Reviews for Jamaica #6928

This lightbulb she helped me pick out serves its purpose of lasting long.

When you wake up in morning, you get ready for work and say to yourself Today I will ttaet everyone with respect and Godly love.. Today, I felt that. I along with my 11yr old son has asthma. I woke at 5am because the air was humid and I couldn't breathe well. My son started wheezing so I waited for Home Depot to open. I ordered a fan online and ooted to pick it up. Qhen I arrived to the store I met Ms. Venett she looked uo my order # and then brought it to the attention of Ms. Lesa, they couldnt find the fan due to my order taking uo to 2hrs to register. Ms. Lesa went searching on the floor for the item. She found 2 but the box was damaged. Ms Dona assured me that all parts were in the box by opening and showing all parts. I also was able to get the 2yr warranty on the fan

In violation of NYC law this Home Depot has hired a tow truck company that will boot and tow your motor vehicle even when you are a customer of the store.

I wanted to purchase a product and with the assistance of the cashier I was able to buy the product I needed.

I got the mirror that I wanted, and I am so happy

I was greeted and helped by employee Jose. He was pleasant and very friendly. Great customer skills it was a pleasure shopping at this Home Depot.

This Store used to be a very good place to buy repairs and miscellaneous items, but not as good as before.....

Found easily what I was looking for.

Low verity of products Most of the products are available on On-Line Orders

Some workers need to work on their customer service skills

These people are rude to customers, you ask them a simple question and they tell you to open your own homedepot

Home Depot's employees are really on the job! Good service all around!

Shelves are well stocked, I wish they had a bigger garden section with bird seed and that the checkout line was more organized. Otherwise great store.

Home Depot really has it. It’s like a home owner plus tenants consulting machine. Want answers about your home. Home Depot has the answer coz they got it.

The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

Sometimes associates take a long time to assist, but there were two particular associates in the blinds dept who were very helpful and completed our purchase to our satisfaction.

I bought home appliances, electrical products and others.

I showed up early for my appointment. Instead of telling me to wait, Jo Jo offered to begin the design session early. Starting early was a big help, because I had a train to catch, Jo Jo worked with the manufacturer right there on the spot, identified the additional pieces that were required and the ordered was placed and paid for very quickly. Jo Jo knows the Home Depot computer systems and products very well. He has outstanding communication skills, and knows how to speak with people. He encourages communication which results in a better overall result for the project. I notices he gets along very, very well with his coworkers. They frequently rely on eachother and interact in a very positive and professional way. As a customer, it is very encouraging to experience this.

The self checkout lanes are closed so you are forced to stand on lines with people whom have 30 home building supplies when you just have a can of paint. The self checkout lanes have been closed for weeks now! They need optional ways to check out quickly for smaller amount purchase.

I am going every day every week every month the Home Depot. I am happy to buy Home Depot..

I found the customer service - especially paint department exceptional - particularly the associate Roxanne!! Not so at the Springfield Gardens store ….

This store always have great customer service. The employees are helpful and friendly and the store is neat and clean. They always have what I want. And Jose was extra helpful.

Basic customer service and store inventory keeps worsening in this location. I am pro extra member and use my home depot app to research/search and shop for items in the store. Almost always, the store inventory shown on the app doesn't match what is on the shelves. The aisles are always cluttered with carts of all sizes and hard to maneuver around safely. Employee customer service is not improving and continues to decline at this location. One specific employee today (2/18/23 @ approx. 3:15pm) at the check-out register - Carmen seriously needs a refresher course in basic customer service, specifically in engaging with the general public. Her attitude towards customers waiting in line and at the registers is appalling. Store management also needs to be changed at service at this store has severely declined over the past five years.

Customer service not good only good thing they are open until 10 pm

My family and I have been customers to this Home Depot location from the beginning of its opening. However we have been dissatisfied with the decline in service and product availability at this location. The in-store inventory never matches what we see in our app. The staff are rude, inattentive, seldom to be found and unwilling to help most times. The lines are always long and especially more so the past 1 year. The self check out kiosks are favorite of ours but are routinely down here. The past 3 months, they were down and only 2 weeks ago only one kiosk was open. It’s the same last week and even this afternoon. The order pick up area staff are always preoccupied by themselves gossiping and tend to their customers very slowly. For context, I visit this location almost once a week for my home needs and use my app to do product research and navigate the aisles. The nearest Home Depots after this location is on Springfield Blvd and Flushing which is why I have to go here reluctantly.

Just shopped there tonight. Kris the manager helped me find my items quickly and made sure everyone was on there job.

The staff at this location work as a team and they are always there to render any and all assistamce to their customers when needed. They are a great team

Carmen the cashier was very rude.. After I walked away, I heard her complaining to other team members..

Great deals on construction tools Everyday...

Just left the store customer service is amazing. Everyone is polite and friendly. I was able to get all my questions answered .