#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)433-5881
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2912 S Elm Eugene St
Greensboro, NC 27406
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 421 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (421)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 421 reviews
Great service and loading team
I got a great deal on a dented refrigerator. It was marked down from $3,000 to $1250. Just over $1300 after tax. Got it home and installed it. 3 days later, this baby is running perfectly. A young lady named Dee sold it to me and she got 2 loaders to help me load it on my truck. I am absolutely satisfied with the way I was treated. Everything was textbook smoothly executed.
by
    • Recommended
    Disappointed with overall purchase
    Disappointed with check out took over 1 hour and still charged more than suppose to and staff walk out. Delivery was also a disaster
    by
      Great store and staff
      The store is always clean and neat and I find everything I need when I always come to this location
      by
        • Recommended
        VIP Pro Support team
        Anthony, Cedric and the team available for VIP Pro Support are amazing. Besides the discounts I can get with them are simply awesome.
        by
          YAZMIN is THE RUDEST MOST ARRAGANT CASHIER EVER!
          The cashier yasmin was so rude, refused to look up a sku for me, and wasn't going to sell it to me then when I said there was no sku on it and it was the last one, told me to "go get it", when I came back with sku on my phone she demanded I "read it" to her. I got upset and then she said, "I needed to get saved" and then gave me the receipt and told me to "come back with a better attitude." I have NEVER EVER dealt with a more arrogant, out of touch cashier in my whole life. She needs to be fired immediately.
          by
            Pleasant and knowledgeable staff
            I ordered entire kitchen cabinet set, plumbing fixtures and other related items. I am still in the the process of installing cabinet and renovating kitchen. Wish I had a photo now but will share when completed.
            by
              • Recommended
              Great customer servie
              The young lady was so helpful and patient with our return and reorder!
              by
                • Recommended
                Associate experience
                If you need appliances just ask for Joyce. A great home depot associate. One of the best experiences I have ever had.
                by
                  NO Help
                  Will not shop at this store again, paid for items in Garden center( Pine needles) , but no one ever showed up to unlock the gate, so I could get the pine needles.
                  by
                    Washer and dryer experience
                    We went to look for a washer and dryer stacked with in 20 minutes we were setting down with our sales person Joyce checking out we had gotten washer dryer and a microwave thanks
                    by
                      • Recommended
                      Fully stocked
                      Needed some supplies to make some carpenter bee traps. The lumber was very reasonably priced and had the size I was looking for (6ft. 4X4). Plus free cuts.
                      by
                        • Recommended
                        Great customer service
                        Dawn is most helpful - friendly and knowledgeable.
                        by
                          • Recommended
                          Great Customer Service
                          Maria in the paint department was amazing (1/27/23)!!! Maria was kind, patient, soft spoken yet very good at her job. Kudos Maria, keep up the great work!!
                          by
                            • Recommended
                            Customer service
                            Collin, Taylor and Joe were awesome and attentive to my needs and extremely friendly!
                            by
                              Great Prices!
                              I went to this store today, the clerks were so helpful and they had great prices on 2 beautiful Christmas wreaths that I bought!
                              by
                                • Recommended
                                Super nice employee!
                                I was returning a product that we ended up not using in our new home (never opened). The customer service rep was excellent! He gave quick, pleasant, and professional service. We were in and out in minutes, and the transaction was very pleasant.
                                by
                                  • Recommended
                                  Super customer service.
                                  Joyce in appliances was exceptional as were the customer service team. Great staff and products.
                                  by
                                    • Recommended
                                    This store have an amazing stuffing.
                                    They care about customers a lot! Yeni was so helpful
                                    by
                                      • Recommended
                                      Great service
                                      Yeni was very helpful and so kind
                                      by
                                        • Recommended
                                        Awesome
                                        I like this store and I’m happy to buy my home supplies over here as well
                                        by
                                          • Recommended
                                          Have what you need.
                                          We needed a new electric range. They had exactly what we wanted.
                                          by
                                            • Recommended
                                            Rosa
                                            Just bought my vacuum and Rosa who worked on 3/15 was amazing. Great customer service.
                                            by
                                              • Recommended
                                              Excellent Customer Service
                                              Sharana at the Self Checkout provided exceptional customer service and I had to write a review about it, Thank you Sharana for helping me with a smile.
                                              by
                                                • Recommended
                                                A Simple Key
                                                The employee whom made my car key did a tremendous job. And the price was unbelievable.
                                                by
                                                  • Recommended
                                                  Great experience with helpful polite staff.
                                                  Great shopping experience with very polite staff throughout the store.
                                                  by
                                                    • Recommended
                                                    Great People
                                                    Bought a new washer today price range good product good
                                                    by
                                                      • Recommended
                                                      Amazing Customer Service!!!
                                                      I had a problem from a online order that I had placed a couple months back and the whole team at the southelm Home Depot in Greensboro spent time with me trying to resolve this situation. I've never seen any staff from any store be so thorough and understanding to help me out no matter how long it took to make the situation right. What I had failed to get resolved over the phone was handled by the help of these staff plus Jamellia from homedepot.com. Rosa - Manager, Rheasa & Dee - Appliance Spec
                                                      by
                                                        • Recommended
                                                        Outstanding Shopping Experience
                                                        I was greeted immediately by Alexis when entering the store and escorted to the hardware department for the services required for my needs. James provided service and paged Charles to assist him. They both completed the task speedily and professionally.
                                                        by
                                                          • Recommended
                                                          Ridiculous
                                                          I think it is ridiculous to ask customers to check out at two different places if they want to buy gift cards. Any other business you can check out at a register with your product and purchase gift cards. To ask me to pay for product at one register then go wait in line at customer service to purchase gift cards is ridiculous.
                                                          by
                                                            Great Customer Service
                                                            Great customer service from the pro desk
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 421 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              4425 W Wendover Ave

                                                              Greensboro, NC 27407

                                                              6.09 mi

                                                              Tool & Truck Rental

                                                              (336)218-7420

                                                              Pro Service Desk

                                                              (336)218-7454

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3215 Brassfield Rd

                                                              Greensboro, NC 27410

                                                              7.68 mi

                                                              Tool & Truck Rental

                                                              (336)545-4407

                                                              Pro Service Desk

                                                              (336)545-4404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2300 N Main St

                                                              High Point, NC 27262

                                                              13.23 mi

                                                              Tool & Truck Rental

                                                              (336)888-0410

                                                              Pro Service Desk

                                                              (336)888-0404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm