Reviews for Dearborn Heights #2710

I asked 3 employees where I could find a product and I looked in the isle they said it was in, but, I couldn't find it! The 3rd time was the Charm, because I showed another employee a picture of product I was looking for, he looked it up on his work phone walked me Over to the area and Boom, found my Homeywell Air Purifier filter refill! So Awesome! I was shopping with my 15 yr. old Autistic son and he gets kinda irritated when our shopping trips are too long! Thankfully, he was only slightly upset today! He gently grabbed my hand as if to say, it's time to Go Mom! By that time the product was found and all was well!! I realize that the store app could've helped me find it, but I couldn't use it with my son, with me, he doesn't like to stand in one place for too long!

I’m glad for Jamie. She’s always pleasant and considerate and professional.

Good very nice people

After checking online, I found the item at the Dearborn Heights store. I visited the store but couldn't find it. They sent me to the customer service, where there was a line with only two people, yet I waited 30 minutes. There was only one person handling both refunds and customer service. This person placed an order for me, and I paid for delivery. However, the delivery was never sent. When I called, they claimed that I had canceled the order. While I was talking to the representative, she put me on hold indefinitely, as if no one was talking to her.

99% of this location is AWESOME, from most of the staff to location of tools and merch. Just be careful your not in a huge hurry when dealing with certain "employee". Just watch out for for a certain cashier with her cell phone out and her elbows on the counter top, and your good.

Courtney H. Has a great costumer service, very kind and polite

Store was clean and neat. Checkout clerk was very helpful.

Bill in electrical and Anthony Peeples were extremely helpful in locating the items I needed. This store is by far the cleanest I have been in.

I love this Home Depot. The employees are friendly, knowledgeable, and polite. Most of the customers are also polite. The store has everything you need and is always stocked with its products. The employees also give great advice, even at the risk of you not purchasing a product or renting a tool until the proper time.

Whenever I go into the store, everyone from the customer service upfront to someone someone on the sales floor knows exactly where to look for the item I masking about

This store is well managed despite its occasional staffing challenges. In particular, cashiers and flooring department personnel are great.

The service is always good here. I usually go in the morning. Antoinette has helped with things on several occasions.

This place usually doesn’t have anything your looking for and no one likes to help

Courtney was a delight. She was helpful beyond her means. Thank you Courtney for all the help. You are amazing.

The staff are very helpful and knowledgeable.

always glad to visit home depot at that location.

Very disappointed with this store. Waited over 30 minutes and asked 3 different associates for a simple stocked item to be brought down. This is the same store that sold me a Webber Genesis Grill that was so poorly assembled that I spent several hours with Webber customer care to resolve all the issues like the ignitor not being connected and the display temperature panel cord wrapped and hidden behind the firebox so the employee that assembled did not have to take 2 extra minutes to do it write.

They are always there to help. Greet you when you enter and say good bye when you leave. And look you in the eyes.

Sheridan and Lawanda were excellent

3rd visit to this Home Depot and all 3 times I received superior floor support!!

Absolutely a great shopping experience! Great service and they had everything I was looking for!

The young man loading the soil has a very professional demeanor. Very thoughtful.

I was very grateful for a young man, Jace that helped me find what I was looking for and even helped me load 12 bags of mulch and potting soil. Jace was very professional, friendly and a hard worker. Success is in his future, much deserved! I hope Home Depot recognizes him!

Good to shopping for you

I was looking for a new ceiling fan/light as mine quit last night. The one I initially wanted was on sale and within my budget. I'm a senior citizen on a very fixed budget and this was an unexpected expense to say the least. Plus I have to pay an electrician to switch this out for my old one. The young sales employee showed me a few others but all were out of my price range which was disappointing. I have an appoint with an electrician to do the work. I found another fan I liked, but it was a little out of my price range. The young lady said she's see what she could do and she was able to bring the price down to match the first one I liked that is out of stock. I was stunned. I'd never had anyone do or try to do that for me before, anywhere!!! Then to help even more, when I checked out, the cashier said she could save me $25 if I opened a credit card with Home Depot which I did. I was thrilled with my shopping experience at Home Depot today. Thanks to those two great ladies. The young lady that helped me in the lighting dept had a Z on her Home Depot uniform. She told me her name, but I'm sorry, I forgot what it was. She did say she'd been working there for 2 years but she really knew her stuff. She was extremely helpful. I will look for her again, next time I'm in the store.

Rayyan was so nice and helpful.

Junior helped me and my Husband pick out the product based off our details. He's a great fit for the Department in this Community

I purchased the large bottle of Liquid Gel Drano and it work wonderfully and I also love your papertowells

Jackson is one of the staff at this Home Depot. He helped me and answered the many and many questions I had. Excellent work Jackson. Well done. Thank you for your help.

The best. Very helpful all of them