#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(308)395-3802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
911 Allen Dr
Grand Island, NE 68803
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Customer Store Reviews

  • 4.8 out of 550 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Always a positive experience
Doing a bedroom remodel, we've worked and purchased from window, paint and carpeting depts. Everything went smoothly. Also when we moved from out of state, we purchased a washer/dryer from this store while still living out of state. This HD set up a perfect home delivery and installation. They have always been 100% for us. And have bent over backwards to make sure that everything was to our liking.
by
    • Recommended
    A+ customer service!!
    Every time I have been to this store the employees go out of their way to make me feel welcome and to help me get what I need!!
    by
      • Recommended
      Great products
      This store has far better wood products than competitors and is priced lower than other stores!
      by
        • Recommended
        Every time great
        Mariana every nice and help ful
        by
          • Recommended
          Help with pavers
          Jake Fulton and Eric did an excellent job of helping me load a couple hundred pavers!
          by
            • Recommended
            Great Customer Service today.
            If you go in, look for Mariana, the best cashier. Very Knowledgeable and quick.
            by
              Security A55 Probe
              Bought 6 totes. No checkouts in sight, but employee that separated every lid and tote I had. Presumably to check for stolen items. Just hire checkers!
              by
                We just purchased carpet.
                We just purchased carpet. Everything went smoothly from creating an estimate at the store, scheduling and conducting a measurement, and confirming pricing via phone. Everyone was courteous and helpful!
                by
                  • Recommended
                  appliance purchase
                  Brandon was great help in locating the correct refrigerator for me and it was even on sale. The line-up/selection of appliances is great and prices are reasonable.
                  by
                    • Recommended
                    Great experience
                    Had a great trip to Home Depot recently. The person in the tool dept was very informative and helpful selecting the tool I needed. What topped it off was the checkout experience. Mariana was a hoot. Extremey personable and funny. Also very efficient at the register. Helped us get a Home Depot Card as well! I hope you are fortunate enough to get her register on your next visit.
                    by
                      • Recommended
                      We've had our eye on the Samsung 4 door fridge for quite some time
                      The fridge won't be delivered until next month. I like doing business with Home Depot GI. It's 40 miles closer to me than the Home Depot at Hays, KS.
                      by
                        • Recommended
                        Great experience
                        I had the wrong part number written down, the associate was eager to help
                        by
                          • Recommended
                          GREAT STORE AND GREAT SERVICE
                          I had a quote from another supplier on a front door. HD beat the price by more than $3500. The staff, Mike, was extremely helpful and gave me a catalog (which the other supplier did not do) that helped me compare designs and pick the best door.
                          by
                            • Recommended
                            Grear customer service
                            Got cat5e plenum cable and had a great exp with the staff at this location. I would give Jasmin a 6 out of 5 stars for doing such a great job, Thank you for all your help Jasmin.
                            by
                              • Recommended
                              Amazing Empoyees!
                              I recently purchased a snowblower @ the Grand Island, NE Home Depot. It was marked at 1 price and rung up at the register $200 more. Manager TJ and Associates, Tricia and Matt, work very diligently to make sure I left satisfied and happy. They were very helpful, respectful, and polite. They were the epidemy of what true customer service should be. I couldn't be more pleased with this store and its employees!
                              by
                                • Recommended
                                They are still there and offering their dead-level best!
                                Amber, Morgan, and Linda, could not have done better for us than to bring their best customer service and knowledge for the HD products, and their locations we needed on this trip! Jimbo was also able and willing to help us figure out some information about doors we need to purchase as well!! We were able to pick up an order and a couple of other items quickly and efficiently thanks to them.
                                by
                                  • Recommended
                                  Staff
                                  Matt went above and beyond helping us find what we were looking for. He was very pleasant and professional!
                                  by
                                    • Recommended
                                    Employee
                                    Matt was very professional, friendly and super helpful.
                                    by
                                      • Recommended
                                      Going that extra mile
                                      Visiting my daughter from out of town and needed some tools to complete some home projects. The Grand Island store employees were very helpful and friendly. A shout out to Dustin and Leticia for great customer service. My transaction was a little complicated but their perseverance paid off and I was able to purchase the tools I needed in a timely manner. By the way, their store is very clean.
                                      by
                                        • Recommended
                                        Employee Service
                                        Had problems with a chainsaw that I’d bought a few years ago. Went to put new chain on and it would not fit. Associate worked with me until we had a solution that would work.
                                        by
                                          • Recommended
                                          Customer Service
                                          Lisa, went out of her way to help my husband and I while we were shopping for Tomato plants and Softener Salt. She is very friendly and a great representative of Customer Service. It was a pleasure to shop at Home Depot
                                          by
                                            • Recommended
                                            Home Depot is my first stop!
                                            I always like coming to this Home Depot and it is my first choice for hardware store needs, wood, tools, etc.
                                            by
                                              • Recommended
                                              Good stock…quality & quantity.
                                              I’ve bought both electrical & plumbing items the past couple of months.
                                              by
                                                • Recommended
                                                Shopping Refrigerator
                                                The staff at the Home depot were very attentive. They took the keen interest in the specifications and the kind of product we were looking for. They called us several times when they were able to meet our needs. It's a great store.
                                                by
                                                  • Recommended
                                                  NOT a "Big Box Store" Feel
                                                  It's so refreshing to have quality customer service! Jose was great to answer all my questions and go above and beyond for me. I did NOT feel like I was at a "big box store" at all!
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    We went to the store looking at refrigerators and a few other items We were asked several times if we needed help and everyone smiled and was happy to help. We don't live close to the Home Depot so we were totally unfamiliar with the store.
                                                    by
                                                      • Recommended
                                                      Only the Best!
                                                      I keep returning just simply out of comfort. When I think of Tools, I think Home Depot.
                                                      by
                                                        • Recommended
                                                        Home Depot is the best place to shop in Grand Island, thanks so much for the free drink.
                                                        Daisy is amazing, give her a raise, she deserves it. Have a blessed Day.
                                                        by
                                                          • Recommended
                                                          Excellent, friendly, kind, helpful employees!
                                                          Today I went to Home Depot & 8 friendly employees greeted me, asked if they could help me find something, and made our trip a pleasant visit!
                                                          by
                                                            • Recommended
                                                            great people
                                                            when I entered I was greeted with a smile and was able to find what I need quickly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 550 reviews

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