#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)984-0430
Tool & Truck Rental(541)984-0412
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1045 Green Acres Rd
Eugene, OR 97408
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 546 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (546)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 546 reviews
Zenia G.
Nice bro, got my beautiful plants there. Named after the various US presidents, Garden people always friendly.
by
    • Recommended
    Carlos customer service
    Clerk was very patient and explained in simple terms which power drill would be best for my needs
    by
      • Recommended
      Always enjoy HomeDepot
      I don't know if I am the only female that enjoys walking around looking at everything at Homedepot or not. But I always dream of everything I would like to do to my house inside and out. Wish I was handy
      by
      • DIY
      • Recommended
      Pro Desk pros
      I enjoy how I’m treated at the pro desk by both Jerry and Sherrie. They are very good at what they do.
      by
        • Recommended
        Helpful
        Jerry was helpful at pro desk
        by
          • Recommended
          Easy Shopping
          Jerry and Sherrie are awesome and always helpful
          by
            • Recommended
            JERRY WAS GREAT
            JERRY AT THE PRO DESK WAS GREAT
            by
              GREAT SERVICE
              by
                Great people.
                I shop here a lot. The pro desk is awesome, and Macy is fantastic
                by
                  • Recommended
                  Very kind & helpful employee's
                  This store is very helpful in getting what you need for your home repairs. I take pics on my phone in to show my situation & they always have the answer & give me instructions on How to fix. Im a 62 yr old woman who doesn't have a man around to do these repairs for me. So this is really comforting to me to have these professionals so close. Thank you Home Depot. ;)
                  by
                    • Recommended
                    Friendly and Helpful
                    Super friendly, knowledgeable and helpful employees - and it's easy to find one if you have a question!
                    by
                      • Recommended
                      Well stocked inventory
                      part were available to do my project
                      by
                        • Recommended
                        Great customer service
                        We bought window blinds here and other stuff for our house and had a great experience. We will continue to shop at home depot.
                        by
                          • Recommended
                          Jeannie rocks
                          Jeannie is the best checker in all of the home depots
                          by
                            • Recommended
                            Excellent Cashier
                            Lily, the cashier in the garden department is very nice and her smile makes you smile. She treats you like a customer should be treated.
                            by
                              • Recommended
                              NO discounts for veterans without cell phones
                              I am a disabled veteran and frequent shopper at Home Depot. As of 2022, they no longer give veteran discounts by showing an ID card. They now require a QR app on your cell phone. So if you do not own a cell phone you are out of luck. QR codes have personal information and this info can be leaked. I will never shop at a HD store again, NEVER.
                              by
                                great cashiers
                                Kim and Jeannie great cashiers
                                by
                                  • Recommended
                                  Great Service
                                  If you're ever at the Home Depot in Eugene Oregon come and meet Jeanie the cashier, she's as good as they get. Thank you Jeanie for all your hard work!!
                                  by
                                    • Recommended
                                    Thanks Wayde.
                                    Shopping at Home Depot late at night with a newborn isn’t my ideal Friday night plan, but friendly staff like Wayde definitely help to make it a pleasant experience.
                                    by
                                      • Recommended
                                      Had everything I was looking for!
                                      I came in to the store to find Christmas decorations, they had everything I was looking for.
                                      by
                                        • Recommended
                                        Fiona was AWESOME!
                                        Although we weren't 100% happy with the first salesperson. We found a young lady who was an absolute gem!! She was very thorough, wasn't pushy at all to sell us something we didn't want, and she made sure we left the store with what we wanted. She was super friendly and very knowledgeable.
                                        by
                                          • Recommended
                                          Pro Desk is wonderful!
                                          Everyone at the Pro desk is extremely helpful and goes out of their way to assist you and problem solve. Jerry and Sherrie is who I work with most and I recommend coming to them for any help you may need!
                                          by
                                            • Recommended
                                            Store # 4003
                                            I really like this store-it's in a beautiful location, and the employees are great!
                                            by
                                              • Recommended
                                              Plain and simple! It is my Go To store for everything.... Kassie was the best checker. Friendly, ...
                                              Plain and simple! It is my Go To store for everything.... Kassie was the best checker. Friendly, helpful, made sure I would have help loading my purchases. Also, purchased a garbage disposal from the very knowledge plumbing lady. Thank you
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Would not re-issue coupon for a same day return/exchange. I've had some pretty complicated exchan...
                                              Would not re-issue coupon for a same day return/exchange. I've had some pretty complicated exchanges in conjunction with coupons or sale prices at other big box stores and never walked away with flat out losing a discount because I originally purchased the wrong size or type of item. I'm very disappointed with the lack of any attempt at customer service. If this is a company-wide policy, it is not noted on the Home Depot Return Policy page.
                                              by
                                              • Verified Purchase
                                              There were more available employees for customers needing assistance. My sincere gratitude to th...
                                              There were more available employees for customers needing assistance. My sincere gratitude to the inventory order personnel who realized the need to order more portable air conditioners when all other stores in the area were sold out (because of the heat wave).
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              1 found this review helpful
                                              Jeannie the cashier was full of information, kind, patient, very pleasant and very helpful. In ...
                                              Jeannie the cashier was full of information, kind, patient, very pleasant and very helpful. In the past, there haven't been enough employees on the sales floor and the wait for help has been very, very long. This last trip was different. There were enough sales people and their help was quickly available. Things are looking up at Green Acres Home Depot.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Excellent service as always. Have never found them lacking. One of the very few places where cust...
                                              Excellent service as always. Have never found them lacking. One of the very few places where customer feel at home!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Well stocked, helpful employees and good prices.
                                              Well stocked, helpful employees and good prices.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              I called to make sure they had the product I needed In stock before I made an hour drive to pick ...
                                              I called to make sure they had the product I needed In stock before I made an hour drive to pick it up. Got hung up 3 times trying to reach the lumber yard. Called again and a customer service guy went and checked on the product. Said they had stock. So I ordered what I needed and purchased it over the phone. Got an email confirmation. Next morning I got a call from customer service saying they could not fulfill my order. That they were out of stock. WTH. Cost me time and money. Will nor be using this Home Depot again
                                              by
                                              • Verified Purchase
                                              Showing 1-30 of 546 reviews

                                              Nearby Stores

                                              Find Another Store

                                              808 Seneca Road

                                              Eugene, OR 97402

                                              3.90 mi

                                              Pro Service Desk

                                              (541)434-2702

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm

                                              1780 Ne Four Acre Place

                                              Corvallis, OR 97330

                                              34.71 mi

                                              Pro Service Desk

                                              (541)758-4862

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm

                                              3500 Spicer Dr Se

                                              Albany, OR 97322

                                              36.76 mi

                                              Pro Service Desk

                                              (541)812-2400

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm