Reviews for Gulfgate Mall #6509

First of all, It is not the General Managements fault. I am disgruntled because I work for a lot of customers, they give me tens of thousands of dollars for materials, and I take that money to HomeDepot and spend it there. So Corporate should know who their loyal customers are. I ve applied for a Home Depot Credit card twice in 10 years and was declined for the reason that I do not have enough experience with credit. Duhhh! So until I get a credit card from Home Depot. I will never spend another dime there Niether will my family or customers. We will go to the competitors. Home Depot is not entitled to my business.

The best people to help you. Beautiful plants and herbs to fill your garden ! Plenty of disinfecting products. Toilet paper , paper TOWELS, Lysol wipes ! The best parking and pick up curbside service ! So clean !

Great store, easy parking, and clean friendly atmosphere!

Great staff.

Very clean store. All staff is friendly and interested in helping. They take COVID19 precautions seriously. I appreciate that.

Awesome customer service

Debra was very helpful in getting our deep freezer. Thanks to her we have a deep freezer.

Extremely good customer service!

Great employees!!

Very nice cashier when I returned some items, greeted me with a smile and was very helpful when I asked where to find light bulbs.

Great store and employees, customer service very helpful. Thanks Cashier MARI and manager Jones

What a messed up up way to try and force a customer to buy from them when they’re dissatisfied with their products by giving in store credit which you can’t even use online at their own stores

Every one was friendly on the store

The associate Jessica help me return the item I didn’t Longer need. She was really friendly and never stop smiling , should hire more people like her. My experience was great.

always quick and have all the products I need. best pro counter ever !!!!!

Todo limpio y en orden. Gracias a la applicacion de The Home Depot pude encontrar todos los productos sin ayuda y mas rapido.

The store can be better organized and cleaned,thing were all over the place ,blocking isles which were very disappointing. I have experienced this many time at this store. I know this can be much better. Frequent shopper

CUSTOMER SERVICE WAS GREAT

Great service. One of the assistant managers in particular went above and beyond expectation to ensure I had a positive experience at home depot and that I would return again. He has patience and grace. He will spend time with customers in order to work out issues they have with an item they plan to purchase. This makes him an ideal manager and someone that contributes to the overall trust one can put into a home depot shopping experience.

Great store Clean easy to find what your looking for. i will go back to this store . if you want to find your parts easier and compare parts get the Home depot App. with this app you can find what your looking for if they have it in stock it will even tell you What Aisle and bay to look in . great app . i am just saying.

This store is well managed and the employees are very helpful.

awesome store I love this store 6509. the customer service giving by Sheron and Arthur was superbly awesome.

This Store’s Staff is very welcoming and very helpful, they guide you through the store till you get what you need. The cashiers are very friendly and make your shopping experience great.

Do not get hardwood floors through this store unless you want it to take months. The measurements, floor ordering reps, and contracting departments DO NOT communicate. You'll end up spending hours on the phone being told to call the OTHER department and they will drag out every single step. We could have nailed down 2 boards a day and gotten it done quicker.

A busy Saturday but I was able to locate my items and check out in a very quick manner. Everyone here was very friendly and helpful!

This is a great store but just be aware that, with the younger staff that they hire, customer service isn't always something they are adept with. You may often have to seek someone out and even when you do, you may not get the hands-on ("let me take you there....let me find someone for you...") unless you seek out more seasoned staff. Having said that, some of their younger staff is exceptional and I've had great experiences. Just be aware that you may need to be specific and insistent with some associates if you need something that they don't intuitively, from an experienced customer service background, pick up on.

It seems this store is always busy yet he staff is friendly. It is always stocked, and clean. The wait to pay is to be expected but it's not a burden.

Store was great and rizzy took good care of us

Wish I could give less than one star! What a giant waste of time with a bunch of lazy people. Came in to get supplies for my home renovation this morning and was treated like crap! You love to advertise that you can get everything you need at your store but never mention that all your employees want to do is socialize with each other and ignore the customers. Monica, in the flooding department, was especially horrible, inefficient, lazy, and disrespectful. How can you claim to run a business and not even value who is coming to purchase from you! Without the consumer you would be out of business!!! Home Depot is going downhill fast. I would rather pay more and go elsewhere where my business will be valued and appreciated!!!! Please don’t waste your time here! They don’t care if you come purchase anything or not AND EXPECT to wait forever (I’m typing this as I WAIT so I can leave this horrible place!) Never again!

Friendly and helpful staff and always have what I need.