#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)833-1305
Tool & Truck Rental(704)833-1302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2870 E Franklin Blvd
Gastonia, NC 28056
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Customer Store Reviews

  • 4.7 out of 721 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (721)
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Showing 1-30 of 721 reviews
Great Experiences
Every time I go I have a great experience. Usually pretty well stocked to me. My main two reasons for going are for paint or the garden section.
by
    • Recommended
    Heat professional actually INTERESTED employees
    BEA and then Kevin M. Were professional, friendly, walked me to items and helped search as needed
    by
      • Recommended
      Service
      Great and timely service thank you!
      by
        • Recommended
        Really friendly staff. I got great help to get what I needed.
        Came to get a Husky roll away work bench That I needed for a space in my garage. They did not have the exact one I wanted. They gave me a more expensive one and discounted it below the price of the one I wanted.
        by
          • Recommended
          Worst experience ever
          Good luck getting some assistance in this place. Spoke to three different customers leaving the store without purchasing anything due to the same issues.
          by
            Very clean
            workers were very polite and willing to help
            by
              • Recommended
              Great experience, will be back
              John and Libby were awesome and helpful!
              by
                • Recommended
                Very messy store
                Very messy. Like trying to find something at a bin store. Needs to be more like Hickory location.
                by
                  Freezer
                  I just purchased a 14 cubic ft freezer it was in stock great price and the associates at this store were very helpful and friendly.
                  by
                    • Recommended
                    Cashier made our day
                    Our cashier Martha was quick, efficient, friendly and knowledgeable. She made a recommendation that worked great for our project. Even on a busy Saturday, she made our experience at HD great.
                    by
                      • Recommended
                      Open more lines than self checkout
                      Guy at self checkout seemed flustered as expected because he was the only one helping and customers were complaining about having to wait to checkout
                      by
                        • Recommended
                        Go see Ms. Yolanda!
                        Ms. Yolanda is extremely professional and knows her stuff! If you'd like to get in and out or have issues that need to resolved go to the service desk and ask for her, she'll get you fixed up and headed on your way quickly!!!
                        by
                          • Recommended
                          Great employees
                          Everyone was friendly and went out of their way to help me.
                          by
                            • Recommended
                            The Home Depot
                            Modern your help and in Upland employee help my dad and we got created by a manager doubles in the front
                            by
                              • Recommended
                              Great staff
                              Thank you for the fun Ms. Matthew's at the kids workshop!
                              by
                                • Recommended
                                a great day spend there
                                i love the color verna pick for my bathroom she good in what she do she knows her stuff
                                by
                                  • Recommended
                                  like this store
                                  I enjoy using this store the employees are always helpful and friendly.
                                  by
                                    • Recommended
                                    Super customer service
                                    I asked for a refund on materials I purchased some months prior and John the Operations Manager went out of his way to accomodate me. And that is the experience I get every time i visit this store and request help..
                                    by
                                      • Recommended
                                      Employee in charge of power tools is useless
                                      No assistance except to be told to customer service then told buy customer service where tool was but locked up nobody but a worker from another area to help me while male employee stood around
                                      by
                                        Great Customer Service
                                        Ivory in electrical is awesome. Great Customer Service!
                                        by
                                          • Recommended
                                          Shopping at Home Depot
                                          Good friendly service. Will go again.
                                          by
                                            • Recommended
                                            Great place. Great customer service
                                            I come here like once a week and everytime it is a good experience. This store is well managed and filled with positive happy people
                                            by
                                              • Recommended
                                              Great products, TERRIBLE management at this location
                                              Could not get a manager to take the time to resolve an issue that arose. Luckily, I was able to find one employee willing and able to assist and resolve the issue at hand.
                                              by
                                                Friendly staff
                                                Wonderful staff, whenever I go there they seem to be having a blast and they love cracking jokes!
                                                by
                                                  • Recommended
                                                  Great manager Victor M kind with great customer service
                                                  We bought a bathroom vanity for one of our remodels I have never had the amazing customer service I had today Definitely my new favorite location thanks to Victor ! He was helpful and knowledgeable. I signed up for the Pro program and even got helped loading these heavy items to our vehicle.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Friendly Staff! Great customer service!
                                                    by
                                                      • Recommended
                                                      Kitchen Cabinets
                                                      Excellent service from Margaret in Kitchen Design. Very friendly and knowledgeable. We could tell right from the start she knew her job! She told us what would work and what would not. Designing a kitchen isn't for newbies!!
                                                      by
                                                        • Recommended
                                                        Great location great staff
                                                        Home Depot Gastonia had everything I needed. Drew at the Pro desk was extremely helpful!
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          Jamando is a night Manager and I must say he is great at what he do! Any time we see Jamando he always have a great attitude and a willingness to assist attitude. He will stop what he is doing to make sure any customer have what they need.
                                                          by
                                                            • Recommended
                                                            I went in to get a dryer
                                                            On yesterday morning our dryer went out .I went in to get a new one and meet Bea things went great
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 721 reviews

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