#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(219)554-3402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1624 E 165th Street
Hammond, IN 46320
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 407 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (407)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 407 reviews
Flowers are nice but employees leave a lot to be desired
I needed to return something and this was the closest store to where I would be at. There was a big meeting going on in the area where the returns were so the employee did come around to get me and take me to the customer service area to do my return that was easy and no issues. I noticed how pretty the flowers looked in the garden Area outside so I went inside to look around the inside garden area. It didn’t have much of anything except bigger bushes and plants so I did go outside and I found a couple of things. When I went back into the garden area to check out, there was a cashier helping another lady and I seen another employee go to the other side into the little guard house by the register I wasn’t sure if she was open or not so I stood back and waited never did she call me over or anything. Finally, I asked her if she was open to which she loudly and rudely yelled out YESSSSSSSS! So I walked up and put my items down. She rang them and never spoke to me toss the receipt at me never said a word never said, thank you nothing. It was not busy so I hate to see what happens when it’s busy there not a welcome experience so I don’t think I will be back to that store. It’s not what I expect from Home Depot. Generally, their employees are very helpful and very nice. While I was walking around the whole place, did anybody even come up to me or asked me if I needed something or if I needed help finding something
by
    Great Shopping Experience
    Went in blind but came out a happy and satisfied customer
    by
      My Milwaukee Ratchet Tool
      I just brought this tool earlier this week, I’ve been looking on line and reading reviews, I wasn’t too happy about the information I found. I needed some concrete foundation. Homedepot was a good choice, I’m satisfied with my Warranty, If I have any problems I know I can contact them very easy, I feel great and happy about my new tool, can’t wait to use it.
      by
        • Recommended
        Recent Experience
        I love my washer! I really appreciate the employee Dixie
        by
          Best shopping experience!
          Customer Service Experience And Customer Focus Is Above And Beyond!!!
          by
            • Recommended
            Hammond Home Depot is also a great store to shop at. I have a home in Hammond and Valparaiso in Indiana. They both are at very convenient stores to shop at.
            Plenty of product that I needed for my home project.
            by
              • Recommended
              Fast and helpful service.
              I really enjoyed shopping here. Easy to get in and out. Love the self-check out.
              by
                Great customer service
                I always love shipping at the store
                by
                  • Recommended
                  Poor customer service
                  Kept being told I would receive help in the tile area and no one ever showed up!!!!!! Two people told me to wait 30 minutes later and still no customer service
                  by
                    Great Customer Service
                    John S. an employee at the location was very helpful. Both him and the manager Will were great help to me.
                    by
                      • Recommended
                      Duke Is Home Depot’s greatest asset for sure
                      Very pleasant experience here today.
                      by
                        • Recommended
                        Great store
                        Amanda Ivan and Ari always help me. This is a great store to shop at.
                        by
                          • Recommended
                          Great experience
                          This was my first five shopping here and I'll be back Amanda was nice and funny
                          by
                            • Recommended
                            Store was clean and almost always have everything we look for in a hardware store
                            We choose a carpet for our home
                            by
                              • Recommended
                              Bad experience with flooring purchase and install
                              Everything was screwed up from the start, picked out flooring went to register to pay for estimator and couldn't do it because it was coded wrong. Finally got estimator out, and he was wrong on alot of his materials. Took forever to get my product delivered, finally got the delivery and they wouldn't carry the extremely heavy items up my stairs so I had to do it. Took a month and a half to finally get the installers out, he didn't speak English so if I had any problems I couldn't communicate them, and then flooring installation company calls and they charge me even more for the install. This whole experience was awful. I will be never use Home Depot installation again and will tell others not to.
                              by
                                Great people
                                Great customer service and the store had everything i needed
                                by
                                  Great customer service
                                  Had the headache of purchasing cabinets and Amy was incredible and made everything so easy!!!! Thank you Amy for your amazing customer service!
                                  by
                                    • Recommended
                                    GOT WHAT I NEEDED
                                    I was able to get what I needed. I used the self checkout and the clerk (Cheryl B) was cheerful and helpful.
                                    by
                                      • Recommended
                                      Checking out
                                      Crystal, a cashier helped me out, was super helpful and friendly. Just made the experience a better one.
                                      by
                                        • Recommended
                                        Amazing employees
                                        I bought a item that didn't work then I went to return it they let me return it.
                                        by
                                          • Recommended
                                          Great store
                                          I bought a washer and dryer set. Dixie in the Appliance section was very helpful, knowledgeable and personable.
                                          by
                                            • Recommended
                                            Attrica and Dixie are the best!
                                            Please, if you are going to the Hammond store # 2036 and need any help in appliances or window treatment and flooring, do yourself a favor and find one or both of these 2 great ladies who were so very helpful to myself and husband, we want everyone to experience their great energy and flawless customer service.
                                            by
                                              • Recommended
                                              Great costumer service!
                                              We been buying material for a shed and I can say the customer is very happy a pleased with his purchase.
                                              by
                                                • Recommended
                                                Customer service
                                                Horrible customer service
                                                by
                                                  Store Employees
                                                  This location is close to my home and every time I have shopped there I have found all employees to be very pleasant and helpful.
                                                  by
                                                    • Recommended
                                                    Personable Service
                                                    Dixie is a very personable salesperson at the Hammond Home Depot store. I would definitely recommend speaking to her if you a making a major appliance purchase.
                                                    by
                                                      • Recommended
                                                      Great store
                                                      The store is my favorite place to go
                                                      by
                                                        • Recommended
                                                        Customer Service center,
                                                        Reya, is the Best. She was very patient and a great multitasker all while trying to help me download the Home Depot app so that I could my military
                                                        by
                                                          • Recommended
                                                          Staff is helpful and the App makes for an easy shopping experience.
                                                          Store is orderly and well stocked. The staff is very helpful when assistance is needed.
                                                          by
                                                            • Recommended
                                                            Customer service
                                                            If you’re looking for power tools and need help see Vida . This employee knows her stuff and great customer service. Very easy to work with. She is the only employee I like to deal with when I shop there .
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 407 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1550 Torrence Ave

                                                              Calumet City, IL 60409

                                                              3.69 mi

                                                              Pro Service Desk

                                                              (708)730-4514

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              960 Us Hwy 41

                                                              Schererville, IN 46375

                                                              6.32 mi

                                                              Tool & Truck Rental

                                                              (219)864-6410

                                                              Pro Service Desk

                                                              (219)864-6404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              17845 Halsted St

                                                              Homewood, IL 60430

                                                              7.70 mi

                                                              Tool & Truck Rental

                                                              (708)647-2410

                                                              Pro Service Desk

                                                              (708)647-2413

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm