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Filter Reviews By:Rating, Profile, Gender, Age (210)
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Showing 1-30 of 210 reviews
Jun 23, 2022
Roberto, Mary, Tim, Gil, Dan, Teresa, George, Otis, Debra — All the best!!
I think store has the best customer service of any Home Depot ever.
by
Jun 10, 2022
Jennifer
The cashier Jennifer was beyond excited to show me how to use the perks on my phone
by
Recommended
May 13, 2022
Kudos to the Manager Christina
There as an issue, she stepped up and took care of it. The next day another issue arose and again she immediately handled the situation.
by
Recommended
Jan 29, 2022
Customer service is amazing at this location
If anyone needs help with a project or finding an item this store to go to I am always impressed with kind staff I meet there and how help and kind they are.
by
Recommended
Jan 27, 2022
Need more attentive employees
First customer associate I asked for help could not be bothered looking for item I wanted
Told me to order online
Very rude
by
Jan 4, 2022
Great products--especially for being on an island in the middle of the ocean
Great customer service.
by
Recommended
Dec 19, 2021
Employees friendliness and desire to help the customer
I just like to thank Sonia who works in hardware or the great help that she offers me when I come into the store and for Christina the store manager just a lovely lady helping everybody she can it's a pleasure to do business with everybody that works at home Depot in Marathon Florida keep it up y'all and Merry Christmas !!!
by
Recommended
Dec 11, 2021
Angel terrible manager. Home Depot
Angel manager was not helpful with my coupon, reader was off line. I drove 45 min each way. He would not assist. Cashier Dunia asked me to give her a fee minutes. She did great. Angel did not care about me as a customer or my time. I am a pro customer and expect better customer service. He really upset me.
by
1 found this review helpful
Dec 1, 2021
Great store
Have had great experiences at this store. Especially working with Amy in the Blinds department. She is knowledgable, responsive, attentive and, on top of all of that, she has a great design eye.
by
Recommended
Oct 17, 2021
Great store
I’m happy with your customer service with the cashier as I was late checking out
by
Recommended
Oct 17, 2021
Great store
I’m happy that this store has different products to buy
by
Recommended
Sep 26, 2021
Customer Service
Always very impressed with the customer service at the Marathon store. Employees go out of their way to provide assistance.
by
Recommended
Aug 4, 2021
Tonight was a pleasure to shop here. The workers were helpful in finding things I needed for my h...
Tonight was a pleasure to shop here. The workers were helpful in finding things I needed for my home that I just moved into. Although many people were busy, they still made time to look up items and explain to me that I could down load the Homedepot app and also find items if I get lost. The cashiers were friendly and funny and I would definitely shop here in Marathon Florida store again.
by
Verified Purchase
Recommended
Aug 3, 2021
The employees need trained. Garden: The first employee knew nothing about the area. The second e...
The employees need trained.
Garden:
The first employee knew nothing about the area.
The second employee showed me the skunk of the products I needed not the product then walked away.
I asked the first employee where the product was and was told outside. So I had to go figure out where it was.
by
Verified Purchase
Jul 11, 2021
I love this store - the staff is always so friendly and helpful. Timmy in the blinds department r...
I love this store - the staff is always so friendly and helpful. Timmy in the blinds department really helped me out with choosing the right blinds and cutting them to size.
by
Verified Purchase
Recommended
Jun 18, 2021
Feel welcomed and excellent customer service always.
Feel welcomed and excellent customer service always.
by
Verified Purchase
Recommended
Apr 8, 2021
Every week the displays at the store look wonderful. The employees are friendly and helpful. If t...
Every week the displays at the store look wonderful. The employees are friendly and helpful. If they are new, they actually bring you to a employee who is knowledgeable about the product and help solve problems. I love the atmosphere here and it is nice to shop at a place where you are certainly welcomed
by
Verified Purchase
Recommended
Apr 2, 2021
Customer service at this store is top notch!! Thank you Christina for assisting us on a recent pu...
