customer service. It is lacking these days elsewhere but not here. I was pleased with their knowledge and expertise. Elle, Vickie, and Donald, Thank you!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        My wife and worked with Darrlyn in the Appliance department. We purchased a LG appliance suite. S...
                                        My wife and worked with Darrlyn in the Appliance department. We purchased a LG appliance suite. She was absolutely one of the best people we have dealt with while purchasing appliances. Darrlyn was professional, knowledgeable and best of all just nice. This is a rare thing these days. She worked to make sure the delivery schedule worked for us. Very pleased with the entire transaction.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Thank you Lisa, and all the outstanding employees at this store!
                                        Thank you Lisa, and all the outstanding employees at this store!
                                        by
                                        • Verified Purchase
                                        Employees are the best at this store. Efficient, professional, and friendly.
                                        Employees are the best at this store. Efficient, professional, and friendly.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Amazing customer service!!! Very helpful and knowledgeable staff.
                                        Amazing customer service!!! Very helpful and knowledgeable staff.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Jason is the Most Helpful & PROFESSIONAL Home Depo Employee I have EVER Experienced!!! Not only ...
                                        Jason is the Most Helpful & PROFESSIONAL Home Depo Employee I have EVER Experienced!!! Not only that he knows where Everything in the Store is to send you in the right direction!!!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great employees are very friendly & helpful.
                                        Great employees are very friendly & helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great store. Excellent customer service. A sales person named Amanda always helps me. She is very...
                                        Great store. Excellent customer service. A sales person named Amanda always helps me. She is very knowledgeable and polite. I will continue to shop at Home Depot for all my renovation needs.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I needed a new cordless trimmer. I went on line and found a model I liked. The site said there ...
                                        I needed a new cordless trimmer. I went on line and found a model I liked. The site said there were 18 in stock. So that same day I went to this store, and could not find any. I had to go to customer service and had them get a sales associate to assist us. The sales associate that responded was named Lee. He was the most unhelpful, arrogant, unfriendly sales associate I have ever encountered. His attitude came across that we were bothering him. I told him that Home Depot's site showed 18 of the trimmers I was interested in stock. He looked , couldn't find any and told me that they had the site was wrong or that all of them must have been stolen. When I questioned him about his statement he continued to argue with me rather than try to locate them or even sell me on a different model. I got feed up with his attitude I told him I was not going to buy anything and would never be back to this store because of him. He just said that was my choice and he didn't care. As we were leaving the store thru the Garden Center, a very nice Sales Associate named Vicky asked us if there was anything she could help us with. I said yes. Could she please give me the name of the Store Mgr and how I could contact him. She asked as to why I wanted the manager, so I told her of our experience with Lee. She apologized for the way we were treated, and asked if she could help us with finding a trimmer. She was so helpful, caring, friendly and willing to assist us. She couldn't find the model we had come in to buy, but she took the time to explain features of other models they had in stock. So I purchased an upgraded model. Vicky is the only reason I will continued to shop at this location. Thank you so very much Vicky!!!!!!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The employees in this store were very friendly and helpful.
                                        The employees in this store were very friendly and helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 607 reviews

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