#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)920-4308
Tool & Truck Rental(732)920-4108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1900 Shorrock St
Lakewood, NJ 08701
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 611 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (611)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 611 reviews
I had a great experience in the appliance dept when I needed to buy 3 separate items. Kathy was t...
I had a great experience in the appliance dept when I needed to buy 3 separate items. Kathy was the best, along with her manager Tony! Thank you so much! Happy holidays!!!
by
  • Verified Purchase
  • Recommended
This store made my shopping experience for a refrigerator painless. There were enough salesperson...
This store made my shopping experience for a refrigerator painless. There were enough salespersons to assist. My salesperson, Johanna, was very knowledgeable, professional and friendly. She took the time to get me the discount I was entitled to by opening a charge. Another Home depot salesperson in Toms River said a discount could not be applied to an appliance. I was asked a number of questions to assist me to make the best choice for a refrigerator. And the sales tax was reduced for Lakewood.
by
  • Verified Purchase
  • Recommended
THIS STORE IS EXTREMELY CUSTOMER FRIENDLY. EMPLOYEES FROM VARIOUS DEPARTMENTS OFFER HELP IF THEY ...
THIS STORE IS EXTREMELY CUSTOMER FRIENDLY. EMPLOYEES FROM VARIOUS DEPARTMENTS OFFER HELP IF THEY SEE YOU WONDERING ABOUT A PRODUCT.
by
  • Verified Purchase
  • Recommended
This was the best experience that we ever had at a home improvement store. We still can't believe...
This was the best experience that we ever had at a home improvement store. We still can't believe how smoothly it went! We were lucky enough to have Jenn S. She was an absolute sweetheart and very well informed. She addressed our concerns and questions about the dishwashers. We were in and out within 30 mins!
by
  • Verified Purchase
  • Recommended
Great experience, very nice people, clean store, well stocked.
Great experience, very nice people, clean store, well stocked.
by
  • Verified Purchase
  • Recommended
Go to other stores to buy appliances
Go to other stores to buy appliances
by
  • Verified Purchase
Store always seems to have whatever I need. The only place to shop.
Store always seems to have whatever I need. The only place to shop.
by
  • Verified Purchase
  • Recommended
I went to the Lakewood store for it is the closest from my home.I was greeted by a young lady in...
I went to the Lakewood store for it is the closest from my home.I was greeted by a young lady in the garden center by the name of Katie.She told me where the product I was looking for was and she was very helpful.I think all your workers should be more like her...Keep up the good work Katie!
by
  • Verified Purchase
  • Recommended
Great customer service and knowledgable staff. Willing to go the extra mile for the customer. A...
Great customer service and knowledgable staff. Willing to go the extra mile for the customer. As a homeowner projects big and small are important, having the staff to support and guide you is priceless!
by
  • Verified Purchase
  • Recommended
MARY AT CHECK OUT WAS VERY HELPFUL
MARY AT CHECK OUT WAS VERY HELPFUL
by
  • Verified Purchase
  • Recommended
The garden staff was fantastic!!
The garden staff was fantastic!!
by
  • Verified Purchase
  • Recommended
The cashier, Dianne DLW, was extremely pleasant, prompt and funny.
The cashier, Dianne DLW, was extremely pleasant, prompt and funny.
by
  • Verified Purchase
  • Recommended
Store staff very knowledgeable. Took time assisting us
Store staff very knowledgeable. Took time assisting us
by
    • Recommended
    Everyone in the store was very helpful and courteous.
    Everyone in the store was very helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    I have purchased several appliances and other things from my Home Depot location. I always recei...
    I have purchased several appliances and other things from my Home Depot location. I always receive terrific service!
    by
    • Verified Purchase
    • Recommended
    barbara the cashier was very helpful and friendly
    barbara the cashier was very helpful and friendly
    by
    • Verified Purchase
    • Recommended
    Always enough employees for assistance and they are very friendly.
    Always enough employees for assistance and they are very friendly.
    by
    • Verified Purchase
    • Recommended
    Clean, neat store. Friendly employees that SMILE and very helpful.
    Clean, neat store. Friendly employees that SMILE and very helpful.
    by
    • Verified Purchase
    • Recommended
    The staff is highly knowledgeable and have experience in their departments, which as a DIYer I fi...
