#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)371-2490
Tool & Truck Rental(773)371-2480
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Location
200 W 87th St #232
Chicago, IL 60620
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Customer Store Reviews

  • 4.4 out of 608 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (608)
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Showing 1-30 of 608 reviews
Cash Register Pin Pad
We need Apple Pay and tap at Home Depot!
by
    • Recommended
    Thank you for your good service
    Kay was very helpful, I really appreciated his assistance.
    by
      • Recommended
      Love this store
      I went to Home Depot at 200-232 W. 87th, this is my home store. I shop there when needing something to get the job done, but you can have some workers that will help and some that are so unprofessional and don't seem to want to help at all. I was there getting Ajax dish liquid and Mr. Clean but I needed other items, so I walked at the end of that aisle and saw a young man, there ask for help looking for painting items and deck nails, he just brushed me off and I felt that was very unprofessional. he didn't seem to know where the items where, instead of asking someone else to help him help me he told me someone was calling him and walked away, his name is Eric. so, I walked until I found someone else to help me and found Martin who was very helpful, he walked with me to what I was looking for but didn't know that department, so he took the time to find Ranette who provided me with the help I was looking for thank you Martin and Ranette for your great customer service and also thanks to the manager when brought to her attention handled the matter in a professional manner even though I experienced the unprofessionalism of that young man that won't stop me from continuing to shop there because in spite of it all, there are still good employees there.
      by
        • Recommended
        JC
        Even though this HD is one of the most busy ONES I’ve been the quality and support they have is amazing thank you FOR EVERTHINV
        by
          • Recommended
          Good
          My sump pump fit perfectly
          by
            • Recommended
            Workers
            It would be nice to just once go in this particular store and be greeted with a smile and have people that are there to work for the check they receive not standing around talking not on your phone not friendly mad because you're at work! That would be really nice to experience that once or twice at this location
            by
              Professional Customer Assistance
              My shopping experience during this visit was much better compared to other improvement stores due the amazingly professional assistance of one of your associates by the name of David K. Without asking for help, he offered to assist me and ensured I had a complete understanding of the tools I was interested in purchasing. In addition to assisting myself, he was able to also assist other customers simultaneously who approached him for assistance without neglected my requests.
              by
                The sales lady was great and the delivery
                It was a great shopper experience. However, I did not like the debt machine, which would not let me use my Home Depot car, which is in good standing. I would have paid for more products / USA, Chicago, IL 8700 S State ST
                by
                  Shopping was a pleasant experience
                  Found product easy, thank you
                  by
                    This Home Depot is super crowded and a little chaotic however, I still love it!
                    Home Depot is proven time and time again to be user-friendly when it comes to Property Managers real estate, investors and general contractors. I am able to send my workers to the store and make purchases on my behalf using my Pro account. When I do go, I always stand in the owls and meet like my people as we talk about the projects we’re working on. This is a very cool store. What they need now is a little workshop nearby.
                    by
                      • Recommended
                      Horrible Service
                      I saw something online at their site and it said it was available at that particular store. I get all the way up there. I can't find it. I ask for help and was given the run around. I got mad and left. I won't return to that site again until I hear from someone that they've changed for the better
                      by
                        Great Customer Service!
                        The Customer Service Desk is always attentive and helpful. They go over and beyond all the time, especially Lynn. she always helps me with my projects.
                        by
                          • Recommended
                          Staff
                          Cashier Ruby was excellent in helping me.
                          by
                            • Recommended
                            Store mananger
                            Izzy Avila was super helpful and made my visit quick and enjoyable.
                            by
                              • Recommended
                              It great to visit
                              Everyone was very knowledgeable and helpful great service
                              by
                                • Recommended
                                Handsome James
                                Delighted with savings and overall prices
                                by
                                  • Recommended
                                  Top notch customer service
                                  I visit this store often. I commend them on continually having employees that are always willing to help and answer questions and solutions for decor projects. Keep up the great work.
                                  by
                                    • Recommended
                                    Great Home Depot
                                    Everybody was very friendly
                                    by
                                      • Recommended
                                      I couldn't do anything right...
                                      I had to return something and the employee barked at me that they needed to see the receipt as I was pulling it up on my phone. I was able to find what I needed right away but then tried to find a self checkout - which there are none - you are herded into a will-call line a mile away until an employee could assist you with the checkout process. I was barked at again for not moving up fast enough and that the credit card machine was broken and I needed to hold my card in while it processed. I was returning a $4 part that was not needed and buying a $4 piece, coincidentally, for a new project. Next time I'll eat the loss, instead, and stick with my home store.
                                      by
                                        Sale cashier service is horrible!!!
                                        This particular Home Depot has more rude and lazy staff than most. If it wasn’t so close to home before going into work, I would never stop by here. Some cashiers should be stocking, and not interacting with customers. ( one of the names is Denise)
                                        by
                                          Great customer service
                                          The customer service at this store is always great!
                                          by
                                            • Recommended
                                            Slight change in the staff approach this trip.
                                            The cashier and the helpfulness of the garden staff. Sile and kind eyes from cashier and thoughtful product reference and willful extra step from. The garden staff.
                                            by
                                              Checkout Sucks
                                              Line at checkout stretches almost the length of the store as management will not let customers use self checkout independently. You've been warned...
                                              by
                                                Smooth Sailing
                                                I bought lanyards and I'm happy they're right in my neighborhood. Special thanks to Ella, the cute cashier.
                                                by
                                                  • Recommended
                                                  Great place to shop
                                                  I live this store. Thx Izzy
                                                  by
                                                    • Recommended
                                                    Great Customer Service!
                                                    I made a large purchase of drywall and received Great Customer Service from Mr. Charles, Chiquita and Carla Anderson Stewart. The trio was very friendly, patient, and helpful.
                                                    by
                                                      • Recommended
                                                      Cashier
                                                      Cashier Ms. Genita made my day, with her friendly bubbly personality. I woke up with the frown on my face up until Ms.Genita checked out my purchase. She actually turn my frown upside down to a smile.
                                                      by
                                                        • Recommended
                                                        Parking lot
                                                        Too many people standing around the parking lot.
                                                        by
                                                          Looking great!
                                                          This is once again, my favorite Home Depot. The lot was clean, and there wasn't sketchy foot traffic in the lot like I had seen in the past. Great selection of outdoor plants too. I'm going back later this week.
                                                          by
                                                            • Recommended
                                                            Exceptional Customer Service!
                                                            Tametta was my cashier and she had a pleasant and welcoming attitude. She even helped me find a product that was listed “out of stock” on the website! Her customer service was exceptional and because of her I’ll be coming back to this location to buy more products for my home! Home Depot is lucky to have her! Thank you Tametta!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 608 reviews

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