Reviews for Eastwood #880

The store is always clean,the employees at the Service Desk especially the man name Theopolious was exstreamly helpful in helping me set up my account and it was easy finding an employee walking around to help you . I would recommend this store to anyone.

Friendly, helpful associates.

DeAndre was an amazing cashier!

This was the first time being in a hardware store and seen those many employees to ask for help this was unreal to me

12/31/20- Today we had an amazing experience when we purchased a large rolling tool chest! Several team members went over and beyond helping us get it loaded! They all had great friendly personalities and wonderful teamwork! Their names were Jamie, V.J., Ron, Demond, and Shunny! They all need a pat on the back and recognizing for making your customers feel so welcomed!

Store is very convenient clean and well stocked. Just have to run some one down to get assistance when I cannot find it myself.

Staff is always friendly and helpful. We love Home Depot - especially this one because of the convenient location and helpful staff:)

This location always has sufficient stock of the regular merchandise, along with frequent promotions of seasonal or new items. The employees are always helpful and friendly. This is definitely my favorite store!

Wish there was a Home Depot Store near my city. This is the nearest store to my location. (35071) Please consider a store for Gardendale, Al. 35071 !!!!

I shop at this location more so others because the people s are so helpful.

Store was clean Associates nice, friendly and very helpful.

EMPLOYEES ARE VERY RUDE

Good neat store with helpful employees. Sometimes in the late afternoon, however, there is nobody to help on the floor. To be fair, it is not unique for this type of stores.

So happy to see this Home Depot enforces face coverings!

Great experience at this store! I was greeted when I entered the store and the person working self checkout greeted me, cleaned the area when I walked up, and helped me scan my items. She was incredibly helpful and friendly.

Love Home Depot...normally everyone is great! See Carlos - he went above and beyond to help me

Very Friendly and he;lpful Staff

The associates were very helpful and kind. The store looked amazing!

I was greeted by the store manager, Damon, in a little bit of an unusual situation, as I was driving a powered shopping cart, due to not being able to walk because heart failure. I was also not wearing a face covering due to the breathing problems associated with it. In spite of all of that, I was treated very respectfully and friendly by Damon, as well as by Rocky, who he directed me to for a refrigerator sale. The whole staff treated me very respectfully and friendly as I travelled throughout the store on my “go kart”, and made sure I easily found anything I was looking for. The aisles were well-arranged and neat, which made driving through the store very easy. The staff helped me by loading everything I bought in my vehicle, due to my medical condition. Damon, himself, actually helped load, which makes me believe that he is a manager that leads by example. Top notch customer service! One of the best retail experiences I have ever had! Will return again soon!

I am always impressed that the area behind the straw, is kept clean and swept. There are woodlands that join the back area, as well, a road that makes that area usable as an exit. There is absolutely, never any trash from that area to the street, Crestwood Blvd.

This store is one of my favorite stores on this visit I only gave average ratings because I only needed charcoal and lighter flood. Didn't require assistance from store associates. Normally if I need help the employees are very friendly and helpful. The Eastwood (0880) store is a great location.

I received excellent customer service when I visited the Eastwood store in Birmingham Al.

Thank you for hiring more associates in the store.They assist me with finding items due to decrease eye sight. They greet me with their pleasant voice and I don’t feel rushed when I check out. You always have the items I’m looking for and I don’t have to wait for shipment to come in. The store was appealing, neat and clean. You could walk safely through the isles without any harm.

Thank you , I found everything I need ed

Best customer service (from several employees) we have ever experienced at a Home Depot!

Very friendly and knowledgeable employees.

Joann, a garden employee, made the visit very unpleasant that morning. My family and I purchased landscaping items from the garden section of the store. Joann was having a conversation with a male visitor and she left a water hose and flower cart in the walkway of customers and their carts. We had 2 carts and I bent down to lift the bottom of the carts over the water hose. As I was doing this, Joann and her male visitor began to laugh (not sure what the laughter was about). After I got both of my carts around the flower cart, I then decided to go through the front door to speak with a manager. My family loaded up our vehicle. Before making it into the store, Joann yelled to me that her manager's name was Danielle. I then asked for Danielle after entering the store. Danielle and I walked outside to talk and when Joann saw us she began talking loudly and walked towards us. Danielle asked her to go back to her station and she would speak to her after she spoke with me. Joann began laughing again before turning around and walking back to the flower area. I would have just left the incident in the hands of Danielle, Joann's manager, but after Joann began walking towards us, talking loudly, and had to be told 3 times go back to her work station, I decided to report that entire experience to someone outside of Danielle. She just showed very little respect to her manager in that moment, not to mention my experience with Joann before Danielle even came out. I won't return to that particular Home Depot because of that experience. Hopefully, Danielle was able to speak to Joann about professionalism, keeping walkways clear for customers and carts, and helping customers when they need assistance.

The cashier Vicky at self checkout has a very nasty, unprofessional attitude.

These folks are friendly and helpful. They will help you with self check out if you look lost , as i always do..They will leave their department to help you find something. AAA_+++, If something has moved, they know where to look. I see the same faces a lot because they keep their work force. I love this store!!!!

This store was extremely clean and the employees were welcoming and inviting. I like shopping here.