#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)489-8824
Tool & Truck Rental(773)489-8820
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2570 N Elston Ave
Chicago, IL 60647
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Customer Store Reviews

  • 4.7 out of 526 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (526)
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Showing 1-30 of 526 reviews
Destiny is excellent employee!
Destiny is excellent employee!
by
  • Verified Purchase
  • Recommended
Extremely friendly service with knowledgeable personnel.
Extremely friendly service with knowledgeable personnel.
by
  • Verified Purchase
  • Recommended
Great store. Always clean and very friendly staff from the first person to the last. Always find ...
Great store. Always clean and very friendly staff from the first person to the last. Always find what I need when I don't they get it for me from other stores.
by
  • Verified Purchase
  • Recommended
If you're looking for a store with knowledgeable employees that will help you, this is the place.
If you're looking for a store with knowledgeable employees that will help you, this is the place.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
Clean and well organized store. Helpful and friendly employees.
Clean and well organized store. Helpful and friendly employees.
by
  • Verified Purchase
  • Recommended
6 found this review helpful
Clean store appearance with reinforced social distancing practices. Associates readily available ...
Clean store appearance with reinforced social distancing practices. Associates readily available to assist. Store manager visable at point of sales terminals assisting. Overall a welcoming experience.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The best Home Depot store in the City of Chicago.
The best Home Depot store in the City of Chicago.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
I had a great experience at the Elston Ave Home Depot. The staff were extremely knowledgeable and...
I had a great experience at the Elston Ave Home Depot. The staff were extremely knowledgeable and friendly. They went above and beyond when I needed help or had a question about a product I just purchased. I felt very safe and at ease while shopping around. The staff made my experience enjoyable and less stressful as well as putting me at ease by answering all the questions I had. I would go out of my way to shop at the Home Depot on Elston.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Amazing store, clean and well organized. Friendly and helpful staff.
Amazing store, clean and well organized. Friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
This is about their warranty process. Do not buy the Home Depot Warranty. They try their best no...
This is about their warranty process. Do not buy the Home Depot Warranty. They try their best not to honor it; and won't. When you call they do not to answer questions, the calls will also drop and you have to keep on calling to get an answer as to whether or not they will honor the warranty. When you ask someone at the store, they don't know what to say.
by
  • Verified Purchase
1 found this review helpful
Go see Rosie in hardware. Great customer service with a smile. Great teamwork
Go see Rosie in hardware. Great customer service with a smile. Great teamwork
by
  • Verified Purchase
  • Recommended
Clean and organized store, helpful and friendly employees.
Clean and organized store, helpful and friendly employees.
by
  • Verified Purchase
  • Recommended
5 found this review helpful
My cashier, Yesenia, was fantastic!
My cashier, Yesenia, was fantastic!
by
  • Verified Purchase
  • Recommended
Nice sized store, good selection of product here. Staff is very good. Store is kept in better co...
Nice sized store, good selection of product here. Staff is very good. Store is kept in better condition and better stocked than many others nearby.
by
  • Verified Purchase
  • Recommended
Extremely satisfied with the shopping experience at this Home Depot. The store is clean, well org...
Extremely satisfied with the shopping experience at this Home Depot. The store is clean, well organized the staff is friendly and helpful. I pass multiple home improvement stores to come to this specific location because i know i can find what i'm looking for, and if i have a question the staff will help me out quickly. Highly recommended!
by
  • Verified Purchase
  • Recommended
4 found this review helpful
The store was neat and clean, provided wipes and sanitizer specially in this current Covid-19 and...
The store was neat and clean, provided wipes and sanitizer specially in this current Covid-19 and everyone was friendly and helpful.
by
  • Verified Purchase
  • Recommended
Outstanding Customer Service very neat and easy to locate help
Outstanding Customer Service very neat and easy to locate help
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nora was EXTREMELY knowledgeable and helpful. She assisted my daughter and myself about concerns ...
Nora was EXTREMELY knowledgeable and helpful. She assisted my daughter and myself about concerns of plant pests. She was patient, polite and courteous. I hope she reads this.
by
  • Verified Purchase
  • Recommended
The staff were extremely helpful, knowledgeable, and answered any questions I had. They even walk...
The staff were extremely helpful, knowledgeable, and answered any questions I had. They even walked me around the store to help me picked out the items I needed without me having to ask. They knew their product and exactly where they were located. I spent hours in the store lost and confused, but the staff put me as ease and directed me in the right direction. If they didn’t know the answer, they found a resolution. They even helped me pick my tiles for my new bathroom! Thank you!
by
  • Verified Purchase
  • Recommended
The store is great (very much like any other Home Depot). One employee stood out though- Janet! S...
The store is great (very much like any other Home Depot). One employee stood out though- Janet! She was so helpful!
by
  • Verified Purchase
  • Recommended
This is the top Home Depot store I've visited over the years. Manager David provided exceptional...
This is the top Home Depot store I've visited over the years. Manager David provided exceptional service and Adrian in lumber assisted us for our needs to tackle a huge project to build custom desks for our students at a new local non-profit school for gifted education. We will always return here for our building and improvement needs. Thank you!
by
  • Verified Purchase
  • Recommended
Lex and Norma are awesome employees! Super friendly and helpful. They really went above and bey...
Lex and Norma are awesome employees! Super friendly and helpful. They really went above and beyond to help me find the last package of an item I needed. They even called my cell phone when they found it.
by
  • Verified Purchase
  • Recommended
Clean, organized. Friendly service. Only issue I have is the site saying they have more than a fe...
Clean, organized. Friendly service. Only issue I have is the site saying they have more than a few items in stock and the shelf be empty. Owell
by
  • Verified Purchase
  • Recommended
Staff was amazing, they helped and answered all my questions
Staff was amazing, they helped and answered all my questions
by
  • Verified Purchase
  • Recommended
THE HELP WAS GREAT I LIKE IT BETTER HERE THAN THE STORE BY THE BRICKYARD
THE HELP WAS GREAT I LIKE IT BETTER HERE THAN THE STORE BY THE BRICKYARD
by
  • Verified Purchase
  • Recommended
Great customer service from Kyna & Yailene. I also appreciate how everything I needed was in stoc...
Great customer service from Kyna & Yailene. I also appreciate how everything I needed was in stock. The store was clean and easy to navigate
by
  • Verified Purchase
  • Recommended
Randy was very helpful and went above and beyond. Thank you
Randy was very helpful and went above and beyond. Thank you
by
    • Recommended
    Great staff at this Home Depot! Everyone is very friendly and helpful. My husband and I also lo...
    Great staff at this Home Depot! Everyone is very friendly and helpful. My husband and I also love the location, how organized the store is, and how safe the check out process has been made during covid-19.
    by
    • Verified Purchase
    • Recommended
    This store is always neat and clean and full of employees waiting to help. The store manager Joe ...
    This store is always neat and clean and full of employees waiting to help. The store manager Joe is super friendly and helpful. Another manager there Vito is also very helpful and knowledgeable about different projects I've done at home. Love this Home Depot!
    by
    • Verified Purchase
    • Recommended
    This is the best store in the city. Staff is friendly and helpful and store is well stocked and c...
    This is the best store in the city. Staff is friendly and helpful and store is well stocked and clean. Appreciate the help that everyone offers. Great store.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 526 reviews

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