#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)263-5404
Tool & Truck Rental(508)263-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
701 Boston Post Rd
Marlborough, MA 01752
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Customer Store Reviews

  • 4.5 out of 319 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (319)
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Showing 1-30 of 319 reviews
We have made several trips to the Marlborough Home Depot since our recent home purchase. Every em...
We have made several trips to the Marlborough Home Depot since our recent home purchase. Every employee we’ve come across has been very helpful, diligent, and pleasant. Some (many) have gone above and beyond to help us out.
by
  • Verified Purchase
  • Recommended
We love our local Home Depot. They have a lot of helpful people working there!
We love our local Home Depot. They have a lot of helpful people working there!
by
  • Verified Purchase
  • Recommended
I've been to a number of HD stores for my home improvement needs and find this store's layout ver...
I've been to a number of HD stores for my home improvement needs and find this store's layout very user friendly and the associates are always there to answer any questions. If one is unable to respond to my question, they always find the appropriate individual who specializes in that particular category.
by
  • Verified Purchase
  • Recommended
I own a home in the neighborhood right behind HD and could not have been more excited to have one...
I own a home in the neighborhood right behind HD and could not have been more excited to have one plop down in my backyard! Ive been shopping here since the day they opened. I have worked here with a part time job twice over the years. This is by far my favorite store to shop in!!!!!
by
  • Verified Purchase
  • Recommended
The selection of products in the appliances, cabinets, bathtubs and bathroom accessories, faucets...
The selection of products in the appliances, cabinets, bathtubs and bathroom accessories, faucets, door locks, knobs and hinges, keys, and light switch plates was ample. Truly one stop shopping. The store is organized, well stocked, and clean. The most impressive however is the professional, knowledgeable, and friendly service that we received from ALL of the store associates. The employees are great in every department and if by chance an associate couldn’t answer a question about a product, they’d direct us to someone that could or they’d search with us, even going out of their way.
by
  • Verified Purchase
  • Recommended
Friendly, knowledgeable staff. My product return was quick & simple. The store was clean & I was ...
Friendly, knowledgeable staff. My product return was quick & simple. The store was clean & I was able to get help easily & she took me to the exact item I was looking for.
by
  • Verified Purchase
  • Recommended
I actually visited store # 2375 and an employee named Vicki went out of her way to help me out ev...
I actually visited store # 2375 and an employee named Vicki went out of her way to help me out even though she was off the clock.....Very pleasant person.
by
  • Verified Purchase
  • Recommended
OVERALL THIS STORE HAS BEEN PRETTY GOOD FOR ME. I USUALLY FIND WHAT I NEED AND THE PEOPLE WHO WO...
OVERALL THIS STORE HAS BEEN PRETTY GOOD FOR ME. I USUALLY FIND WHAT I NEED AND THE PEOPLE WHO WORK THERE ARE HELPFUL.
by
  • Verified Purchase
  • Recommended
I own my own residential/commercial cleaning company and go here for all my supplies. The quality...
I own my own residential/commercial cleaning company and go here for all my supplies. The quality is great and so are the prices. I also own my own home and come here for all my landscaping needs and any improvements on my home whether its the deck I had built or the patio I had put in...all the supplies are bought at Home Depot!
by
  • Verified Purchase
  • Recommended
THIS STORE IS ALWAYS AMAZING.. EMPLOYEE KEHINDE WAS KIND, THOUGHTFUL AND HELPFUL WITH MY IN STORE...
THIS STORE IS ALWAYS AMAZING.. EMPLOYEE KEHINDE WAS KIND, THOUGHTFUL AND HELPFUL WITH MY IN STORE EXPERIENCE. I DO NOT KNOW THIS MAN BUT HE MADE ME FEEL LIKE IT WAS HIS HONOR TO HELP ME AND THAT WAS REALLY NICE AND NOT COMMON THESE DAYS WHEN SHOPPING. I TRULY APPRECIATED IT.
by
  • Verified Purchase
  • Recommended
The Marlborough store is a great place to buy what's needed for home repairs. My furnace needed ...
