Reviews for Ft Oglethorpe #1769

ATT: MULTIPLE staff ordering and IT errors on $43,000 full kitchen cabinet and appliance order resulting in 9 of 18 cabinet items returned/reordered, THREE REPEATED orders with a 2 month wait each (oven cabinet and set of doors). Customer discovered a refund of $429.20 was not processed on 4/7/22 as told, determined to be another IT error (reprocessed 7/7/22), as well another $3000+ IT unresolved error. Expect another 2 month delay for latest reorder. Customer care submittal does not get Executive attention.

I love this Home Depot! They are always helpful and work hard to keep the store organized and clean. We drive right by the other place and turn into Home Depot!

This is our go to place for all our work related needs, as well as our home needs. They carry brands that I can trust at prices that are compatible. We have had some issues in the past, but the great staff at Home Depot have always worked them out. All businesses will have the occasional hiccup and I can say that they have been few and far between. We shop there almost daily and with that much interaction you are sure to run into a snag. Thankfully I've never been disappointed.

Karen at the front checkout was super kind. She couldn't find a product we had got so her and my husband finally found it. Her patience with herself and us was amazing! She said she had taught school for many years so I'm sure that is where that came from. I think Mrs. Karen deserves a raise!

Karson saved the day!

I have purchased a good many Milwaukee tools I’m very pleased with and the store has a good selection

Lumber selection was terrible and not one employee offered to help dig lumber out of the bin location

I’ve had several great experiences at the store. When it comes to home improvement stores, I do recommend the Home Depot in Fort Oglethorpe. The staff is friendly and goes above and beyond to find solutions to your home improvement project needs. The lawn and garden Department has a huge selection of plants right now. To top it off, the management at the store goes above and beyond to take care of their customers. Well done and thank you.

Recently purchased a riding lawnmower. Purchase was easy and delivered to my door within two days. I would definitely recommend shopping at this location

This was a quick visit in and out; the friendly cashier put the cherry on top of the trip. We’ll be going back to this store.

These folks are just willing to help with finding anything and they are super nice!!!

If you need assistance, ask for Noah or Alyssa

Three employees completely ignored us, waited on a man who came in after us the the male associate walked passed us, didn’t speak and went and got on the service desk computer, we wound up putting our items back in the buggy and going to check out on the other end, the check out associate there was very nice.

I've bought a washer and dryer through home depot a few months ago. I had a good experience so I went back to the fort oglethorpe home depot for decking supplies, and had another great experience!

Conner was very helpful, as well as the entire staff that day!

I had an excellent cashier at my check out. Jessica at the Fort Oglethorpe, GA location.

Helped me pick out boards for my project, cut them to fit, helped find the correct size screws I needed and left and came back with a tool for me to purchase to make the project easier.

Everyone is so nice and courteous and always there to help.

Bought a stand up freezer today. Christopher was very engaging and went way above and beyond what he had to do. It was so nice to have an employee offer to assist the customer. Instead of the customer having to go hunt down an employer.

Great customer Service from the ProDesk from Lyndsi who assisted me with my purchase of R-19 Unfaced Insulation Batts, she even helped load the cart at the Bay area and throughout the checkout process. She even called for Pro Loading assistance, in which Jared loaded my vehicle properly. Thank you for the superb service.

Took their sales flyer as it appeared in our local newspaper to the store - reluctantly - on "Black Friday" November 24, 2023. The store was busy, of course, but there was plenty of help on every aisle, with some associates serving two or three customers simultaneously, answering questions, pointing out product locations, and, in my case, one took me to the aisle that contained what I needed; another asked me to wait where I stood and actually brought the product to me, explaining that it was "way on the other side of the store". This is true customer service!

Customer service was horrible. I had a big order and asked if I could come back to pick up the 18 sheets of 12 foot drywall. I was informed that would be fine. Upon arriving back to store, clerk Jason was rude about it and told me to go pull my own 18 sheets of drywall! I would recommend going to another Home Depot store.

Super helpful today overall impressed with the friendliness of the two gentlemen that helped us, despite the store being packed and busy with customer chaos. Good job guys.

My husband and I have visited many different Home Depots over the years. We are so pleased to have moved to an area that has such a wonderful home town Home Depot. This store is always, clean, neat and well organized. Staff is always helpful and friendly. Seems like simple things to be happy about, however, that is not always what we have found over the years. So, imagine how happy we are to now have all that and more at our local Home Depot in Fort Oglethorpe, GA!!

Never have I gone there and someone has been able to help me. I’ve had issues with picking things up online there. I’ve had issues with finding things in stock.

I always have a great experience if I’m going for anything other than lumber or any heavy lifting. No one seems to be around when you need help in lumber or with building supplies, and when you ask for help it takes FOREVER for anyone to want to come help you out!

This store has always been neat and clean and had great customer service with wonderful employees, but Whitley set the store apart. He is top notch. He went above and beyond to help me find everything I needed to find and showed me how to use it and made sure I understood. This is a great Home Depot but I am exceptionally impressed with Whitley. Great job Home Depot for hiring employees that has the quality that he has.

The employees are so friendly and helpful always.

We've always had good customer service, but Logan was exceptional. He was very helpful and knowledgeable and even searched for a comparable item not carried by Home Depot.

Noah was extremely helpful during my last visit. He loaded heavy laminate floor, push cart to the check-out, push cart to my car, and unloaded it for me. He was kind, very courteous and seems to enjoy his job.