#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)855-5420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6800 Hwy 6 North
Houston, TX 77084
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Customer Store Reviews

  • 4.4 out of 441 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
Helpful Staff
If you need help, ask for Ray! What a stellar team member for The Home Depot!
by
    • Recommended
    Consistently good service
    Knowledgeable staff that don't run from you when you round the corner.. rather they're generally interested in helping.
    by
      • Recommended
      Great service in appliances
      I went in looking for appliances after a disappointing experience at a competitor store. Al greeted me and answered my many questions. He was so very helpful and easy to work with!
      by
        • Recommended
        a/c filters
        I paid less than the other store i usually use.
        by
          • Recommended
          Customer service
          There was a rude female cashier at self check out with long reddish braids. Gustavo was very helpful and provided great customer service.
          by
            Special Order see Leah!!!
            I needed special order Doors and Leah in the Flooring Department went out of her way to make it happen. Thank you Leah
            by
              • Recommended
              William Garcia
              I went in to look at specials and couldn’t find any but when I asked William he proceeded to take some time from his duties at work and walk me to show me where the tool specials were and what they where offering
              by
                • Recommended
                Poor communication skills.
                Purchased a refrigerator it was delivered but they didn't complete the hook up. Still 2 weeks later still not hooked up.
                by
                  Very Satisfied
                  I had to buy a lawnmower and other yard tools decided to go to Home Depot by my Home. So happy I did. My Cashier Alejandra was great ..helpful, patient knowegable . my HD credit card declined, I told her I haven't used it in 5 yrs.. . Alejandra ask me if I wanted to try for a new card so I did ... and I was approved for 3,000. I thank her so much,, she gave me a BIG Smile and told me congratulations.... awesome..
                  by
                    Always have products I need in stock.
                    I have visited this Copperfield store for years. and it is well stocked, and have very helpful employees.
                    by
                      • Recommended
                      Great service
                      I was helped out by both Jonathan and Ashley in the store and they were very friendly
                      by
                        • Recommended
                        Attitude of person monitoring self checkout
                        Employee was confrontational and disrespectful at self check out. Other employees interacted with were pleasant and helpful.
                        by
                          • Recommended
                          purchasing lumber
                          Just needed wood to support some work we were doing. Helpful staff and quick check out
                          by
                            • Recommended
                            The customer service is very disgusting
                            I was there on February 2023. I wanted to check out through the garden department where I picked up the plants, But that woman at the check out she was talking and talking to the other customer who's paid already and wanted to leave, she didn't even pay atention she talked about her neighbor who has 50 acres and went on and on. So I went inside to pay and I ask that woman in bed if I could have some plastic for my plant to put in the car, but she also was busy talking to her coworker about her family. I mean it's really disgusting.
                            by
                              Best handman store in Houston!
                              Great experience yesterday!
                              by
                                • Recommended
                                Great store!
                                I visited this store a few days ago and was very pleased with the whole thing- it’s nice and clean - the staff is extremely helpful and friendly especially the flooring area - overall an awesome experience
                                by
                                  • Recommended
                                  Beware using gift cards
                                  Purchased an item with a gift card. When I returned it, they refused to put it back on my gift card and instead insisted on giving me merchandise credit. Using merchandise credit cards is a huge hassle at checkout.
                                  by
                                    Leadership is lacking at this store
                                    Tried to return something and buy something - no one wanted to work today snd 3 other customers were looking for help only to be met with - deer in the head lights looks on their faces. They can stand around and BS but not help anyone. Really bad experience today - usually it’s better but not today.
                                    by
                                      Great Service
                                      I can't praise this store enough. Today I purchased a very heavy item. 200lb Toolbox Assistant manager Gustavo & cashier Rosa were more than helpful.
                                      by
                                        • Recommended
                                        VERY FRIENDLY ASSOCIATES
                                        The employees were very courteous and I picked up a few bargains. I find that the employees at this location are usually very helpful.
                                        by
                                          • Recommended
                                          5 item limit in the self check out lane, stupid !
                                          by
                                            No customwr service at all at this location
                                            If u want to be treated like a customer avoid the copperfiel home depot.
                                            by
                                              Customer Service is Lacking
                                              Don’t bother asking any of the employees for help, they’ll just look at you dumbfounded and say I don’t know.
                                              by
                                                Customer service
                                                It feels good when someone takes the time to meet your need and not brush you off. Thank you Home Depot for quality service and locating and printing me a receipt from six months ago. Thank you to one of the Store Manager for his time and patience.
                                                by
                                                  • Recommended
                                                  Always have what I need
                                                  Every time I shop there I always find what I need! I’ve never had a problem with any of the employees always there answering my questions when I have needed it!
                                                  by
                                                    • Recommended
                                                    Great personnel
                                                    I had a great experience shipping in this store
                                                    by
                                                      • Recommended
                                                      great features
                                                      i always shop there,i find all what i need,
                                                      by
                                                        • Recommended
                                                        Senior Software Engineer
                                                        The store was very well organized and the employees were great..
                                                        by
                                                          • Recommended
                                                          Excellent Store
                                                          I purchased landscaping materials for a patio and found everything I needed to complete my project and all materials were purchased at the best price compared to other stores.
                                                          by
                                                            • Recommended
                                                            I think they could do a better job with signage in the store. Many items and displays have no pri...
                                                            I think they could do a better job with signage in the store. Many items and displays have no prices on them
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 441 reviews

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