The Marlborough store is a great place to buy what's needed for home repairs. My furnace needed a part which the other big home center didn't have and along with great on the floor advice on how to repair and a smooth check out, it was a great experience.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
Great
Great
by
  • Verified Purchase
  • Recommended
Home Depot has several competitors with clean stores, abundant stock, and aisles engineered for e...
Home Depot has several competitors with clean stores, abundant stock, and aisles engineered for easy selection, but the biggest attraction for non-contractors like me is the experienced staff willing to listen to customers to be sure they not only buy the correct parts but are thinking through their projects. The helpful tips are certainly time savers (and project savers), but I was lucky enough to have one associate actually demonstrate how to fix one of several duplicate parts by finding the correct part (a challenge because of fractional differences in replacement parts) and installing it in my old part while showing me how to be careful not to damage the part no longer available. Who could ask for anything more?
by
  • Verified Purchase
  • Recommended
The new check out and customer service area format is chaotic and confusing
The new check out and customer service area format is chaotic and confusing
by
  • Verified Purchase
I will not shop at any store who refuses to have cashiers available for check out.
I will not shop at any store who refuses to have cashiers available for check out.
by
  • Verified Purchase
excellent customer service
excellent customer service
by
  • Verified Purchase
  • Recommended
Very helpful people working in the store, clean and bright
Very helpful people working in the store, clean and bright
by
  • Verified Purchase
  • Recommended
Store was clean, but carts of inventory were about, not having been shelved. Since my last visit ...
Store was clean, but carts of inventory were about, not having been shelved. Since my last visit they have taken out the standard check outs and converted all to self check outs, except for one of the contractor cashiers. I had used the self check out the last visit, and the helper was more interested in talking to her friend than helping me. Today i waited for Brian at the register and the wait was short, 4 folks. While doing check out he was also helping the customers trying the self check out at the contractor exit. Bottom line. When they get rid of human check-outs, I will get rid of Home Depot, and sell my stock Thank you
by
  • Verified Purchase
This store has the most knowledgeable and helpful staff I have encountered. I expect and receive...
This store has the most knowledgeable and helpful staff I have encountered. I expect and receive service like a mom and pop hardware store
by
  • Verified Purchase
  • Recommended
Great Store, great emplyees. Many thanks
Great Store, great emplyees. Many thanks
by
  • Verified Purchase
  • Recommended
Always Clean....usually well stocked....returns are easy....Staff always helpful...
Always Clean....usually well stocked....returns are easy....Staff always helpful...
by
  • Verified Purchase
  • Recommended
Service was awesome
Service was awesome
by
  • Verified Purchase
  • Recommended
Eli in the parking lot was extremely helpful! He helped me load and tie down a new door. Excellen...
Eli in the parking lot was extremely helpful! He helped me load and tie down a new door. Excellent store. Excellent experience...
by
  • Verified Purchase
  • Recommended
Everybody is friendly and helpful!!!!!
Everybody is friendly and helpful!!!!!
by
  • Verified Purchase
  • Recommended
My favorite Home Depot to shop at.
My favorite Home Depot to shop at.
by
  • Verified Purchase
  • Recommended
Store needs more qualified employees , trained . People that work in this store seem not to care ...
Store needs more qualified employees , trained . People that work in this store seem not to care for any questions you make . And they always I dkn !!!! really ??? Maybe the answer would be "Lets find out and Learn"
by
  • Verified Purchase
Ran out of Pennington small sun and shade and waited on 15 minutes for propane exchange on not so...
Ran out of Pennington small sun and shade and waited on 15 minutes for propane exchange on not so busy day. Had to ask cashier to page associate and waited. Finally walked in to let them know I was still waiting.
by
  • Verified Purchase
  • Recommended
I do not generally like to go to home depot, because it is so big and their floors are very hard ...
I do not generally like to go to home depot, because it is so big and their floors are very hard on my old feet. But today was made so much easier because of a man named Kehinde,I saw him shortly after entering the store. I told him I had a list of things to pick up and he asked to take a look, I said of course(since I never seem to be able to find things at home depot, not that the sign aren't clear) it's just that the things I go in for are usually spread out in different parts of the store, he told me to go in a kind of route, which made things so much easier and easy to find. There was one item he even showed me where it was. I was so happy that I was able to find everything on my list,and managed to get done within about 15 minutes
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful.
Employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 319 reviews

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