    The staff is highly knowledgeable and have experience in their departments, which as a DIYer I find incredibly useful. Each visit is quick and painless. Associates are everywhere and always willing to help, checkout is quick and many registers are always available. Also, the few times I’ve had my kids with me and needed assistance, I have always gotten timely help with a smile. Customer service is the reason I choose one store over another and this store has it! They also have the inventory, always find what I’m looking for.
    by
    • Verified Purchase
    • Recommended
    extremely helpful staff, store was clean, items were plentiful isles were wide restroom was clean...
    extremely helpful staff, store was clean, items were plentiful isles were wide restroom was clean, all in all a pleasant shopping experience
    by
    • Verified Purchase
    • Recommended
    I've shopped here over and over for big ticket items like flooring, etc and have always been plea...
    I've shopped here over and over for big ticket items like flooring, etc and have always been pleased with the help in the store as well as the installers.
    by
    • Verified Purchase
    • Recommended
    STORE WAS CLEAN AND WELL STOCKED. PRODUCTS WERE EASY TO FIND. ALL EMPLOYEES WERE FRIENDLY, PROFES...
    STORE WAS CLEAN AND WELL STOCKED. PRODUCTS WERE EASY TO FIND. ALL EMPLOYEES WERE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE.
    by
    • Verified Purchase
    • Recommended
    I am a head injury patient and I was in the Lakewood NJ store looking for a specific bathroom van...
    I am a head injury patient and I was in the Lakewood NJ store looking for a specific bathroom vanity and top. Joe in that department was so kind and told me not to apologize for my occasional stutter and memory lapses. He spent a lot of time searching the computer and eventually I was able to identify the one I was wanting. He along with a Denise and Stefan searched the high racks and eventually found it and then carefully brought it down. They never made me feel they were bothered and were so nice through out the process. I didn’t get his name but the loader out front was so helpful and knew exactly how to load it without causing and damage to it or himself.. Great experience.. thank you
    by
    • Verified Purchase
    • Recommended
    Went looking for an outside door the employee was very helpful. We purchased the door and he took...
    Went looking for an outside door the employee was very helpful. We purchased the door and he took the time to explain what paint and how to apply it to the door.
    by
    • Verified Purchase
    • Recommended
    The Lakewood store is much better/easier to shop in than either Paramus,N.J.,Nanunet,N.Y. or Brad...
    The Lakewood store is much better/easier to shop in than either Paramus,N.J.,Nanunet,N.Y. or Bradenton,FL. I shop in all four stores. Especially in your outdoor plant/shrub department,in Lakewood everything is well watered an alive,I cannot say that at your other stores that I shop at.
    by
    • Verified Purchase
    • Recommended
    As I stated in my survey responses, a nice busy but clean and well stocked and well organized sto...
    As I stated in my survey responses, a nice busy but clean and well stocked and well organized store with friendly helpful associates , cashiers and employees. I always find what I need or get advice on alternative products. Always a pleasant experience.
    by
    • Verified Purchase
    • Recommended
    Really great store with great staff, especially cashier Mary in the Garden section .
    Really great store with great staff, especially cashier Mary in the Garden section .
    by
    • Verified Purchase
    • Recommended
    always easy to move around this store compared to others including other home depots. We had a ma...
    always easy to move around this store compared to others including other home depots. We had a man named Ray in the paint dept that really knew what he was talking about and was extremely helpful. made some recommendations that helped us with our project.
    by
    • Verified Purchase
    • Recommended
    Fast service.... Great return policy. Sale items are always in stock with a large display.
    Fast service.... Great return policy. Sale items are always in stock with a large display.
    by
    • Verified Purchase
    • Recommended
    Get rid of the speed bumps
    Get rid of the speed bumps
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 611 reviews

    Nearby Stores

    Find Another Store

    1722 Route 88

    Brick, NJ 08724

    2.16 mi

    Tool & Truck Rental

    (732)836-6068

    Pro Service Desk

    (732)836-6062

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    1334 Lakewood Rd

    Toms River, NJ 08755

    5.16 mi

    Tool & Truck Rental

    (732)473-2524

    Pro Service Desk

    (732)473-2500

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    1990 Route 9

    Howell, NJ 07731

    10.29 mi

    Tool & Truck Rental

    (732)409-5480

    Pro Service Desk

    (732)409-5474

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm