#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(434)832-1262
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7902 Graves Mill Road
Lynchburg, VA 24502
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Customer Store Reviews

  • 4.8 out of 614 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (614)
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Showing 1-30 of 614 reviews
Found what we needed
We spent a lot of time looking for kitchen cabinet pulls. We were happy with our final choice from Home Depot and with the discount applied that I asked for.
by
    Glenn came to my rescue!
    I had a purchased a small toy elsewhere and was unable to remove the security disc. Glenn was so kind and ready to help me. He took care of it lickety split (I had tried earlier and stripped the screw, but he was more knowledgeable and took care of it in no time.) The little toy kept us amused talking to us as he worked. LOL
    by
      • Recommended
      Best hardware store in the area. Great staff, lots of stocked items, easy to find what you need.
      I buy all of our stuff here.
      by
        • Recommended
        great experience
        Charles was very attentive, knowlegable and kind. He is the reason I would come back.
        by
          • Recommended
          Great customer service!
          Every time I go to this Home Depot, I’m always stopped by employees making sure I find what I’m looking for. Very friendly customer service!
          by
            • Recommended
            Great employees and customer service
            My husband had a bad experience with another home improvement store and Johseph and Tim at the Lynchburg store made our experience so much nicer. I recomend this store to all other shoppers
            by
              • Recommended
              Wonderful customer service
              Sarrah L in appliances made a major purchase much easier for us. She is knowledgeable and did a super job explaining benefits of the appliances and all the availability of discounts.
              by
                • Recommended
                service
                I was very appreciated that a worker named Quincy helped me load the stuff on the trailer.
                by
                  Deceptive advertising on Red Mulch
                  On Saturday April 7 we arrived at Home Depot to buy 25 bags of the Vigoro Red Mulch which had been advertised at a discount. We drove over 50 miles after seeing the advertisement for the Vigoro Red Mulch only to get to the store and find that it was old and brown. Imagine if we had ordered online and arrived to pick up 25 bags of this product. What a disappointment! We don't appreciate being deceived by Home Depot into believing we are getting a good deal only to find that the product price was absolutely no value whatsoever. When we purchase red mulch, we expect RED mulch, not old and brown. What was Home Depot advertising? Last year's product. Someone ought to investigate this and provide truth in advertising. If there was a reason to refund our money because of false advertising, this would be it. We ended up paying $20 more for Scott's Red Mulch and got the product we expected. Home Depot can do better than this.
                  by
                    GREAT VISIT
                    THE WORKERS AT THE LYNCHBURG Store #4655 ARE THE BEST. I WILL DRIVE THE HOUR OUT OF MY WAY JUST TO SHOP AT THIS STORE. THE CUSTOMER SERVICE WAS WELL TRAINED, HELPFUL AND KNOWLEDGEABLE. IT WAS A VERY GOOD SHOPPING EXPERIENCE FOR ME.
                    by
                      • Recommended
                      Top Notch Employees
                      The employees at this store are top notch. They should be considered an asset to the company. Very helpful and friendly.
                      by
                        • Recommended
                        Lynchburg- standout employee Loran Workman
                        After multiple badnews in my life had to purchase a new Dryer. Loran was very helpful. Even gave me a hug.
                        by
                          • Recommended
                          Flooring experience was excellent
                          We have been to Home Depot several times as we complete new flooring in our home. When we have worked with Matt the last couple of times, our trip was efficient and he was extremely helpful and knowledgeable. He ensured we had what we needed to get our project completed.
                          by
                            Exceptional Service and products
                            The overall experience was exceptional
                            by
                              • Recommended
                              The best paint!
                              My favorite paint is Behr! It is long lasting, and stands up to repeated cleaning. I have had very favorable experiences in the paint department here, with most of the employees very knowledgeable and eager to help answer questions.
                              by
                                • Recommended
                                Semper Fi
                                Everything was outstanding at this facility.
                                by
                                  • Recommended
                                  Great helpful customer service reps.
                                  Fun to shop with all the help needed. Learn something new and useful each visit.
                                  by
                                    • Recommended
                                    Nice clean store and very helpful staff
                                    The Home Depot staff went up and beyond to make my shopping experience easy and fast
                                    by
                                      • Recommended
                                      Friendly staff
                                      Rey pleased with all the staff there. On,y down side was no discount on floor model
                                      by
                                        • Recommended
                                        Warehouse shopping
                                        I usually go to Home Depot first when trying to complete a project. I’ve leaned over time that Home Depot tends to have the parts or tools I’m looking for. The size of the store makes it difficult to find things at times and sometimes help is scarce, but overall I’m happy to shop there.
                                        by
                                          • Recommended
                                          Walk around employees at HD
                                          Once again, shopped at HD, attempted to receive customer support, asked an employee, and had to get another employee, who had to call someone else to find the answer referencing water grates. A lot of HD employees love to keep their hands in their pockets, but can not take them out to help a customer, What's Up? "Work hard, or go home!"
                                          by
                                            Love Home Depot 4655
                                            The store is well stocked and clean
                                            by
                                              • Recommended
                                              Outstanding customer service!
                                              Kathy in Kitchen Appliances was a great help resolving a missing part problem.
                                              by
                                                • Recommended
                                                Customer service
                                                Great customer service! Helpful and friendly employees
                                                by
                                                  • Recommended
                                                  Paint
                                                  Shawn is the go to guy for ANY question you might have about painting! If you are unsure of colors, priming vs not priming, types and brands of paint, you have to make sure you get your assistance from him. Thank you Home Depot for hiring such a knowlegeable employee!
                                                  by
                                                    • Recommended
                                                    One employee changed our opinion of this Home Depot.
                                                    We had quit going to HD for several years. Today an employee by the name of MacKenzie P helped us and took her time to make sure we had an awesome experience. She even checked the keys to make sure they worked on the tool box that we purchased. We appreciated her paying attention to detail and helping us out today with all of our questions! Lynchburg, VA
                                                    by
                                                      • Recommended
                                                      Solidly Constructed. NEWEST VERSION of NO Slam Toilet Seat
                                                      Bought this Toilet Seat because of the Kids constantly slamming the lid down so hard. This one, just purchased, says, NO SLAM......Believe it. Great for when you have company. Nobody wants to hear any Toilet Seat Slamed Shut hard enough to crack the thing. This one is a great buy.
                                                      by
                                                        • Recommended
                                                        Great employees and service
                                                        Always helpful and nice.
                                                        by
                                                          • Recommended
                                                          Cashier
                                                          I go to a cashier to keep them employed but if you have to bag your own stuff you might as well go to the self checkout
                                                          by
                                                            • Recommended
                                                            poor quality and supply
                                                            Store does not stock 18 volt dewalt batteries. Only available on line. Very poor quality and quantity of 4x4x8 pressure treated posts. Have to register on line to recieve military discount, ID not good enough.
                                                            by
                                                              Showing 1-30 of 614 reviews

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