#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(618)997-7300
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Banterra Dr
Marion, IL 62959
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Customer Store Reviews

  • 4.8 out of 525 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Always have what I’m looking for. Very Nice Employee’s Always Glad To Help.
I Have Been Looking Everywhere For A Gardenia, Home Depot Had Them. Went Back Next Week Just To Get Another One. Love Them. I Could Have Ordered One Elsewhere. But I Want To See What I’m Getting. Love Them. Very Beautiful, Wonderful Smell.
by
    • Recommended
    Great Service by Outstanding people
    Bought all the materials for this deck even the custom special screwless maintenance free composite deck boards and the aluminum rails with pvc post sleeves and Led lighted caps Craig at the Pro desk was very helpful with getting the Order correct and delivered in a timely fashion
    by
      • Recommended
      Great store and great people
      Everyone was very helpful and pleasant. Love this store!
      by
        • Recommended
        Return policy
        I bought a Ryobi cordless vacuum about a month ago and it broke. I took it back to Home Depot in Marion and they told me because I don’t have a receipt they cannot return it because it’s over $100. I only wanted to exchange it. I have never in all of my 61 years heard of such a thing. So they told me to call Ryobi and maybe they will do something. Thank you Home Depot! I’m sure they could’ve sent it back to Ryobi as damaged and given me one in exchange. I only had it for a month!!
        by
          Among other things, I like the way Home Depot is laid out. Compared to other stores of this type it feels cozy.
          I bought quite a few things today which I was so happy to find. I am working on multiple projects.
          by
            • Recommended
            Great customer service from Collin!
            Collin was extremely helpful through my entire experience!
            by
              • Recommended
              Great experience.
              Everyone seemed professional and polite.when I asked for directions for something, they gave accurate directions. It was a pleasant experience and one that Home Depot should be proud of.
              by
                • Recommended
                consistently fantastic
                The staff always, without fail, go the extra mile to assist us when needed. They are so friendly and are willing to make suggestions to help out.
                by
                  • Recommended
                  Great paint department
                  Very helpful in the paint department and checking out.
                  by
                    • Recommended
                    Paint ladies & other employees
                    1 you can actually find employees in each department 2 the employees are knowledgeable of products 3 employees are pleasant & helpful 4 employees are faster than most anywhere
                    by
                      • Recommended
                      Hopefully you get your order correct and complete
                      I'm always missing something from my orders, over the last year over 50 percent of the time something is incorrect or missing altogether. A dozen times probably over the last year. Your mileage may be better.
                      by
                        Great Customer Service
                        Thank you Michael Hale for your exceptional customer service and support! Very knowledgeable and helpful employee that should be greatly valued!
                        by
                          • Recommended
                          Black Friday $1000
                          We bought two appliances (about $1000) on the Black Friday sale. We shopped around, and the best purchase price and terms were here. The friendly and happy tone set by the store employees was, well, there is no way it could have been better.
                          by
                            • Recommended
                            Great service
                            Great store. If you need help in the hardware area ask for a man named Steve. Super helpfull. And even helped me in the bath area.
                            by
                              • Recommended
                              FLOORING BUYERS BEWARE
                              WOULD NOT RECOMMEND PURCHASING ANYTHING, BUT IF YOU DO, ASK QUESTIONS BEFORE PAYING ABOUT AVAILABILITY, COST AND INSTALLATION. YOU WILL REGRET IT IF YOU DON'T
                              by
                                Very clean store with helpful staff
                                I love their plants, they have nice quality and healthy. I have used this store needing help and they were very pleasant and willing to help.
                                by
                                  • Recommended
                                  amazing
                                  the cashier pation was amazing!!!
                                  by
                                    • Recommended
                                    Great customer service
                                    The sales associate in the paint department was able to match the paint color I was looking for perfectly even though the original paint did not come from Home Depot. She saved me the time and aggravation from having to repaint my entire living room because of one damage wall!
                                    by
                                      • Recommended
                                      Awesome Customer Service - Above and Beyond Expectations!
                                      My mom and I were comparing new appliances from various stores and stopped in Home Depot in Marion, where Meghan provided great service and was helpful and knowledgeable! We actually ended up returning to the store and buying a stackable washer/dryer for my mom's apartment solely because of Meghan's great service!
                                      by
                                        • Recommended
                                        paint
                                        I bought some primer and paint from an employee named Brenda. She went way above in helping me with my needs and wants.
                                        by
                                          • Recommended
                                          Great employees
                                          Bought a vanity, employees went above and beyond helping me, especially Aaron. I will be shopping there again
                                          by
                                            • Recommended
                                            Great Custoner Service
                                            we were assisted promptly in the appliance area and the employee helped us with the differences between two refrigerators we were trying to decide on purchasing.
                                            by
                                              • Recommended
                                              Excellent Customer Service
                                              Customer service was great, after a week of a lot of heartache, and then loosing all of my tools, it was just great having someone walk around and help you find everything that you needed. At the time of the visit, I just needed to be shown some kindness -- and I was. So again thanks to all that made my shopping experience a pleasant one.
                                              by
                                                • Recommended
                                                Plenty of helpful employees
                                                Every visit there are enough workers to man most of the checkouts and everyone is over the top friendly and helpful. Aside the distance from me, much better than L home improvement center.
                                                by
                                                  • Recommended
                                                  Garden center is great!
                                                  Love the garden center, especially the helpful employees. Sébastien and Bob went out of there way to be helpful. Thank you.
                                                  by
                                                    • Recommended
                                                    This store has it all!!!
                                                    This store has everything you need for interior design / remodel. The quality products, the sales, the professional designer/project manager (Michael Hale). I've been in a lot of home depots in the US - this one is the best.
                                                    by
                                                      • Recommended
                                                      Very Friendly Store
                                                      This is one of the most friendly stores I have been to in a long time. It’s always a joy to shop here.
                                                      by
                                                        • Recommended
                                                        Nice people to work with
                                                        Purchased doors for installation and they are great. Love the doors
                                                        by
                                                          • Recommended
                                                          This is got to be the top management team in the the country
                                                          Every thing I have bought has been top quality and the staff that works in this store are truly professional
                                                          by
                                                            • Recommended
                                                            Great staff members
                                                            Today we had a large purchase and the cashier Storm was so helpful and so nice
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 525 reviews

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                                                              Pro Service Desk

                                                              (270)538-0004

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm