Reviews for Flower Mound #6572

This store is more organized and clean than other Home Depot locations not too far away, 6 to 9 miles. We were en route home and decided to stop at this one for home security and lighting. I immediately noticed its organized view of products and available sales associates asking if I needed help. (The one we normally go to seems disorganized, not as clean and associates try to avoid helping customers.) This Flower Mound store also seems to have more in stock of what we are looking for when we need it.

Rick Fitzgerald is a strong asset for Home Depot in Flower Mound. He always has time to answer my questions about your products and to tell me where to find them. Over the years, we developed a personal friendship and update each other on the members of our families. If the items were hard to find, he would take time to walk with me to find them. I’ve notice I am not the only one that has this excellent attention, but he has it for others that visit the Flower Mound Home Depot Store. He presents a model that should be used by other Home Depot stores. Also, his associated Donna has this very helpful and friendly approach with her customers.

This store is most efficient for my needs with Construction. Angie and Rhonda at the Pro Desk are absolutely on top of their game. Utilize what Home Depot offers for pros because of them.

My husband does not help me with home improvements because he is on disability and I don’t know nothing about tools, nails, how to repair sprinkles, to buy paints, tiles.. etc hence I need to ask questions and share photos to the representatives all the time ... and always they are friendly and supportive plus My mother language is Spanish and not always I know the exact name in English... but always I buy what I need. Thank you

Great store - friendly staff and always helpful.

Go see Doug Sparks, Appliance Specialist, for any of your appliance needs. Very knowledgeable, excellent customer service skills, and a joy to work with!

I own a restoration company in North Texas and I shop at a lot of home depots in the metroplex and get great service from all. But, this one always stands out! It is that extra bit that Flower Mound location does that makes us love them!

The sales person in disposals listened to my problem and helped me select a disposal that met my kneed. He also reminded me to turn the locking ring to left and knock out the plug in the dishwasher outlet line. He saved me lots of time and frustration!

I have shopped at Home Depot stores all over the country and they are all very good, but the store in Flower Mound, TX is absolutely awesome. The associates are very helpful and knowledgeable about home improvement projects. I have moved 50 miles away and still go to this Home Depot store even though I pass three of them to get there! I just schedule my purchases. I have used online services, which had very helpful people, but I still like to look and touch the products before I buy them.

It was really nice that there was an employee around to help me find what I was looking for.

Best Employees of all the Home Depots!

The staff here are very friendly and helpful!

This Home Depot has the best customer service and most knowledgeable people!!!

My cashier was very friendly, i will be back again

Customer Service is very friendly and helpful!

I love the fact that most of the employees are mature. This leads to the fact that they know their products. Electricians know they department and so on. That gives me confidence that the merchandise and the information I'm getting is legit - and not what the person learned at an employee meeting yesterday. I'm not in there a whole lot but when I am several of the employees recognize, and acknowledge me. Great store.

Kristyn Wykoff was your associate who took care of us. She was wonderful. Overall, she spent probably two hours consulting with us. We wanted a door for a new house with a dog door, and there were issues with securing the door we wanted (it showed available on the computer, but was not). She worked diligently and found a door that works great for us, and helped us customize was we want. She explained everything in detail, and took great care of us. She is a great asset for Home Depot.

Great place to shop

The staff here is amazing and knowledgeable, but cannot provide the products due to lack of space. This store is poorly located next to dozens of apartments. Flowermound will not allow them to expand, so please build a new store west of Chinn Chapel and Justin Rd. 100's of houses being built and 1000's there.

Best store with wonderful, helpful employees!

This store is highly accommodating to your needs. I had a problem removing a coupling from a sprinkler head so I brought the sprinkler head in and an employee took it to the back and removed it for me. After losing my husband I am learning to maintain my house on my own and at 62 it's not easy. But I'm not so frightened or intimidated remaining in my beautiful little home in the absence of my husband because I know I can run to Home Depot for all my needs and if they can't accommodate me I'm sure they'll find someone who can. My husband was an avid customer of Home Depot and he always said when he retired he was going to land a job with Home Depot. Home Depot has become my home for all my needs and I have referred many a client from real estate to use Home Depot especially for those first time home buyers. Thank you Home Depot for picking up where my husband left off.

This store is smaller. Easy to get around and well stocked. Sometimes takes a while to get some help, but over all very friendly sales clerks.

The Flower Mound Home Depot is far better than any home improvement store in the area, based on knowledge, helpfulness, and friendliness. Rick Fitzgerald is an amazing guy who will go beyond to get you what you need, and the rest of the team from the management (Anthony) to so many staff members (too many to name, and dont want to leave anyone out) are the best- like good friends

Love the employees who are always helpful and asking if I need anything!!!

Nancy in the custom design area is a pleasure to work with. She takes customer service to heart and you can tell she loves her job and her customers. (Paint department is always slow, it seems, because they give such individual attention to everyone. It would be nice if they had back-up coverage for when people are waiting.)

Customer Service at this store is impeccable! I always get thorough help and an education when I need assistance or have questions. The associates make me feel valued and important.

Terrible customer service!!! Bought a toilet from them was assured after some discussion that their plumbers would be out today for the install. Waited around the the house all day for a call or plumbers that never came. Finally called the store and they wouldn't let me speak to the plumbers but put me on hold while they spoke with them. They said they took my number down wrong and offered to come out in two weeks for the install. When i told them that was unacceptable Home depot's response was "well we sure are sorry about that" Never offered to let me speak to a manager. Never offered to make it right. Took the toilet back and at least the had someone unload it for me. Will never go back to the store.

This is without the best Home Depot I have ever gone too. The main resin is the impact of the CS team of Rick Fitzgerald, Paige & Daniel they are great, this was my 1st time here as it is not in my area, i was at my CPA's office and need a couple of things then got lucky and interacted with Rick and team, they are outstanding!! thanks

The shelves are always well stacked with items. The employees are always friendly and helpful. The prices of the merchandise is always fairly priced.

This store is a prime example of what top service is all about.