Customer service at this store is top notch!! Thank you Christina for assisting us on a recent purchase !!
by
Verified Purchase
Recommended
Feb 24, 2021
The employees were very helpful, what I needed was easy to find and they had plenty of everything...
The employees were very helpful, what I needed was easy to find and they had plenty of everything I needed, the store was clean and the cashiers were pleasant and would greet me joyfully as I walked by. I especially want to thank Julius who was very knowledgeable and kind and helped me pick out a few thing that I absolutely would have not realized I needed until I got home. Truly an enjoyable experiance.
by
Verified Purchase
Recommended
Jan 5, 2021
I had the most awesome experience today at the Home Depot in Marathon, Florida. I was approached...
I had the most awesome experience today at the Home Depot in Marathon, Florida. I was approached by an employee named Mike who asked if I needed any help. So happens I had no idea where to start to build a small deck off of my home in the backyard. Mike built me a computer-generated diagram of my future deck with a complete parts list and cost sheet. He then grabbed a cart and helped me get everything I needed. In the end, he was able to save me $499 off the total cost and schedule a delivery of all the supplies for tomorrow. Mike made a scary trip to the store for me, very easy and comfortable. Thank you Mike!
by
Verified Purchase
Recommended
Dec 23, 2020
Maria and Julius went above and beyond to help me. I was able to quickly find the products I nee...
Maria and Julius went above and beyond to help me. I was able to quickly find the products I needed and get all my questions answered. I will be back without a doubt!
by
Verified Purchase
Recommended
Nov 20, 2020
They are such amazing people at the service desk especially Julie and Ciomara they are very lovel...
They are such amazing people at the service desk especially Julie and Ciomara they are very lovely souls
by
Verified Purchase
Recommended
Nov 20, 2020
The store was clean and the associates were friendly
The store was clean and the associates were friendly
by
Recommended
Nov 18, 2020
Quick and easy in and out!
Quick and easy in and out!
by
Verified Purchase
Recommended
Oct 13, 2020
Theresa, the cashier was very helpful! Please commend her for a great job. Also, the gentleman th...
Theresa, the cashier was very helpful! Please commend her for a great job. Also, the gentleman that drove the forklift to bring our items, I am sorry I cannot remember his name
by
Verified Purchase
Recommended
Jul 4, 2020
I was in a critical situation because my dishwasher quit working the morning I was leaving town. ...
I was in a critical situation because my dishwasher quit working the morning I was leaving town. I went to the Marathon store and the help I received from Michelle finding a dishwasher was amazing. While the stores inventory was low on dishwashers, Michelle found me a couple to purchase and went through the comparison of the two. Additionally, when I decided on a dishwasher, she made sure someone got it down and put it on a cart. She was as glad as I was to find it was on clearance. She made sure that I got checked out and had everything I needed. Thank you again Michelle for making a bad day a little better.
by
Verified Purchase
Recommended
May 27, 2020
I am very happy we have a Home Depot to shop at.. Everyone that works for Home Depot are always h...
I am very happy we have a Home Depot to shop at.. Everyone that works for Home Depot are always happy and very helpful. If the manager Shelly is still there, she was great helping me figure out some problems I had after Hurricane Irma. I enjoy Amy and also Manny too. There is a gentleman in appliances, I think his name is Ray. He was also very helpful after Irma when we had to buy new washer and dryer. He helped us with buying our refrigerator too. That was before Irma though.. Great people working there.
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Verified Purchase
Recommended
May 11, 2020
Great people are employed at this location.
Great people are employed at this location.
by
Verified Purchase
Recommended
May 10, 2020
We had a pick up order of 2 fans as a buying a home present from my mom and the lady at the front...
We had a pick up order of 2 fans as a buying a home present from my mom and the lady at the front desk was super helpful! The boxes were damaged and the lady offered right away to open them and make sure they were perfect. We really appreciated her thoughtfulness and everything was fine inside the box! Little things like this make our shopping at marathon home depot above the rest!
by
Verified Purchase
Recommended
May 8, 2020
Great people always helping. They ask me if they can help us with anything.
Great people always helping. They ask me if they can help us with anything.