Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (546)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 546 reviews
Apr 17, 2022
Great Future
I bought this month a lot of stuff . All quality and priceI good I have home project .
by
Recommended
Mar 28, 2022
Appliances
Alandria was very helpful
by
Recommended
Mar 21, 2022
Customer service
Greg the asst manager was very helpful and pleasant to deal with. The young lady that works in dept of cabinets was less than excited to assist til I asked for a manager to assist
by
Mar 11, 2022
No help bad customer service
I shop a lot with Home Depot employees don’t greet and ask for any help if I asked they ignore me and don’t offer help I help myself most of the time specially with heave lumber
by
1 found this review helpful
Mar 7, 2022
Excellent services
Went to buy some items in the Plumbing section. Hector helped me to find what I was looking for.
by
Feb 22, 2022
Great employee interaction with customer needs.
Davis, in the flooring dept. & Debbie the cashier, should get high recognition for their successful efforts. They followed through to find or direct me to what I needed. Friendly with a professional attitude. I experienced 2 excellent employees that helped me on this one trip to Home Depot. You need to hire more people like these 2 outstanding employees that represent your company.
by
Recommended
Feb 7, 2022
Great variety of products
The store is always busy , despite that I’m still able to get good customer service.
by
Recommended
Jan 20, 2022
Great location and friendly staff
I was able to exchange an item with no issues. The process was fast and no inconvenience.
by
Recommended
Jan 7, 2022
Appliances
Bought a gas range! Great sales!
by
Recommended
Dec 17, 2021
Exceptional employee
I ordered lots of items form Katy store. Ms. Taylor in appliance department provided us the best service. she is very knowledgable, professional, polite, friendly, and above all the service pro.
by
Dec 13, 2021
Awesome customer service with plenty of in store product to purchase.
I bought kitchen cabinets and other appliance, tools, material needed for my remodeling project and will be heading back for all follow items needed and future continuous projects.
by
Nov 25, 2021
Variety and quality products
I found that Home Depot had all the items i needed and the employees were very helpful. I found all items reasonably priced. Home Depot is my store for shopping for all projects I work on.
by
Recommended
Nov 15, 2021
Great Staff.
I am 82 yrs. old and having lost my husband 3 yrs. ago. This year I decided to put outdoor lights on my house and needed help. This young man (his 3rd day at Home Depot) helped me a lot...and was so helpful and courteous. Thank You!
by
Recommended
Nov 12, 2021
Terrible
2 kiosks and 1 cashier open, only one staff to help inexperienced staff in this huge store at 4:40 on a Thursday, 20 mins in line…
by
1 found this review helpful
Oct 13, 2021
Very good homedepot to shop
Always go to this homedepot and I always find what I need
by
Oct 10, 2021
possible improvements
See y comments on survey
by
Recommended
Oct 3, 2021
Greet Customers
Cashiers never acknowledge when u walk in nor are they attentive to customers that approach the return/pick up area.
by
Sep 30, 2021
GREAT STORE
found the mini chain saw by ryobi i was looking for
by
Sep 25, 2021
Great service! Employees that were eager to help!
Considering the amount of customers in the store today all the employees were nice and extremely helpful. It didn't matter that you didn't need anything in their particular department. They still helped and told us where everything on our list was.
by
Recommended
Jul 13, 2021
Great customer service.
Great customer service.
by
Verified Purchase
Recommended
Jul 3, 2021
I forget about asking for military discount because I use to get weird looks but I did today 7/3/...
I forget about asking for military discount because I use to get weird looks but I did today 7/3/21 and the cashier rolled her eyes and give a facial expression of discuss.... Maybe she was having a bad day but kinda bummed me out..
by
Verified Purchase
Recommended
1 found this review helpful
Jun 29, 2021
This store needs to get it together. There is a great disconnection between departments, customer...
This store needs to get it together. There is a great disconnection between departments, customer service needs to improve, staff needs to be more knowledgeable about products, Thur party affiliates should be held accountable for poor productivity, and management really needs to get changed. You should not be giving refunds left and right because you are only making the store loose money. You should be offering solutions. Also your website purchases and services need to connect with the store.
by
Verified Purchase
1 found this review helpful
May 26, 2021
Horrible customer service. No one cares. Mis leading prices, false advertising and when I brought...
Horrible customer service. No one cares. Mis leading prices, false advertising and when I brought it to the associates attention, she started arguing with me. I even took pictures to prove to the Home Depot Corporate.
by
Verified Purchase
1 found this review helpful
May 10, 2021
Very Clean and friendly Store.
Very Clean and friendly Store.
by
Verified Purchase
Recommended
May 2, 2021
All the employees were helpful and very nice. They told us about options we had for the counterto...
All the employees were helpful and very nice. They told us about options we had for the countertops we were looking at let us know what the differences were.
by
Verified Purchase
Recommended
Apr 17, 2021
I really like every thing in the store.
I really like every thing in the store.
by
Verified Purchase
Recommended
Apr 7, 2021
Brenda the cashier has a attitude problem. Need more training on respect and quality of service e...
Brenda the cashier has a attitude problem. Need more training on respect and quality of service especially to customers who show respect and politeness to a undeserving cashier.
by
Verified Purchase
1 found this review helpful
Apr 5, 2021
Very displeased with their delivery, they promised me a Monday delivery, but no one showed & when...
Very displeased with their delivery, they promised me a Monday delivery, but no one showed & when I called, I was told my delivery date changed to Friday with no call or email. The product was confirmed by manager to be in the store but the delivery still couldn't be delivered as promised.
by
Verified Purchase
1 found this review helpful
Apr 1, 2021
Friendly service and always helpful employees. Shop here every time I am in town. Love the flowe...
Friendly service and always helpful employees. Shop here every time I am in town. Love the flower department.
by
Verified Purchase
Recommended
Mar 28, 2021
As a home owner, I always look for materials for home improvement. This is definitely the place ...
As a home owner, I always look for materials for home improvement. This is definitely the place to purchase your needs. An, by the way, the customer service is great!!!