Reviews for Eagan #2813

It's great store to shop with big parking lot

Always a great place to shop! Nice staff and clean store.

Came in to return a couple of items and to pick up an online order. Associates in the customer service area were very friendly and helpful. Service was quick.

Dereck was awesome! So friendly, caring and knowledgable.

From the moment I entered into the store it was very well maintained, all the products that I needed were plentiful I was met with such friendly helpful professional attendants.

Fine and convenient store

Average is where I'd rate everything at this store. Decent prices, management seems capable, selection could be a little better. One employee named Gabe C. Was super helpful when I needed help loading my new tool chest In to my truck. Very well spoken, polite young man. He is a vibrant splash of color in an otherwise bland roster of associates. Great Job!! Thank you so much for your help Gabe C. Your customer service skills will make a returning customer outta me for some time to come.

Cashier Gabe was very friendly

Associates helped me quickly find what I was looking for. The items were heavy so they loaded them on a cart and into my van. They were genuinely friendly. The cashier was warm and welcoming. The store was clean and organized.

Was almost run over by a fork lift by the paint section. Seconds later asked an employee who was walking by himself towards me where the batteries were located- told me he could not help because he was helping someone else - sorry, Although he was by himself

The employee who helped us in the Garden Center, Mike Wills, was extremely knowledgeable & helpful. He immediately showed us Exactly what we were looking for & made sure we saw everything that matched what we had told him we were looking for. He made our trip as efficient as it was successful - something not often found in @ garden centers.

I had been searching for a Honda lawnmower that was impossible to find. This store had one, a display, which they normally would not sell. However two employees took it upon themselves to intercede with the manager on my behalf and they made an exception and I got the lawnmower. I hope they get more in for other customers.

I was helped by Martin and Francisco in the garden area. They went above and beyond Normal expectations of a general customer. They were quick, friendly and attentive and help me lift close to 1500 pounds of dirt

Weekend shopping at the Big Box Stores does not always find the most helpful staff. Not true at Eagan Home Depot. Paul in the Garden Department was second to none! I will shop there just because of the experience we had with him.

Great location and never have to wait. Great Customer Service and Great Product Selection. Parking is good too.

I have been shopping at this store for several years. The staff is always knowledgeable and responsive to my needs. So much so that I really do not need to shop anyplace else for my home needs.

The store was very clean and I was immediately greeted and directed towards my intended purchase by a very kind employee. Great selection of indoor plants- I found everything I needed and more! Derek assisted me in the check-out and put my succulents in a box so they would not be damaged in-transit. Another employee (I didn't get her name, but she had glasses and I loved her jeans) looked up another product for me I was asking the cashier about and directed me towards to location for my other purchase. I don't go into home improvement stores often, and this was one of the best experiences I've had.

Employees Kaiser and Cheryl were very friendly and helpful when purchasing our refrigerator.

Bob, in lumber, is great.

I find your employee, Dan Dancer, one of best people to help customers that I have had in a long time. What a gem......

My sales person, Paul Reeb, was very helpful and made sure that I got the best price and any available discounts on my purchase of a tool chest.

This store is pet friendly which was the most important thing in my book! But also the help I have received at this location while trying to figure out what I need for my first home project has been amazing!

I was in the store for less than a minute in the light bulb set when an employee greeted me and asked me if he could assist with anything. I was in need of some help and I got it. My next stop was in HVAC and after approaching a cashier for some assistance, an associate was summoned and he pulled a case of filters down out of the racking. This was all in a matter of minutes. I then searched for garage door lube but was having no luck. The same associate that helped me with filters saw me in my dazed state and asked if he could help. He then took me to the aisle and showed me my options. I was out of the store in ten minutes. This level of customer service is refreshing and I am very appreciative. Kudos to staff and management at this store.

Always a good experience especially in the paint dept!

An employee by the name of Darrell Zerwas was extremely helpful, friendly and knowledgeable making my shopping experience very satisfying.

There is a guy named Charles Cruise that works in the lumber area. He knows his stuff and has very helpful ideas. Everyone is really polite and nice.

The store was very organized, the employees I talked to were very helping. Good shopping experience.

I called the Eagan MN store on the afternoon of Dec 18, 2020 to inform them the vanity/sink combo my husband and I purchased that morning only had the vanity, the sink top was missing. The Eagan MN afternoon Manager, had located another vanity/sink combo and he said it could pick up the next morning at the front desk. The morning of Dec 19th, I arrived at the Eagan store to find the vanity/sink combo wasn't at the front desk. Associate, Rose at the return desk indicated there wasn't any vanity/sink combo up front, nor did they have any in inventory at the Eagan store. I was frustrated. Rose went over and beyond to make it right for us, she found the vanity/sink combo at another location. She had it picked up from the other location and delivered it to our home. Thank You Rose for turning our bad experience into a good one. Bravo!

Overall, we had a good purchase and installation experience.

I always find my project shopping successful and satisfying at the Eagan, MN Home Depot.