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Filter Reviews By:Rating, Profile, Gender, Age (412)
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Showing 1-30 of 412 reviews
Apr 13, 2019
What I especially appreciated about the store was that I was quickly able to find the products th...
What I especially appreciated about the store was that I was quickly able to find the products that I intended to purchase. Even better, they were all a made in America! Thank you home depot!
by
Verified Purchase
Recommended
Apr 13, 2019
Always friendly and helpful.
Always friendly and helpful.
by
Verified Purchase
Recommended
Apr 7, 2019
Plumbing supplies are not always in stock
Plumbing supplies are not always in stock
by
Verified Purchase
Recommended
Apr 7, 2019
Associates are knowledgeable, friendly and available to answer questions. The store always has p...
Associates are knowledgeable, friendly and available to answer questions. The store always has product on hand and in sufficient quantities for my projects.
by
Verified Purchase
Recommended
Apr 6, 2019
Generally store is good. Traffic situation is difficult & will impact further visits.
Generally store is good. Traffic situation is difficult & will impact further visits.
by
Verified Purchase
Recommended
Apr 6, 2019
Cheryl within Customer Service was very knowledgeable and helpful. We had an order that required ...
Cheryl within Customer Service was very knowledgeable and helpful. We had an order that required in-store purchases, special order items and items to be ordered from online and she knew the most efficient way to get this done. She was extremely professional and delightful to work with. Thank you Cheryl!
by
Verified Purchase
Recommended
Mar 22, 2019
Store usually has everything I need and employees are very helpful.
Store usually has everything I need and employees are very helpful.
by
Verified Purchase
Recommended
Mar 22, 2019
I Had a Excellent experience today. Regina went over and beyond to help find the item i was retur...
I Had a Excellent experience today. Regina went over and beyond to help find the item i was returning.I was very surprised that she would keep on trying to locate the items i was returning. She finally found them and gave me a gift receipt for the total amount. Thanks again Regina for helping me.
by
Verified Purchase
Recommended
Mar 17, 2019
very friendly place with Home Depot associates always willing to assist with your questions. A gr...
very friendly place with Home Depot associates always willing to assist with your questions. A great shopping environment. Store was clean, had plenty of needed items in stock.
by
Verified Purchase
Recommended
Feb 27, 2019
I shop at the Mentor Home Depot regularly. Sometimes more than others as projects come up. It is ...
I shop at the Mentor Home Depot regularly. Sometimes more than others as projects come up. It is always a pleasant experience. In the past two weeks I have been in this store almost everyday. Sometimes multiple times daily. I have had the most experience with the customer service team at the entrance of the store. Ive had special orders, returns and installation quotes among my usual purchases.
Everyone is professional, friendly, helpful and easy to work with. Loli and Ester are awesome and fun. And although I have had great success with the whole team, those two young ladies stand out as bright spots in my recent experiences in this store. And on the floor, Meg was wonderful in exceeding my expectations today. Which is why I went out of my way to write this review tonight. I am a former Home Depot employee and I know that the people I speak of in this review, are the vert essence of what HD wants ALL its employees to be .
by
Verified Purchase
Recommended
Feb 23, 2019
nice clean store with friendly people to help you!!
nice clean store with friendly people to help you!!
by
Verified Purchase
Recommended
Feb 22, 2019
This store is great. The employees here are very helpful and knowledgeable.
This store is great. The employees here are very helpful and knowledgeable.
by
Verified Purchase
Recommended
Feb 21, 2019
This store seems to do good most of the time but occasionally they drop the ball like price taggi...
This store seems to do good most of the time but occasionally they drop the ball like price tagging items on the freestanding displays.
Also running out of furnace filters in February seems very odd considering all the computer forecasting etc. Funny how they had the very high end ones but middle of the road shelves were bare.
by
Verified Purchase
Recommended
Feb 9, 2019
The store was above and beyond expectations. Received a ton of help from making paint to buying c...
The store was above and beyond expectations. Received a ton of help from making paint to buying cacti. They sold me on a lot of things I wouldn’t have otherwise gotten, but it was a good thing because now I have some pretty plants! Best experience I’ve ever had
by
Verified Purchase
Recommended
Jan 27, 2019
Cashier Regina was very helpful and friendly took care of all our needs
Cashier Regina was very helpful and friendly took care of all our needs
by
Verified Purchase
Recommended
Jan 22, 2019
The Mentor store is always clean and well stocked, associates are available in the aisles and kno...
The Mentor store is always clean and well stocked, associates are available in the aisles and knowledgeable. I enjoy the shopping experience and would recommend stopping in for any DIY project or to find the latest appliances or tools.
by
Verified Purchase
Recommended
Dec 27, 2018
I like the greeters we meet when walking into store in addition to the salesperson who gave us ex...
I like the greeters we meet when walking into store in addition to the salesperson who gave us excellent service.
by
Verified Purchase
Recommended
Dec 1, 2018
My wife and I went to Home Depot to pick out our Christmas Tree ...and thankfully the worker Bill...
My wife and I went to Home Depot to pick out our Christmas Tree ...and thankfully the worker Bill was there...!! He was a huge help in finding our perfect tree...he told us about the different trees and also was there holding them up straight as we stood back and chose the right one for us. Bill was AWESOME....! we picked out a Beauty with his help...A 6.5 ft Frasier Fur. Merry Christmas Bill ...! --- and Thank YOU !!
by
Verified Purchase
Recommended
Nov 30, 2018
This store is much nicer to shop in than it was last year at Christmas time. They have stocked th...
This store is much nicer to shop in than it was last year at Christmas time. They have stocked their shelves better and the store is much more organized and clean than earlier this year. It is so much easier to find what I need and get checked out quicker. Thank you for making these changes so my shopping trips are much nicer now!
by
Verified Purchase
Nov 6, 2018
If you are in the market for appliances, go see Appliance Joe at the Mentor store. Friendly and ...
If you are in the market for appliances, go see Appliance Joe at the Mentor store. Friendly and knowledgable.
by
Verified Purchase
Recommended
Oct 30, 2018
Making an appliance purchase is really a big deal. This was the best and easiest appliance purcha...
Making an appliance purchase is really a big deal. This was the best and easiest appliance purchase I have ever made. Mentor Home Depot seems to always make special purchases easier to deal with. The Mentor, Ohio location is always clean and organized. I have never had a bad experience there and I do go out of my way to go there.
by
Verified Purchase
Recommended
Oct 23, 2018
Great employees. Excellent customer service. My family loves out Home Depot!!!!
Great employees. Excellent customer service. My family loves out Home Depot!!!!
by
Verified Purchase
Recommended
Oct 18, 2018
Service people extremely helpful. Not like Zombies at other stores.A pleasure shopping at Home De...
Service people extremely helpful. Not like Zombies at other stores.A pleasure shopping at Home Depot . Keep up the good work.
by
Verified Purchase
Recommended
Oct 7, 2018
Purchased a washer today, all of the associates were attentive to our needs and made the experien...
Purchased a washer today, all of the associates were attentive to our needs and made the experience seamless. 100 percent spot on customer service and everything we needed was in stock.
by
Verified Purchase
Recommended
Oct 5, 2018
Cheryl and Sandi from customer service are top notch employees. Friendly, professional, and know...
Cheryl and Sandi from customer service are top notch employees. Friendly, professional, and knowledgeable!!!!!!!!!!!
Scott in lumber was knowledgeable, friendly, and went out of his way to help me load shingles and rearrange stuff in my truck to pack everything in. Was also a pro desk guy ( young guy, sorry but can’t remember his name ) who was also extremely helpful ).
Nice work Mentor Home Depot!!!!!!!!!!!!!!!
by
Verified Purchase
Recommended
Sep 30, 2018
George in plumbing was SPECTACULAR.
George in plumbing was SPECTACULAR.
by
Verified Purchase
Recommended
Sep 6, 2018
Love Home Depot they have everything that you need and more, employees are very friendly and cour...
Love Home Depot they have everything that you need and more, employees are very friendly and courteous!
by
Verified Purchase
Recommended
Sep 4, 2018
Great Service everytime I shop at The Home Depot.
Great Service everytime I shop at The Home Depot.
by
Verified Purchase
Recommended
Aug 28, 2018
Great associates at this store! The folks on the floor and those at the registers are helpful and...
Great associates at this store! The folks on the floor and those at the registers are helpful and top notch.
I received immediate help from info about a grill to the upbeat young lady at the register and loading it into my car.
by
Verified Purchase
Recommended
Aug 24, 2018
Sadie, the sales associate in Paints is very knowledgeable and helpful.
Sadie, the sales associate in Paints is very knowledgeable and helpful.