#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)280-3402
Tool & Truck Rental(281)280-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18251 Gulf Freeway
Webster, TX 77598
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Customer Store Reviews

  • 4.6 out of 588 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (588)
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Showing 1-30 of 588 reviews
DELIVERY
They left the 10 bags of soil at the edge if the yard almost on the side walk . Was plenty only one car was in the drive way I'm glad is only soil that one will stole. Thanks home depot you nailed again.
by
    Friendly service
    I purchased a clearance item, last one with an open box. I was reminded to make sure the parts were all there
    by
      • Recommended
      Home Depot Webster Emploee's are great
      The employee's at the Webster TX store are always helpful :)
      by
        • Recommended
        Makita
        Like the Makita accessories that are there.
        by
          • Recommended
          No customer service
          I wandered around the store for about an hour but was not once greeted or approached by an employee to offer assistance. This was my first time in this location. The only interaction was after I checked myself out. I was asked to complete a survey online for a sweepstakes entry.
          by
            Great employees all over the store
            I visited the Webster Home Depot recently and I was thoroughly impressed with the positive demeanor and good work by the employees. Specifically, Stacy and Victoria wer working hard to positively optimize the customer experience at this store. This location is obviously managed very well.
            by
              • Recommended
              Always have good tools there.
              Enjoy walking around looking at items.
              by
                • Recommended
                Great employees
                Randall was very helpful and efficient
                by
                  • Recommended
                  Purchased fence material
                  Great store! the people I interfaced with with excellent! - they were friendly and professional.
                  by
                    • Recommended
                    I went to the Home Depot on El Dorado & I45 and thir Elyse’s wee very helpful and knew their products that I needed help with.
                    I will continue shopping with this location!
                    by
                      • Recommended
                      Lady who helped me in the tool department
                      I forget her name. Lehing maybe. She was a very friendly person. Easy to talk to. I enjoy her help.
                      by
                        • Recommended
                        VERY FRIENDLE, HELPFUL AND COURTEOUS WORKERS.
                        BE FOREWARNED AND BE READY TO BE GREETED WITH KINDNESS AND HELPFULNESS BY THE WORKERS THERE, EVEN WHEN YOU DON'T ASK FOR IT. THEY ARE ALWAYS READY TO ANSWER YOUR QUESTIONS FOR A PARTICULAR AREA IN THIS BIG STORE. TODAY I SAVED OVER 30% ON MY PURCHASES AND EVEN THE SIGNS HELPED ME ON THAT SAVING WHICH I CONFIRMED WITH THE HELPFUL WORKERS THERE. KEEP IT UP AND GOD BLESS AMERICA AND GOD BLESS HOME DEPOT.
                        by
                          • Recommended
                          Always clean and easy to find items
                          Kristian was friendly and speedy @ check out
                          by
                            • Recommended
                            Great Selection and Exceptional Customer Service
                            I bought garden bedding stones and pebble stones for my flower bed. They look beautiful! And also a worker named Jimmy helped me from start to finish!
                            by
                              • Recommended
                              Amazing customer service!
                              Victoria T . was so helpful! She answered all of my questions and truly made my shopping experience better!
                              by
                                • Recommended
                                Awesome Customer Service
                                Manager, Ricky, was extremely helpful and willing to assist in making sure we left the store with the product we were interested in. He was very friendly, attentive and extremely helpful. The cashier, Adrianna, was also very pleasant and help us check out in a timely fashion. Would definitely shop at this store again.
                                by
                                  • Recommended
                                  Great customer service
                                  Bought some things for household cleaning and improvements
                                  by
                                    • Recommended
                                    Customer service
                                    Customer service was tremendously helpful and fast.
                                    by
                                      • Recommended
                                      Found what I needed
                                      Open during freeze weather
                                      by
                                        • Recommended
                                        Great Employee
                                        Rose Steele was very helpful and a pleasure to work with.
                                        by
                                          I like shopping at Home Depot.
                                          I like shopping at the Home Depot in my neighborhood and all the other Home Depots in the Houston Area or the Texas Area as well. All the stores are very consistent with their products. I always know what to expect at any Home Depot I shop at. Home Depot is always my first choice for home improvement products. And I can find what I want on line before I go to the store or I can just have it delivered.
                                          by
                                            • Recommended
                                            Have shopped here for years.
                                            Overall I like the store. Easy access. Good parking. Wide variety of merchandise. Friendly employees. Sometimes there might be a difference between merchandise shown in stock on website and what is actually in the store.
                                            by
                                              • Recommended
                                              Hit on by woman working in plumbing
                                              Please just do your job
                                              by
                                                Le Ping is very helpful and knowledgeable
                                                Le Ping went out of her way to help me make some keys. She is professional, friendly, fast, and knowledgeable. My trips to Home Depot are always good, but this time was even more so. Le Ping is a great representative and associate of Home Depot. Thank you Le Ping!
                                                by
                                                  • Recommended
                                                  Weird Cashier
                                                  Cashier kept asking questions I wasn’t necessarily comfortable answering and when I said that he proceeded to say “it’s not that big of a deal”. Definitely felt more uncomfortable afterwards.
                                                  by
                                                    Employees at Home Depot ( Webster )
                                                    Great employees ( Jeremy and Moi )
                                                    by
                                                      • Recommended
                                                      Great group of people!
                                                      The manager (blond, 5'4" 40s?), Carlos, and Madonna took our visit to the next level. They helped us quickly find what we needed and were warm and friendly at the same time.
                                                      by
                                                        • Recommended
                                                        Great staff!
                                                        I bought appliances at the Home Depot in Webster and I’m very happy with my whole experience. The staff are knowledgeable polite professional and friendly. I highly recommend this Home depot!
                                                        by
                                                          • Recommended
                                                          Price
                                                          Very frustrating that they wouldn’t honor the price they had displayed on their shelf. And it was even the manger that seen the item and price.
                                                          by
                                                            Frequent Shoppers
                                                            We shop at Home Depot literally every weekend, so much so that the map on my phone, regardless of where we are going, will guess that we are heading to Home Depot on Saturday morning when we get into the car. Anyway, our usual location is notorious for not having staff around and available to help and there is one particular staff member at checkout that is always there, but never wants to be there. She is over everyone. However, at this location on 45 and El Dorado, there is lots of staff around to help, and we had the most friendly, helpful checkout person, Jay, we have ever encountered at a Home Depot. He was cheerful and patient with us, and when he saw that I was struggling to wrangle the plant stakes we bought, he told me where to hold them in place and he wrapped them up for us. We were going to be back anyway, because like I said, we are there every weekend, but Jay was breath of fresh air and his help and cheerful demeaner was appreciated.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 588 reviews

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