#1 Home Improvement Retailer

Trending in Your Neighborhood

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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LED lights in your local store saved on energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to our local communities and the environment. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the Intown (Richmond) Home Depot. It is a great day to get started on a new home improvement project.

No matter how complicated your project may be, we're here to help you finish it. From welding tanks to patio doors, you'll find it on our shelves. Let our team get you in and out, so you can get back to work. You can also explore our Home Depot product locator app, which displays a store map, the aisle location, and the current inventory available for the items you want.

At The Home Depot, giving back is important to us. Our associate-led volunteer force, Team Depot, embodies this core value. We're dedicated to aiding in disaster relief and serving veterans whenever the need arises.

We're happy to serve and provide guidance every step of the way. Stop by and see us today. You can also view our local ad before you visit to learn more about great in-store deals.

Your Intown (Richmond) Home Depot Store Team

Are tools on sale for Memorial Day?

The sales you've been looking for have arrived and are here from May 16th to May 27th! Find huge Memorial Day deals to upgrade every part of your house. We've got savings on grills, appliances, bathroom accessories, outdoor power equipment, and more. Find incredible our Memorial Day Sale on our mobile app or in person at your nearest store.

When are Kids Workshops available at my local Home Depot?

Kids Workshops are held from 9am–noon on the first Saturday of every month. Register online for our workshops to secure your spot today.

How do I check my Home Depot gift card balance?

Home Depot gift cards are a popular present for housewarming parties, birthdays, and the holidays. DIYers know they're fun to give and to receive. Purchase gift cards at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Intown (Richmond) offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

Find Another Store

11260 W Broad St

Glen Allen, VA 23060

6.11 mi

Pro Service Desk

(804)364-3230

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

10233 Lakeridge Parkway

Ashland, VA 23005

6.90 mi

Tool & Truck Rental

(804)550-5868

Pro Service Desk

(804)550-5862

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1386 Car Mia Way

Richmond, VA 23235

7.72 mi

Pro Service Desk

(804)897-7064

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 548 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-10 of 548 reviews
Great customer service
I interacted with four different employees during my visit and each one was knowledgeable, helpful, and very friendly. It was a very pleasant experience! I bought several pieces of wood which required cutting, and that process went very well. Even though I had some difficulty returning an item to to network trouble on the store's end, I enjoyed my time at this store and look forward to returning.
by
    • Recommended
    GREAT store experience
    Went in HD to look at battery powered lawn mowers and was helped by "Dan the Man". Very knowledgeable and helpful in all regards. Ryobi rep was also available for advice in selection. No pressure, just great help. Loaded my cart with the lawnmower and next in line was Laura at check-out. Another friendly, helpful staff member with a great smile. Couldn't have been a more pleasant shopping experience!
    by
      Excellent assistance!
      I went in to Home Depot to get the supplies I needed to decorate my daughter’s nursery and renovate my 5 year old’s room. From the time I started shopping up until the time I left, Calandra Seay, the store’s manager, ensured that all of my needs were taken care of! She paid specific attention to me in every department I needed help in and she was such a joy to me. I don’t usually visit this location because it is out of the way of my home, but I would come back just because the help that I received was phenomenal. The man that mixed my paint for me was spectacular as well! The staff here truly make the visit easy to come in and get exactly what you are looking for!
      by
        • Recommended
        Has stock that I want and great customer service!
        I buy tools often and mostly find the tools in stock at this store. They have knowledgeable staff here and many are available to help when needed.
        by
          • Recommended
          Super shopping experience
          Michael, appliance department, was friendly and very knowledgeable about products in the department. Great shopping experience. Can't wait to get my dishwasher tomorrow.
          by
            • Recommended
            Tyler went ABOVE AND BEYOND to help me!
            Tyler helped me select an orbital sander for my plaster walls. I had BOATLOADS of questions due to my lack of experience. No worries! Tyler was very kind and patient!
            by
              • Recommended
              Purchased; but NOT in the store!
              I am so angry that I went to this store; paid for my item; and when my contractor goes there to pick it up - it is not there!!! To make matters worse, the store staff didn't even care. They told me to drive to Short Pump and purchase again. SO ANGRY right now!
              by
                Amazing customer service experience
                I had a lot of items to purchase with an in store only coupon and the customer service employee was great. He looked them all up and helped us with everything we needed. He was happy and delightful
                by
                  • Recommended
                  Good experience buying an oven
                  I had a great experience buying a wall oven at Home Depot, because of great customer service and clear information about my purchase. I haven't received it yet, but the transaction of buying it was painless and great.
                  by
                    • Recommended
                    Good customer service
                    I only like to visit Home Depot at night because it’s normally extremely busy during the work day. Lanette was great, she helped me and fiancé and made our checkout seamless.
                    by
                      • Recommended
                      Showing 1-10 of 548 reviews