#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)962-9062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3160 Silverback Lane
Painted Post, NY 14870
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Customer Store Reviews

  • 4.6 out of 407 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (407)
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Showing 1-30 of 407 reviews
Super helpful
I know that big box stores get a bad rap as not being helpful. This has not been the case for me at this store. I have always found someone who was willing to help and knew what they were talking about.
by
    • Recommended
    The Corning Store
    I had not been to the Corning Store for years until a few days ago and was blown away by the great variety and quality of so much merchandise!
    by
      • Recommended
      Great service TEAM !
      Painted Post Home Depot.The Best Customer Service Team
      by
        • Recommended
        Best place to shop
        I bought my new refrigerator and was so happy to get what I wanted.
        by
          • Recommended
          Great Buying Experience
          We recently had to purchase a new washer and dryer and our Sales Specialist was so helpful, knowledgeable, and thorough, it made our purchase super easy. He was great and made our purchase a pleasant experience!
          by
            • Recommended
            Excellent
            Every time I buy a product of home depot I am practically buying one of the best products available on the market with competitive prices indeed
            by
              • Recommended
              Helpful Associates
              Some associates were very helpful, another passed me off as I wasn't as important with what he was doing and it upset the associate that went out of his way to assist me even though he was also conducting other tasks.
              by
                • Recommended
                Paint
                Thank you Greg and Joe in paint for helping me finding money savings as well as a base for my perfect gray color Behr paint!
                by
                  • Recommended
                  great service
                  even though we travel from Troy pa, we enjoy coming to your store for the great products and friendly employees. thank you!!!!
                  by
                    • Recommended
                    Austin is Awesome
                    Austin helped me get everything I needed for my project and spent 2 hours with me. Great employee!
                    by
                      • Recommended
                      Bad
                      Bad service only one check out open
                      by
                        I always choose The Home Depot when I need supplies around the home. Very thankful that they are ...
                        I always choose The Home Depot when I need supplies around the home. Very thankful that they are only 20 miles away whenever I need construction supplies and general home products. Their clerks are very knowledgeable of products and always offer valid suggestions which I may not have considered. A great place to shop and save.
                        by
                        • Verified Purchase
                        • Recommended
                        There were at least 4 empty trucks in the load unload area making it impossible for people who pu...
                        There were at least 4 empty trucks in the load unload area making it impossible for people who purchased items items to load their trucks. Employed seemed to not care when I told them about it
                        by
                        • Verified Purchase
                        After driving 80 miles to get what we needed we were greeted by friendly, professional associates...
                        After driving 80 miles to get what we needed we were greeted by friendly, professional associates. The store was neat, clean & well stocked. They had what we drove there for waiting at the Service Desk for us. All associates offered to help. The four that went above and beyond for us were Kathy, Ian, Eddie & Mandy. Thank you Corning Home Depot.
                        by
                        • Verified Purchase
                        • Recommended
                        I would like to thank Bethann and Ryan at the Corning store for their help in our search for an a...
                        I would like to thank Bethann and Ryan at the Corning store for their help in our search for an air conditioner. The 12000 BTU unit we were looking for was in stock. Ryan brought it to the checkout and Bethann mentioned the $50 off with a Home Depot card. She quickly walked us through the application process. When the purchase was completed Ryan took it directly to our car and loaded it in. He then stated he would return the electric shopping cart for my husband. Very pleased with our shopping experience on 6/17/21.
                        by
                        • Verified Purchase
                        • Recommended
                        Customer service is terrible, false advertising of 10% military discount the maximum discount for...
                        Customer service is terrible, false advertising of 10% military discount the maximum discount for military is $50.00 no matter what the total purchase is and if you are buying a large item have someone with you to load it or you will never get help loading it unless their is a customer that after waiting over 15 minutes decides to help because you never get an employee to help.
                        by
                        • Verified Purchase
                        This store has very knowledgeable employees and they are very willing to help you find what you n...
                        This store has very knowledgeable employees and they are very willing to help you find what you need. I travel miles to this Home Depot instead of shopping our local Competitor because of the service the employees provide.
                        by
                        • Verified Purchase
                        • Recommended
                        This store is AWESOME! The employees are very friendly and helpful. Buy everything you can from h...
                        This store is AWESOME! The employees are very friendly and helpful. Buy everything you can from here.
                        by
                        • Verified Purchase
                        • Recommended
                        after such a bad experience at the tractor supply store in painted post ny this home depot store ...
                        after such a bad experience at the tractor supply store in painted post ny this home depot store has restored my faith in true customer service.
                        by
                        • Verified Purchase
                        • Recommended
                        I was warned about home depot and I should have listened, Corning NY store ridiculous, entered st...
                        I was warned about home depot and I should have listened, Corning NY store ridiculous, entered store to purchase tub and surround,no surrounds on hand for the tub wanted,only tub on hand was fractured in the corner,ordered new tub and surround on the 17th,told to pick up on the 23rd,returned on 23rd to pick up,associate tried to pass the original broken tub on to me,I refused to take the tub,no other tub on hand,had to wait for a new tub to be delivered to store,here it is the 27th I return to store to pick up a new tub,box looks new and undamaged,I get tub home unload tub into house open box to inspect tub and this tub is damaged in the same place as original tub in store on the17th, so to my thinking this tub was placed into a newer box that was not damaged and passed onto me,called to speak with store manager and manager was not available,I am awaiting store manager to call me tomorrow,this is completely unacceptable business practice. Not happy at all with experience.
                        by
                        • Verified Purchase
                        This store has the most helpful and caring employees, they always seem ready to share their knowl...
                        This store has the most helpful and caring employees, they always seem ready to share their knowledge and experience and give tips for success. The store is very well cared for, clean and well organized. I was even directed to another store because Home Depot did not carry (at any store) the specific item I needed...the associate checked two other stores...super customer care!
                        by
                        • Verified Purchase
                        • Recommended
                        The Information given to me by employees was most helpful save me a lot of time in gave me cheap...
                        The Information given to me by employees was most helpful save me a lot of time in gave me cheaper tools Which were better to use The advice I got help me save money also Joy shopping there
                        by
                        • Verified Purchase
                        • Recommended
                        My shopping experience was varied but in the end, Betsy and Aaron made my day! They were the cus...
                        My shopping experience was varied but in the end, Betsy and Aaron made my day! They were the customer service representatives that went above and beyond to be certain I had the product I wanted and that I was a satisfied customer. They were friendly and very helpful. Truly an excellent shopping experience.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        People are throwing their disposable facemasks onto the ground or leaving them in the carts. I d...
                        People are throwing their disposable facemasks onto the ground or leaving them in the carts. I don't know if there is a waste basket at the checkout because I only went into the garden section. Used facemasks are lying in the used carts and on the ground. Sorry for all that!
                        by
                        • Verified Purchase
                        • Recommended
                        Only one checkout open. A long line at self checkout. People go to shop, not to work at checkin...
                        Only one checkout open. A long line at self checkout. People go to shop, not to work at checking themselves out. Isles blocked. Had to wait 20 minutes to get someone to mix paint for me. Customer before me walked out at paint department. Not at all impressed with Home Depot. I see why people like to shop on line. If they want to bring customers in, clean the store, open checkouts and hire people.
                        by
                        • Verified Purchase
                        1 found this review helpful
                        Great customer service! Joe Ashley in paint dept is very knowledgeable and friendly. Store well s...
                        Great customer service! Joe Ashley in paint dept is very knowledgeable and friendly. Store well stocked and clean.
                        by
                        • Verified Purchase
                        • Recommended
                        Convenient location. Well stocked. Very helpful staff!
                        Convenient location. Well stocked. Very helpful staff!
                        by
                        • Verified Purchase
                        • Recommended
                        Nice store, ya'll put a bit far from my home , but... The folks that work there are all pretty fr...
                        Nice store, ya'll put a bit far from my home , but... The folks that work there are all pretty friendly and helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        Amanda goes above and beyond to help customers. She is always available to help you find what yo...
                        Amanda goes above and beyond to help customers. She is always available to help you find what you need
                        by
                        • Verified Purchase
                        • Recommended
                        Was to this store on Sunday, only to find out that there was no one working the pro center that d...
                        Was to this store on Sunday, only to find out that there was no one working the pro center that day. That they only have people working Monday thru Saturday. This store use to have associates that would go out of there way to help customers, that was the reason we would drive the 45 minutes to this store. SAD!!
                        by
                        • Verified Purchase
                        Showing 1-30 of 407 reviews

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                        Pro Service Desk

                        (607)254-4002

                        Mon-Sat: 6:00am - 10:00pm

                        Sun: 8:00am - 8:00pm